HP 3700 Unauthorized Supply in USE, Unsupported Data on FS Dimm in Slot, USE Tray X Type Size

Page 154

Control panel message Resetting Kit Count

Description

Recommended action

YES was selected in the RESET

No action necessary.

SUPPLIES menu to reset the counts for

 

any of the supplies that cannot be

 

detected as new.

 

Rotating <COLOR> motor

alternates with

To exit press

STOP key

Rotating motor

alternates with

To exit press

STOP key

Setting saved

Tray X

<TYPE> <SIZE>

alternates with

To change size or type press

UNAUTHORIZED SUPPLY IN USE

alternates with

Ready

UNSUPPORTED DATA ON <FS> DIMM IN SLOT X

alternates with

To clear press

USE TRAY X <TYPE> <SIZE>

Wait for printer to reinitialize

A component test is in progress; the component selected is <color> Cartridge motor.

The printer is executing a Component Test and the component selected is Rotating <COLOR>.

A menu selection has been saved.

The printer is reporting the current configuration of Tray X.

The printer has detected that a non-HP supply is currently installed and (override) was pressed.

The data on the DIMM is not supported (although the DIMM itself may be supported).

The printer is offering a selection of alternate paper to use for the print job.

Settings have been changed before the printer automatically restarts, or external device modes have changed.

Press STOP when ready to stop this test.

Press STOP when ready to stop this test.

No action necessary.

No action necessary.

See Configuring trays for more details.

If you believe you purchased an HP supply, please call the HP fraud hotline at 1-877-219-3183.

Service or repairs required as a result of using non-HP supplies are not covered under HP warranty.

Press to clear this message.

or

Press SELECT to continue printing.

1.If desired, use and to highlight a different size or type, and then press to select the size or type.

2.Press to return to the previous size or type.

See Configuring trays for more information.

No action necessary.

