HP embedded web Server 3700 Hp instant support, Order Supplies, How hp instant support works

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hp instant support

Hewlett-Packard offers hp instant support, an internet-based support system that collects diagnostic information from your product and matches it with HP’s information database. At hp instant support, you can find intelligent solutions that help you resolve problems quickly and easily.

How hp instant support works

Information is gathered from your product and securely transmitted to Hewlett-Packard when you click hp instant support. The hp instant support website reads the product data to analyze the product’s current status. The website creates a customized Web page that appears in the browser window and contains easy-to-follow text and visual aids. The hp instant support website also directs you to additional services that are available for your product.

Before any of the product data is sent to Hewlett-Packard for analysis, you can view all of the information (for example, serial number, error conditions, and product status) that will be forwarded. Hewlett-Packard treats this information as confidential.

Information you can get from hp instant support

The hp instant support website provides these tools for troubleshooting and for maintenance:

●Firmware and software updates.

●Troubleshooting for recent events that are listed on the Event Log. For example, the product might show a jam as the most recent event listed in the event Log. The hp instant support website detects the event and provides troubleshooting information for the jam.

●Support packs.

●Product documentation, such as user guides and getting started guides.

Order Supplies

The Order Supplies link connects you to a Web page that facilitates your online ordering of supplies from a reseller of your choice. The supplies that you need are preselected. You can change quantities or select additional items. Your items are added to the shopping cart, ready for checkout, ensuring that the correct supplies are ordered through your selected reseller.

38 Using the Other Links as a resource

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Contents Use Page Hp embedded web server User guide Copyright Contents Enww What is an embedded Web server? FeaturesOverview System requirements Additional features with a permanent storage deviceHP Web Jetadmin and the HP Embedded Web Server Opening the HP Embedded Web ServerCallout EWS screen Description More information Feature Navigating through the HP Embedded Web ServerMenus Viewing Product Status from the Information Pages Device Status Configuration Web Server on Supplies Status Server onEvent Log Usage Device Information Control Panel Print To print a fileConfiguring the Product from the Settings Pages Configure Device Embedded Web serverUsing the menus on the Configure Device Click Paper HandlingEmail Server Product onConfiguring outgoing e-mail Configuring incoming e-mailAlerts Alerts Using the Alerts page with a product To configure AlertsEnww Enww To test the configuration of a destination Sending e-mail commands to the product To delete destinations and destination listsTo enable the AutoSend feature AutoSendSecurity Edit Other Links Hp instant supportAdding a Link Removing a LinkLanguage Time Services Get Time button Managing Network Operation from the Networking Pages OverviewEnww Using the Other Links as a resource How hp instant support works Hp instant supportOrder Supplies Information you can get from hp instant supportProduct Support Enww Index IndexEnww Page Hewlett-Packard Development Company, L.P
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