HP 3700, 3500 manual Copyright and License

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Copyright and License

© 2003 Copyright Hewlett-Packard Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: Q1321-90901 Edition 1, 10/2003

Trademark Credits

Adobe® is a trademark of Adobe Systems Incorporated.

Arial® is a U.S. registered trademark of the Monotype Corporation.

CorelDRAWis a trademark or registered trademark of Corel Corporation or Corel Corporation Limited.

Energy Star® and the Energy Star logo® are U.S. registered marks of the United States Environmental Protection Agency. Details on the proper use of the marks are explained in the "Guidelines for Proper use of the Energy Star® Name and International Logo."

Microsoft® is a U.S. registered trademark of the Microsoft Corporation.

Netscape Navigator is a U.S. trademark of Netscape Communications Corporation.

Opera™ is a trademark of Opera Software ASA.

*Pantone, Inc.'s check-standard trademark for color.

PostScript® is a trademark of Adobe Systems Incorporated.

UNIX® is a registered trademark of The Open Group.

Windows®, MS Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corp.

Hewlett-Packard Development Company, L.P.

20555 S.H. 249

Houston, TX 77070

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Contents Page Page User Guide Copyright and License Telephone support Online and other support Hp customer careIii HP support and information for Macintosh computers Table of contents O configuration Managing the printer ViiProblemsolving ViiiAppendix C Printer specifications Glossary Index Printer basics Quick access to printer information Where to look for more informationSetting up the printer User guide linksUsing the printer HP color LaserJet 3500 printer Printer configurationsHP color LaserJet 3500n printer HP color LaserJet 3700 printer HP color LaserJet 3700n printerHP color LaserJet 3700dn printer HP color LaserJet 3700dtn printerPrinter features FeaturesMemory User interfaceSupported paper weights AccessoriesPaper handling SizesSupplies Front view shown with 500-sheet paper feeder Walk aroundBack and side view Printer drivers Printer softwareOperating system JetReady Software for networks Additional driversOperating system PCLUtilities HP Web JetadminLinux HP toolbox Network administrator Other components and utilitiesWindows Macintosh OSPrint media specifications Supported paper weights and sizesTray Dimensions Weight or thickness Capacity Tray 1 paper sizes1Tray 2 paper sizes1 Tray 3 paper sizes1216 by 279 mm 60 to 105 g/m Control panel Control panel overview Control panel buttonsControl panel buttons and lights Button name FunctionControl panel indicator lights IndicatorDisplay Button nameAccessing the control panel from a computer Printer displayGetting started basics Control panel menusReady To access the menus Menu hierarchyInformation menu Paper handling menuOverride A4/LETTER Configure device menuManual Feed Diagnostics menu Enww Information menu Weights and sizes for a Paper handling menuMenu item Value Description Tray 1 Type Tray 2 Size Tray 3 Size Tray 2 Type Tray 3 TypeConfigure device menu Default Paper Size Default Custom Paper SizeUnit of Measure Dimension Y Dimension Printing menuCourier Font Regular Dark Wide A4 YES Print PS Errors OFF Menu item ValuesPrint quality menu Adjust Tray 1, Adjust Tray 2, and Adjust Tray 3 is Guard FuserSystem setup menu See PowerSave time for more information See Jam recovery for more information See Auto continue for more informationResets menu MenuNone Diagnostics menu Changing printer control panel configuration settings Tray behavior options use requested tray and manually feedTo set use requested tray To set manually feed promptTo set PowerSave time PowerSave timeTo disable or enable PowerSave To set the display brightness Display brightnessTo set the personality To set the clearable warnings Auto continueTo set the auto continue Jam recovery To set jam recovery responseSupplies low To set supplies low reportingLanguage To select languageUsing the printer control panel in shared environments Configuration Connecting the USB cable USB configurationUSB port connection Parallel port connection HP Jetdirect print servers Available enhanced I/O interfacesNetWare networks Windows and Windows NT networksAppleTalk networks UNIX/Linux networksConfiguring TCP/IP parameters Network configurationConfiguring TCP/IP parameters using Bootp or Dhcp Setting an IP address Setting the subnet maskSetting the default gateway To select Configure DeviceTo select Config Method To highlight Manual SettingsSetting the syslog server Setting the idle timeout Setting the link speedTo disable AppleTalk To disable IPX/SPXDisabling network protocols