142 Chapter 8 Problemsolving

ENWW

Image 154
Contents Page Page User Guide Copyright and License Telephone support Online and other support Hp customer careIii HP support and information for Macintosh computers Table of contents O configuration Managing the printer ViiProblemsolving ViiiAppendix C Printer specifications Glossary Index Printer basics Setting up the printer Quick access to printer informationWhere to look for more information User guide linksUsing the printer HP color LaserJet 3500 printer Printer configurationsHP color LaserJet 3500n printer HP color LaserJet 3700 printer HP color LaserJet 3700n printerHP color LaserJet 3700dn printer HP color LaserJet 3700dtn printerMemory Printer featuresFeatures User interfacePaper handling Supported paper weightsAccessories SizesSupplies Front view shown with 500-sheet paper feeder Walk aroundBack and side view Printer drivers Printer softwareOperating system JetReady Operating system Software for networksAdditional drivers PCLUtilities HP Web JetadminLinux HP toolbox Windows Network administratorOther components and utilities Macintosh OSTray Dimensions Weight or thickness Capacity Print media specificationsSupported paper weights and sizes Tray 1 paper sizes1Tray 2 paper sizes1 Tray 3 paper sizes1216 by 279 mm 60 to 105 g/m Control panel Control panel buttons and lights Control panel overviewControl panel buttons Button name FunctionDisplay Control panel indicator lightsIndicator Button nameAccessing the control panel from a computer Printer displayGetting started basics Control panel menusReady Information menu To access the menusMenu hierarchy Paper handling menuOverride A4/LETTER Configure device menuManual Feed Diagnostics menu Enww Information menu Menu item Value Description Weights and sizes for aPaper handling menu Tray 1 Type Tray 2 Size Tray 3 Size Tray 2 Type Tray 3 TypeUnit of Measure Dimension Y Dimension Configure device menuDefault Paper Size Default Custom Paper Size Printing menuCourier Font Regular Dark Wide A4 YES Print PS Errors OFF Menu item ValuesPrint quality menu Adjust Tray 1, Adjust Tray 2, and Adjust Tray 3 is Guard FuserSystem setup menu See PowerSave time for more information See Jam recovery for more information See Auto continue for more informationResets menu MenuNone Diagnostics menu To set use requested tray Changing printer control panel configuration settingsTray behavior options use requested tray and manually feed To set manually feed promptTo set PowerSave time PowerSave timeTo disable or enable PowerSave To set the display brightness Display brightnessTo set the personality To set the clearable warnings Auto continueTo set the auto continue Supplies low Jam recoveryTo set jam recovery response To set supplies low reportingLanguage To select languageUsing the printer control panel in shared environments Configuration Connecting the USB cable USB configurationUSB port connection Parallel port connection HP Jetdirect print servers Available enhanced I/O interfacesAppleTalk networks NetWare networksWindows and Windows NT networks UNIX/Linux networksConfiguring TCP/IP parameters Network configurationConfiguring TCP/IP parameters using Bootp or Dhcp Setting an IP address Setting the subnet maskTo select Config Method Setting the default gatewayTo select Configure Device To highlight Manual SettingsSetting the syslog server Setting the idle timeout Setting the link speedTo disable AppleTalk To disable IPX/SPXDisabling network protocols optional To disable DLC/LLC Printing tasks Source Controlling print jobsType and Size Operating System Temporary change settings For print jobs Priority for print settingsGaining access to printer driver settings Permanently change default settings1Change settings that you want Paper to avoid Selecting paperPaper that can damage the printer Enww Configuring size Configuring traysConfiguring type Tray 1 custom paper DimensionUnit of measure Printing from Tray 1 multipurpose tray Loading paper into Tray First Printing envelopes from Tray To load envelopes into TrayPrinting envelopes Printing from Tray 2 and Tray Address type Left margin Top marginTo avoid jams, never add or remove a tray during printing Enww Loading paper into Tray Enww Glossy paper Printing on special mediaTransparencies Colored paperLabels Heavy paperPreprinted forms and letterhead HP LaserJet Tough paperRecycled paper Automatic 2-sided printing available for the hp color Control panel settings for automatic 2-sided printingSided duplex printing LaserJet 3700dn and 3700dtn printersOptions for binding 2-sided printing jobs Manual 2-sided printingTo manually print on two sides duplex On the Finishing tab, select Print on Both Sides ManuallyIf prompted by a message at the control panel, press Printing on custom-size paper Special printing situationsPrinting a different first Stopping a print requestTo stop the current print job using the software application Managing memory hp color LaserJet 3700 series printer only Managing the printer Menu map Printer information pagesTo select Print Menu MAP Supplies status ConfigurationPress to select Print Configuration To print the supplies statusDemo Press to select Print File DirectoryEnww To access the embedded Web server using a network ConnectionSettings tab Information tabNetworking tab Other linksSupported browsers Using the hp toolboxSupported operating systems To view hp toolboxStatus tab Troubleshooting tabHP toolbox sections Alerts tabSet up e-mail alerts Advanced Printer Settings windowSet up status alerts Administrative settingsInformation tab Settings tabHP toolbox links Network tabColor Paper selection Using colorHP ImageREt Standard red-green-blue sRGBCmyk ink set emulation PostScript only Print in Grayscale Automatic or manual color adjustmentManaging color Manual color optionsManaging color Matching colors Maintenance 105Managing supplies Supplies lifeCartridge Replace Color Checking the print cartridge lifePress to highlight Print Supplies Status 75,000 pages MonthsPrint cartridge storage Using the hp toolboxUsing HP Web Jetadmin HP print cartridgesPrint cartridge authentication HP fraud hotlineLocating supplies and parts Supply replacement guidelinesReplacing supplies and parts