HP A310 manual Hardware error or Fatal error

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Solution Close the print cartridge door to continue printing.

"Hardware error" or "Fatal error."

Cause A serious error has occurred.

Solution Turn the printer off and then on again, and then try printing your photo again.

"Ink-related error," "Incorrect or missing print cartridge," "Ink low," or "Ink empty."

Cause There may be no print cartridge in the printer, the print cartridge may be incompatible, or the print cartridge may be empty or low on ink.

Solution Make sure that an HP 110 Tri-color Inkjet print cartridge is correctly loaded in the printer. If the print cartridge is empty, replace it. For more information about loading or replacing print cartridges, see page 27.

"Paper-related error," "Printer is out of paper," or "Printer has a paper jam."

Cause The paper is not loaded correctly, the paper is jammed, or the printer is out of paper.

Solution Check to make sure that paper is correctly loaded in the input tray. For information about how to load paper, see page 15.

Troubleshooting

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Contents User Guide Support phone list Hewlett-Packard Company notices Copyrights and trademarksRegulatory model identification number VCVRA-0604 Contents Align the print cartridge Find more information WelcomePrinter parts To access the electronic HelpFront view closed Front view open Rear of printer Indicator lights Welcome Bottom of printer HP Photosmart Internal Battery Optional accessoriesHP Bluetooth wireless printer adapter Use the optional batteryHP Photosmart Carrying Case Welcome HP Photosmart A310 series Choose and load paper Paper basicsUse HP Advanced Photo Paper Load your paperPage To load paper HP Photosmart A310 series Print from a PictBridge-certified camera Print basicsTo print using a PictBridge-certified camera Improve the quality of your photos using Photo Fix HP Photosmart A310 series Make the Bluetooth connection Print from a Bluetooth deviceDevices or your ComputerPrint from a computer To print from a Bluetooth deviceTransfer photos from your camera to a computer About the HP Photosmart software suite Replace the print cartridge Maintain and transport the printerRemove the pink tape To prepare the printer and cartridgeDo not touch here To insert the cartridge Clean the outside of the printer Clean and maintain the printerTo clean the outside of the printer To clean the print cartridge Automatically clean the print cartridgePrint a test To print a test To clean the print cartridge contacts Manually clean the print cartridge contactsTo align the print cartridge Align the print cartridgeUpdate the HP Photosmart printer driver software To download a printer driver software update Mac To download a printer driver software update WindowsStore the printer Store the printer and print cartridgeStore the print cartridge To store photo paper Maintain the quality of photo paperTo handle photo paper To transport the HP Photosmart A310 series Transport the printerExtend the handle Page Printer hardware problems TroubleshootingOn light flashed briefly after I turned the printer off SolutionButtons on the control panel do not respond Printer is plugged in, but it will not turn on Solution Troubleshooting Printing problems Paper does not feed into the printer correctly Solution No page came out of the printer Solution Image printed at an angle or is off-center SolutionPaper jammed while printing Solution Printer ejects the paper when preparing to print Blank page came out of the printer SolutionMy photo printed on top of the tabbed end of the paper Print quality is poor Solution When I print photos I see unexpected results Bluetooth printing problemsNo page came out of the printer My Bluetooth device cannot find the printer. SolutionPrint quality is poor Image printed with bordersConnected to computer. Print Setup menu does not appear PictBridge camera error messagesCover open, Printer top cover is open, or Ink cover open Hardware error or Fatal error HP Photosmart A310 series Printing cancelled or Unable to communicate with printer HP Photosmart A310 series Printer specifications SpecificationsSystem requirements Category Image File Formats Margins Media Sizes Media Types Category Paper Tray Capacity Speed Support HP support If you have a problem, follow these stepsSupport process Phone support period Placing a call HP support by phoneAfter the phone support period Additional warranty optionsHP Warranty Windows users Install the softwareWhen prompted, connect 5. When Indicator lights Indicator lights Lights Status Lights Status Meaning An unrecognized non Lights Status HP Photosmart A310 series Index Page Web support HP Photosmart A310 series
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