HP A310 My Bluetooth device cannot find the printer. Solution, No page came out of the printer

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My Bluetooth device cannot find the printer. Solution

●Make sure the HP Bluetooth wireless printer adapter is plugged into the PictBridge port on the top of the printer. The light on the adapter is on solid when the adapter is ready to receive data, and flashes when communicating with a device.

●The Bluetooth device may be too far from the printer. Move the device closer to the printer. The maximum recommended distance between the device with Bluetooth wireless technology and the printer is 10 meters (30 feet).

No page came out of the printer.

Solution The printer may not recognize the type of file sent by the device with Bluetooth wireless technology. For a list of the file formats that the printer supports, see page 61.

Print quality is poor.

Solution The photo you printed may be low resolution. For better results in the future, set the device to a higher resolution, if possible. Be aware that pictures taken with VGA-resolution cameras, such as those found in wireless phones, may not have high enough resolution to produce a high- quality print.

The image printed with borders.

Solution The printing application installed on your device with Bluetooth wireless technology may not

Troubleshooting

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Contents User Guide Support phone list Hewlett-Packard Company notices Copyrights and trademarksRegulatory model identification number VCVRA-0604 Contents Align the print cartridge Find more information WelcomePrinter parts To access the electronic HelpFront view closed Front view open Rear of printer Indicator lights Welcome Bottom of printer HP Photosmart Internal Battery Optional accessoriesHP Photosmart Carrying Case Use the optional batteryHP Bluetooth wireless printer adapter Welcome HP Photosmart A310 series Load your paper Paper basicsChoose and load paper Use HP Advanced Photo PaperPage To load paper HP Photosmart A310 series Print from a PictBridge-certified camera Print basicsTo print using a PictBridge-certified camera Improve the quality of your photos using Photo Fix HP Photosmart A310 series Computer Print from a Bluetooth deviceMake the Bluetooth connection Devices or yourPrint from a computer To print from a Bluetooth deviceTransfer photos from your camera to a computer About the HP Photosmart software suite Replace the print cartridge Maintain and transport the printerRemove the pink tape To prepare the printer and cartridgeDo not touch here To insert the cartridge To clean the outside of the printer Clean and maintain the printerClean the outside of the printer To clean the print cartridge Automatically clean the print cartridgePrint a test To print a test To clean the print cartridge contacts Manually clean the print cartridge contactsTo align the print cartridge Align the print cartridgeUpdate the HP Photosmart printer driver software To download a printer driver software update Mac To download a printer driver software update WindowsStore the print cartridge Store the printer and print cartridgeStore the printer To handle photo paper Maintain the quality of photo paperTo store photo paper To transport the HP Photosmart A310 series Transport the printerExtend the handle Page Printer hardware problems TroubleshootingOn light flashed briefly after I turned the printer off SolutionButtons on the control panel do not respond Printer is plugged in, but it will not turn on Solution Troubleshooting Printing problems Paper does not feed into the printer correctly Solution No page came out of the printer Solution Image printed at an angle or is off-center SolutionPaper jammed while printing Solution Printer ejects the paper when preparing to print Blank page came out of the printer SolutionMy photo printed on top of the tabbed end of the paper Print quality is poor SolutionWhen I print photos I see unexpected results Bluetooth printing problemsImage printed with borders My Bluetooth device cannot find the printer. SolutionNo page came out of the printer Print quality is poorCover open, Printer top cover is open, or Ink cover open PictBridge camera error messagesConnected to computer. Print Setup menu does not appear Hardware error or Fatal error HP Photosmart A310 series Printing cancelled or Unable to communicate with printer HP Photosmart A310 series System requirements SpecificationsPrinter specifications Category Image File Formats Margins Media Sizes Media Types Category Paper Tray Capacity Speed Support Support process If you have a problem, follow these stepsHP support Phone support period Placing a call HP support by phoneAfter the phone support period Additional warranty optionsHP Warranty Windows users Install the softwareWhen prompted, connect 5. When Indicator lights Indicator lights Lights Status Lights Status Meaning An unrecognized non Lights Status HP Photosmart A310 series Index Page Web support HP Photosmart A310 series

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