Changing print cartridgesTo change the print cartridge Enww Replacing the transfer kit To replace the transfer unit Recycle Enww To reset the transfer unit count Replacing the fuser and pickup rollerTo replace the fuser Recycle Enww Enww Enww To replace the pickup roller Remove the new pickup roller from the bag To reset the fuser count Enww Cleaning the printer To clean the printer using the printer control panelSoftware Information location Configuring e-mail alertsSee Using the embedded Web server hp color LaserJet 3700 series printer only for generalProblemsolving 129Basic troubleshooting checklist Factors affecting printer performanceControl panel message types Error messagesCritical error messages Status messagesControl panel messages Control panel messagesFlash Device Failure Cleaning Data ReceivedDo not Power OFF Flash File Operation Failed Flash File System is FullFlash is Write Protected Install Color CartridgeInstall Fuser Genuine HP Supplies Designed for ProdLoad Tray X Type Size Install Transfer UnitDo not Power OFF Manually Feed Output StackOrder Color Cartridge NON HP Supply DetectedNON HP Supply USE Order Fuser KITOrder Transfer KIT ConfigurationOrder Supplies DemoMenu MAP Intermittent ModeFont List RegistrationRAM Disk Device Failure Do not Power OFF RAM Disk File Operation FailedReady To clear press Diagnostics mode RAM Disk File System is FullRemove AT Least ONE Print Cartridge Reload Tray X Trnsprncy SizeRemove ALL Print Cartridges Replace Color CartridgeReplace Supplies Replace Transfer KITUnsupported Data on FS Dimm in Slot Unauthorized Supply in USEUSE Tray X Type Size YY Cartridges not Engaged Memory ErrorUnauthorized Supply 13.XX.YY Fuser JAM Lower Rear Door13.XX.YY JAM Inside Upper Rear Door 13.XX.YY JAM Inside Lower Rear Door13.XX.YY JAM in Tray Parallel I/O Buffer Overflow Insufficient MemoryBuffer Overflow Serial I/O Buffer OverflowLoad Tray X Type Size Unexpected Type in Tray BAD Serial TransmissionUnexpected Size in Tray Load Tray Type SizeTo continue turn off then on 52.XY Printer ErrorXxxx Printer Error To continue Turn off then on DescriptionTo continue turn off then on 57.X ZZ Error Number55.X To continue Turn off then onNo System Printer Error For help press ?Storage Error Settings Changed Permanent Storage Full8X.YYYY EIO Error Paper jams Paper jam recoveryTo disable paper jam recovery Paper jam locations shown without optional TrayEnww Common causes of paper jams Common causes of paper jamsSolution Issue CauseCommon causes of paper jams1 Issue Cause Solution Common causes of paper jamsClearing paper jams Jam in TrayClearing paper jams Jam in Tray 2 or Tray Printing on special media for more information Jam inside the upper rear door Enww Enww Jam inside the fuser area Enww Enww Enww Enww Jam inside the lower rear door rear output bin Jam inside the front door Enww Jam in the duplexer Enww Printer feeds multiple sheets Paper handling problemsPaper handling problems Two pages are printed on one piece of paperPrinter pulls from incorrect tray Printer feeds incorrectSize ExclusivelyPaper does not feed AutomaticallyCause Solution IssuePaper does not feed from Trays 2 Will not feed Transparencies or glossy paperEnvelopes jam or will not feed in the printer Output is curled or wrinkled Prints on one side even when 2- sided duplex was selected See Supported paper weightsPrinting Paper path test Troubleshooting information pagesRegistration Event log Printer response problems Printer response problemsNo display message Control panel display is hard to read Printer is on, but nothing prints Configuration settingsSee Changing printer control panel configuration settings See Control panel messagesPrinter is on but is not receiving data Issue Printer control panel problems Printer control panel problemsGrayscale is selected Color printing problemsColor printing problems DriverPrinted colors do not match Click SettingsScreen colors Incorrect fonts are printed Incorrect printer outputIncorrect printer output Erratic, missing characters orGuidelines for printing with different fonts Software application problems Software application problemsPrint quality problems associated with paper Print quality troubleshootingOverhead transparency defects Print quality problems associated with paper jams Print quality problems associated with the environmentPrint quality troubleshooting pages Calibrating the printer Spare parts and supplies availability Supplies and accessoriesSupplies, accessories, and part numbers Part Part number Type/sizePart Part number Q2671A Cyan print cartridge for Media Specification Guide Service and support Hewlett-Packard limited warranty statementPrint cartridge limited warranty statement Transfer unit and fuser limited warranty statement Extended warranty HP maintenance agreementsOn-site service agreements Next-day on-site serviceRepacking the printer To repack the printerEnww Physical dimensions Printer specificationsSpecifications information Electrical specificationsActivity level Operator 1m Bystander 1m Sound power Power consumption average, in wattsOperating environment specifications Acoustic emissionsFor the HP Color LaserJet 3700 series printer Enww Environmental product stewardship program Regulatory informationFCC regulations Protecting the environmentPlastics Power consumptionPaper use HP LaserJet printing suppliesMaterial Safety Data Sheet Msds For more information Material restrictionsEnww Safety Declaration of ConformitiesEnww March Canadian DOC regulations Safety statementsLaser safety EMI statement Korea Vcci statement JapanLaser statement for Finland Luokan 1 laserlaiteEnww Print server cards Printing a configurationWorking with memory Printer memoryInstalling memory and font DIMMs To install memory and font DIMMsInstalling memory and font DIMMs Enww Enww Enabling memory To enable memory for WindowsTo enable fonts from the PCL 6 printer driver for Windows Enabling the language font DimmChecking Dimm installation To check Dimm installationTo install an HP Jetdirect print server card Enww Enww Bootp GlossaryIPX/SPX PJL TCP/IP Symbols/Numerics IndexLanguage Troubleshooting Enww Page Q1321-90901
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3700, 3500 specifications

