HP Pro B8800 Printed pages are dropping off of the output tray, Printout is rippled or curled

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English

Chapter 5

Printed pages are dropping off of the output tray

Solution: Always extend the output tray extension and flip up the paper catch when you print.

The printout is rippled or curled

Solution

•Check that the media type setting in the printer software matches the type of media loaded in the tray.

•Try a different print quality setting such as Normal or Best.

The document printed at an angle or is off-center

Solution: The paper might not be loaded correctly. Reload the paper, making sure it is correctly oriented in the tray and that the paper-width and paper-length guides fit close to the edges of the paper. For more information on loading paper, see Choose the right paper or other media or view the How do I? animations available from the HP Solution Center.

Colors are not printing satisfactorily

Solution

•The color management settings of the printer might not be set properly. For more information, see Color management.

•Check that the media type setting in the printer software matches the type of media loaded in the tray.

•Check if one or more of the ink cartridges are low on ink. For more information, see Check the ink levels.

•The printer color may need to be calibrated. For more information, see Align and calibrate the printer.

•Some of the ink nozzles on the printheads are clogged. Clean the printheads. See Clean the printheads automatically.

A blank page came out of the printer

Solution

NOTE: Check to make sure that the document you are printing does not have blank pages.

•You might have begun printing and then cancelled the process. If you cancelled the process before printing started, the printer might have already loaded paper in preparation for printing. The next time you print, the printer ejects the blank page before starting the new printing project.

•The printer picked two or more pages at once. Fan the paper stack before loading in main tray to separate the individual pages or reduce the number of sheets loaded.

The printer ejects the paper when preparing to print

Solution: Direct sunlight could be interfering with the operation of the automatic paper sensor. Move the printer out of direct sunlight.

Print quality is poor

Solution

•Use photo paper designed for the printer. For best results, use HP Advanced Photo paper.

•You might be printing on the wrong side of the paper. Make sure the paper is loaded in the main tray with the side to be printed facing down or in the specialty media tray with the side to be printed facing up.