optional To disable DLC/LLC Printing tasks Source Controlling print jobsType and Size Priority for print settings Gaining access to printer driver settingsOperating System Temporary change settings For print jobs Permanently change default settings1Change settings that you want Paper to avoid Selecting paperPaper that can damage the printer Enww Configuring size Configuring traysConfiguring type Tray 1 custom paper DimensionUnit of measure Printing from Tray 1 multipurpose tray Loading paper into Tray First Printing envelopes from Tray To load envelopes into TrayPrinting envelopes Printing from Tray 2 and Tray Address type Left margin Top marginTo avoid jams, never add or remove a tray during printing Enww Loading paper into Tray Enww Printing on special media TransparenciesGlossy paper Colored paperLabels Heavy paperPreprinted forms and letterhead HP LaserJet Tough paperRecycled paper Control panel settings for automatic 2-sided printing Sided duplex printingAutomatic 2-sided printing available for the hp color LaserJet 3700dn and 3700dtn printersOptions for binding 2-sided printing jobs Manual 2-sided printingTo manually print on two sides duplex On the Finishing tab, select Print on Both Sides ManuallyIf prompted by a message at the control panel, press Special printing situations Printing a different firstPrinting on custom-size paper Stopping a print requestTo stop the current print job using the software application Managing memory hp color LaserJet 3700 series printer only Managing the printer Menu map Printer information pagesTo select Print Menu MAP Configuration Press to select Print ConfigurationSupplies status To print the supplies statusDemo Press to select Print File DirectoryEnww To access the embedded Web server using a network ConnectionSettings tab Information tabNetworking tab Other linksUsing the hp toolbox Supported operating systemsSupported browsers To view hp toolboxTroubleshooting tab HP toolbox sectionsStatus tab Alerts tabAdvanced Printer Settings window Set up status alertsSet up e-mail alerts Administrative settingsSettings tab HP toolbox linksInformation tab Network tabColor Using color HP ImageREtPaper selection Standard red-green-blue sRGBCmyk ink set emulation PostScript only Automatic or manual color adjustment Managing colorPrint in Grayscale Manual color optionsManaging color Matching colors Maintenance 105Managing supplies Supplies lifeChecking the print cartridge life Press to highlight Print Supplies StatusCartridge Replace Color 75,000 pages MonthsUsing the hp toolbox Using HP Web JetadminPrint cartridge storage HP print cartridgesPrint cartridge authentication HP fraud hotlineSupply replacement guidelines Replacing supplies and partsLocating supplies and parts Changing print cartridgesTo change the print cartridge Enww Replacing the transfer kit To replace the transfer unit Recycle Enww To reset the transfer unit count Replacing the fuser and pickup rollerTo replace the fuser Recycle Enww Enww Enww To replace the pickup roller Remove the new pickup roller from the bag To reset the fuser count Enww Cleaning the printer To clean the printer using the printer control panelConfiguring e-mail alerts See Using the embedded Web server hp colorSoftware Information location LaserJet 3700 series printer only for generalProblemsolving 129Basic troubleshooting checklist Factors affecting printer performanceError messages Critical error messagesControl panel message types Status messagesControl panel messages Control panel messagesCleaning Data Received Do not Power OFF Flash File Operation FailedFlash Device Failure Flash File System is FullInstall Color Cartridge Install FuserFlash is Write Protected Genuine HP Supplies Designed for ProdInstall Transfer Unit Do not Power OFFLoad Tray X Type Size Manually Feed Output StackNON HP Supply Detected NON HP Supply USEOrder Color Cartridge Order Fuser KITConfiguration Order SuppliesOrder Transfer KIT DemoIntermittent Mode Font ListMenu MAP RegistrationDo not Power OFF RAM Disk File Operation Failed Ready To clear press Diagnostics modeRAM Disk Device Failure RAM Disk File System is FullReload Tray X Trnsprncy Size Remove ALL Print CartridgesRemove AT Least ONE Print Cartridge Replace Color CartridgeReplace Supplies Replace Transfer KITUnsupported Data on FS Dimm in Slot Unauthorized Supply in USEUSE Tray X Type Size Memory Error Unauthorized SupplyYY Cartridges not Engaged 13.XX.YY Fuser JAM Lower Rear Door13.XX.YY JAM Inside Upper Rear Door 13.XX.YY JAM Inside Lower Rear Door13.XX.YY JAM in Tray Insufficient Memory Buffer OverflowParallel I/O Buffer Overflow Serial I/O Buffer OverflowBAD Serial Transmission Unexpected Size in TrayLoad Tray X Type Size Unexpected Type in Tray Load Tray