The HP 3500 is an innovative device from Hewlett-Packard that combines advanced technology with user-friendly features, making it a popular choice for both home and office environments. Known for its versatility and efficiency, the HP 3500 is designed to meet the diverse needs of users who require reliable printing, scanning, and copying solutions.

One of the standout features of the HP 3500 is its printing capabilities. It offers high-quality color and black-and-white printing with a maximum resolution that delivers sharp text and vibrant images. The printer supports various media types and sizes, allowing users to print everything from standard documents to professional presentations and marketing materials.

In terms of speed, the HP 3500 is highly efficient, with fast print speeds that reduce waiting time and increase productivity. This is further complemented by automatic duplex printing, which not only saves paper but also promotes environmental sustainability.

The HP 3500 is equipped with multiple connectivity options, enabling seamless integration into various work environments. Users can connect via USB, Ethernet, or wireless networks, allowing for convenient printing from multiple devices, including laptops, smartphones, and tablets. The inclusion of mobile printing capabilities, such as HP Smart App and Apple AirPrint, ensures that users can print directly from their mobile devices with ease.

The device also features an intuitive touchscreen control panel, making it easy to navigate through settings and functions. This user-friendly interface simplifies tasks like scanning and copying, which can also be done in color or black-and-white, catering to different user needs.

Security is another hallmark of the HP 3500, equipped with advanced security features to protect sensitive data. This includes secure printing options, user authentication, and comprehensive data encryption protocols that ensure documents are only accessible to authorized users.

In addition to its performance capabilities, the HP 3500 is designed for reliability and durability, reducing downtime and maintenance costs. The printer supports high-yield ink cartridges, which enhance efficiency and lower printing costs over time.

Overall, the HP 3500 stands out as a robust solution for anyone in need of a dependable, multifunctional printer that does not compromise on quality or performance. Its combination of state-of-the-art technology, user-friendly features, and solid security makes it an excellent investment for both personal and professional use. With the HP 3500, users can expect a versatile and efficient printing solution that meets all their needs.