32 Troubleshooting and support

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Contents User Guide Guide de l’utilisateur Hewlett-Packard Company notices HP Photosmart Pro B8800 series Contents Find more information WelcomeBack of printer Printer partsFront of printer Main tray Paper traysControl panel Digital Fine Art Papers 220 gsm Feature Main tray Specialty media trayBasic printing Paper traysSupported sizes Choose the right paper or other mediaSpecialty media Paper type Print from the main trayTo print from the main tray Output tray extension Paper catch To print from the specialty media tray Print from the specialty media tray single-sheet feedPrint from the specialty media tray single-sheet feed To print from a software program Windows Print from a software programTo print from a software program Mac OS X Set the paper type Change print settingsSelect a print quality option To select a paper source Mac Select a paper sourceTo select a specific paper type Mac To select a paper source WindowsPrint in grayscale Set the default print settingsWindows Make the HP Photosmart Pro B8800 series the default printerChoose a color management strategy What is color management?Color management Start the HP Photosmart Pro print plug-in Install the HP Photosmart Pro print plug-inUse application-based color management Mac users Use printer-based color managementWindows users Ink cartridge care Care and maintenanceLeave the printer plugged Use the Toolbox Windows or HP Printer Utility MacTo replace the ink cartridges Check the ink levelsReplace the ink cartridges Ink cartridge door Clean the printheads automatically Clean the printerClean the printer exterior Align and calibrate the printer Print a sample Download printer software updatesPrint a test Uninstall the printer software English Computer could not read the HP Photosmart CD Troubleshooting and supportPrinter software installation problems Computer stops responding during software installationPrinter is plugged in but will not turn on Printer hardware setup problemsDo not know where to insert the printheads Nothing happens when I press the Resume buttonPrinting is very slow Printing problemsResume light is not on or flashing Document printed at an angle or is off-center Printer ejects the paper when preparing to printPrinted pages are dropping off of the output tray Printout is rippled or curledPaper errors Error messagesError message Paper mismatch Ink cartridge and printhead errorsError message Remove media Error message Out of paperError message Incompatible printheads Error message Replace cartridges soonError message Cannot print Error message Printhead problemEnvironmental statements If you still have a problem, follow these stepsHP support Regulatory model identification number SDGOA-0842Meaning Error states and indicator light behaviorLight Resume light StatusPrinthead light System requirements SpecificationsPrinter specifications Output tray Media specificationsHP Warranty Index HP Photosmart Pro série B8800 Sommaire Sources dinformation supplémentaires BienvenueArrière de limprimante Composants de limprimanteFace avant de limprimante Bac principal Bacs à papierPanneau de commande Ordinaires Impression ordinaireBacs à papier Caractéristique Bac principal Bac support spécialUtilisez ce papier ou ce support Choix du papier ou du support appropriéSupports spécialisés Documents à imprimerType de papier Impression à partir du bac principalFormats pris en charge Pour imprimer à partir du bac principalChapitre Pour imprimer à partir du bac support spécial Rallonge du bac de sortie Bac de réception du papier Rouleaux d’entraînement Pour imprimer à partir dun logiciel Mac OS X Impression depuis un logicielPour imprimer à partir dun logiciel Windows Pour sélectionner une qualité dimpression Mac Modification des paramètres dimpressionSélection dune qualité dimpression Pour sélectionner une qualité dimpression WindowsPour sélectionner un type de papier spécifique Mac Définition du type de papierSélection de la source de papier Pour sélectionner un type de papier spécifique WindowsImpression en niveaux de gris Définition des paramètres dimpression par défautPour créer des préréglages Mac Choix dune stratégie de gestion des couleurs Gestion des couleursQuest-ce que la gestion des couleurs ? Pour lancer le plug-in Installation du plug-in dimpression HP Photosmart ProCliquez sur Installer dautres logiciels Lancement du plug-in dimpression HP Photosmart ProUtilisateurs Mac Utilisateurs WindowsUtilisation de la gestion des couleurs basée sur limprimante Laissez limprimante branchée Entretien et maintenanceVérification des niveaux dencre Remplacement des cartouches dencreEntretien des cartouches dencre Refermez la porte daccès aux cartouches dencre Pour remplacer les cartouches dencreNe nettoyez pas lintérieur de limprimante Nettoyage de limprimanteNettoyage de lextérieur de limprimante Pour nettoyer la partie externe de limprimantePour nettoyer automatiquement les têtes dimpression Mac Alignement et étalonnage de limprimanteNettoyage automatique des têtes dimpression Pour nettoyer automatiquement les têtes dimpression WindowsCliquez sur longlet Étalonnage des couleurs Pour aligner les têtes dimpression WindowsPour aligner les têtes dimpression Mac Pour étalonner les couleurs de limprimante WindowsImpression dune page exemple Impression dune page de testTéléchargement des mises à jour du logiciel de limprimante Désinstallation du logiciel dimpressionDésinstallation du logiciel dimpression Mac Désinstallation du logiciel dimpression WindowsLordinateur ne lit pas le CD HP Photosmart Problèmes liés à linstallation du logiciel dimpressionDépannage Je ne sais pas comment insérer les têtes dimpression Problèmes liés à la configuration matérielle de limprimanteLimprimante est connectée mais ne se met pas sous tension Le voyant de reprise ne sallume pas ou ne clignote pas Problèmes dimpressionJe ne parviens pas à extraire le bac de sortie Le bouton Reprise na aucun effetLimpression des couleurs nest pas satisfaisante Les pages imprimées tombent hors du bac de sortieLimpression est ondulée ou courbée Le document est imprimé de travers ou est décentréLa qualité dimpression est médiocre La page qui sort de limprimante est blancheMessage derreur Retirez le support Messages derreurErreurs liées au papier Message derreur Problème lié aux cartouches Message derreur Bac à papier videMessage derreur Papier incompatible Message derreur Têtes dimpression incompatibles Message derreur Rempl. rapide cartouchesMessage derreur Impression impossible Message derreur Problème lié aux têtes dimpressionEn cas de persistance du problème, procédez comme suit Assistance HPNuméro réglementaire didentification de modèle SDGOA-0842 Protection de lenvironnementSignification Erreurs et comportement des voyants indicateursVoyant Voyant Marche/ arrêt StatutTous les voyants DimpressionCaractéristiques de limprimante Configuration minimale requiseSpécifications Bac de sortie Caractéristiques des supportsCatégorie Caractéristiques des supports Garantie HP Index Français Français $UJHQWLQD

Pro B8800 specifications

The HP Pro B8800 series represents a significant advancement in printing technology, designed to meet the demands of businesses that require high-quality output and efficiency. This series focuses on delivering exceptional print quality, speed, and reliability, making it an ideal choice for professional environments.

One of the key features of the HP Pro B8800 is its impressive print resolution. With a maximum resolution of up to 1200 x 1200 dpi, this printer produces sharp and vibrant images, making it perfect for printing marketing materials, reports, and other professional documents that require a premium finish. The color accuracy is noteworthy, ensuring that images and graphics are rendered with precision and clarity.

Another significant characteristic of the B8800 series is its speed. These printers are designed to handle high-volume printing tasks without compromising on quality. With print speeds of up to 70 pages per minute for monochrome documents, and a commendable speed for color prints, users can expect fast turnaround times, enhancing productivity in busy work environments.

The HP Pro B8800 series also incorporates advanced technologies to streamline operations. This includes HP's JetIntelligence technology, which optimizes print performance and quality. JetIntelligence cartridges not only boost page yield, allowing for more efficient use of supplies, but they also feature a compact design that helps reduce energy consumption. As a result, businesses can expect lower operating costs while maintaining high-quality output.

Connectivity options are abundant in the B8800 series, with support for various wireless and wired printing capabilities. Users can print from their mobile devices via Wi-Fi Direct or NFC touch-to-print technology, making it easy to produce documents on the go. Furthermore, the printers are equipped with robust security features to protect sensitive data, ensuring compliance with industry standards.

In terms of user experience, HP has equipped the Pro B8800 series with an intuitive touchscreen interface, enabling easy navigation through the printer's features and settings. The ability to customize workflows enhances functionality, catering to diverse business needs.

In conclusion, the HP Pro B8800 series stands out as a powerful, reliable, and efficient printing solution for professional users. With its high-quality output, impressive speed, advanced technologies, and intuitive user interface, it is well-suited for any business looking to enhance its printing capabilities while controlling costs.
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