HP A310 manual Paper does not feed into the printer correctly Solution

Page 53

Paper does not feed into the printer correctly.

Solution

Make sure that the paper-width guide fits close to the edge of the paper without bending the paper.

There may be too much paper loaded in the input tray. Remove some paper and try printing again.

If sheets of photo paper stick together, try loading one sheet at a time.

If you are using the printer in an extremely high- or low- humidity environment, insert the paper as far as it will go into the input tray, and load one sheet of photo paper at a time.

If you are using photo paper that is curled, place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat. If the problem persists, use paper that is not curled.

For information about proper storage and handling of photo paper, see page 39.

The paper may be too thin or too thick. Try using HP-designed photo paper. For more information, see page 15.

Troubleshooting

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Contents User Guide Support phone list Hewlett-Packard Company notices Copyrights and trademarksRegulatory model identification number VCVRA-0604 Contents Align the print cartridge Find more information WelcomePrinter parts To access the electronic HelpFront view closed Front view open Rear of printer Indicator lights Welcome Bottom of printer HP Photosmart Internal Battery Optional accessoriesHP Photosmart Carrying Case Use the optional batteryHP Bluetooth wireless printer adapter Welcome HP Photosmart A310 series Choose and load paper Paper basicsUse HP Advanced Photo Paper Load your paperPage To load paper HP Photosmart A310 series Print from a PictBridge-certified camera Print basicsTo print using a PictBridge-certified camera Improve the quality of your photos using Photo Fix HP Photosmart A310 series Make the Bluetooth connection Print from a Bluetooth deviceDevices or your ComputerPrint from a computer To print from a Bluetooth deviceTransfer photos from your camera to a computer About the HP Photosmart software suite Replace the print cartridge Maintain and transport the printerRemove the pink tape To prepare the printer and cartridgeDo not touch here To insert the cartridge To clean the outside of the printer Clean and maintain the printerClean the outside of the printer To clean the print cartridge Automatically clean the print cartridgePrint a test To print a test To clean the print cartridge contacts Manually clean the print cartridge contactsTo align the print cartridge Align the print cartridgeUpdate the HP Photosmart printer driver software To download a printer driver software update Mac To download a printer driver software update WindowsStore the print cartridge Store the printer and print cartridgeStore the printer To handle photo paper Maintain the quality of photo paperTo store photo paper To transport the HP Photosmart A310 series Transport the printerExtend the handle Page Printer hardware problems TroubleshootingOn light flashed briefly after I turned the printer off SolutionButtons on the control panel do not respond Printer is plugged in, but it will not turn on Solution Troubleshooting Printing problems Paper does not feed into the printer correctly Solution No page came out of the printer Solution Image printed at an angle or is off-center SolutionPaper jammed while printing Solution Printer ejects the paper when preparing to print Blank page came out of the printer SolutionMy photo printed on top of the tabbed end of the paper Print quality is poor SolutionWhen I print photos I see unexpected results Bluetooth printing problemsNo page came out of the printer My Bluetooth device cannot find the printer. SolutionPrint quality is poor Image printed with bordersCover open, Printer top cover is open, or Ink cover open PictBridge camera error messagesConnected to computer. Print Setup menu does not appear Hardware error or Fatal error HP Photosmart A310 series Printing cancelled or Unable to communicate with printer HP Photosmart A310 series System requirements SpecificationsPrinter specifications Category Image File Formats Margins Media Sizes Media Types Category Paper Tray Capacity Speed Support Support process If you have a problem, follow these stepsHP support Phone support period Placing a call HP support by phoneAfter the phone support period Additional warranty optionsHP Warranty Windows users Install the softwareWhen prompted, connect 5. When Indicator lights Indicator lights Lights Status Lights Status Meaning An unrecognized non Lights Status HP Photosmart A310 series Index Page Web support HP Photosmart A310 series
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