Type SizePrinter Error Xxxx Printer ErrorTo continue turn off then on 52.XY To continue Turn off then on DescriptionZZ Error Number 55.XTo continue turn off then on 57.X To continue Turn off then onPrinter Error For help press ? Storage Error Settings ChangedNo System Permanent Storage Full8X.YYYY EIO Error Paper jam recovery To disable paper jam recoveryPaper jams Paper jam locations shown without optional TrayEnww Common causes of paper jams Common causes of paper jamsSolution Issue CauseCommon causes of paper jams1 Issue Cause Solution Common causes of paper jamsClearing paper jams Jam in TrayClearing paper jams Jam in Tray 2 or Tray Printing on special media for more information Jam inside the upper rear door Enww Enww Jam inside the fuser area Enww Enww Enww Enww Jam inside the lower rear door rear output bin Jam inside the front door Enww Jam in the duplexer Enww Paper handling problems Paper handling problemsPrinter feeds multiple sheets Two pages are printed on one piece of paperPrinter feeds incorrect SizePrinter pulls from incorrect tray ExclusivelyPaper does not feed AutomaticallyCause Solution IssuePaper does not feed from Trays 2 Will not feed Transparencies or glossy paperEnvelopes jam or will not feed in the printer Output is curled or wrinkled Prints on one side even when 2- sided duplex was selected See Supported paper weightsPrinting Paper path test Troubleshooting information pagesRegistration Event log Printer response problems Printer response problemsNo display message Control panel display is hard to read Configuration settings See Changing printer control panel configuration settingsPrinter is on, but nothing prints See Control panel messagesPrinter is on but is not receiving data Issue Printer control panel problems Printer control panel problemsColor printing problems Color printing problemsGrayscale is selected DriverPrinted colors do not match Click SettingsScreen colors Incorrect printer output Incorrect printer outputIncorrect fonts are printed Erratic, missing characters orGuidelines for printing with different fonts Software application problems Software application problemsPrint quality problems associated with paper Print quality troubleshootingOverhead transparency defects Print quality problems associated with paper jams Print quality problems associated with the environmentPrint quality troubleshooting pages Calibrating the printer Supplies and accessories Supplies, accessories, and part numbersSpare parts and supplies availability Part Part number Type/sizePart Part number Q2671A Cyan print cartridge for Media Specification Guide Service and support Hewlett-Packard limited warranty statementPrint cartridge limited warranty statement Transfer unit and fuser limited warranty statement HP maintenance agreements On-site service agreementsExtended warranty Next-day on-site serviceRepacking the printer To repack the printerEnww Printer specifications Specifications informationPhysical dimensions Electrical specificationsPower consumption average, in watts Operating environment specificationsActivity level Operator 1m Bystander 1m Sound power Acoustic emissionsFor the HP Color LaserJet 3700 series printer Enww Regulatory information FCC regulationsEnvironmental product stewardship program Protecting the environmentPower consumption Paper usePlastics HP LaserJet printing suppliesMaterial Safety Data Sheet Msds For more information Material restrictionsEnww Safety Declaration of ConformitiesEnww March Safety statements Laser safetyCanadian DOC regulations EMI statement Korea Vcci statement JapanLaser statement for Finland Luokan 1 laserlaiteEnww Printing a configuration Working with memoryPrint server cards Printer memoryInstalling memory and font DIMMs To install memory and font DIMMsInstalling memory and font DIMMs Enww Enww To enable memory for Windows To enable fonts from the PCL 6 printer driver for WindowsEnabling memory Enabling the language font DimmChecking Dimm installation To check Dimm installationTo install an HP Jetdirect print server card Enww Enww Bootp GlossaryIPX/SPX PJL TCP/IP Symbols/Numerics IndexLanguage Troubleshooting Enww Page Q1321-90901
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3700, 3500 specifications

The HP 3500 is an innovative device from Hewlett-Packard that combines advanced technology with user-friendly features, making it a popular choice for both home and office environments. Known for its versatility and efficiency, the HP 3500 is designed to meet the diverse needs of users who require reliable printing, scanning, and copying solutions.

One of the standout features of the HP 3500 is its printing capabilities. It offers high-quality color and black-and-white printing with a maximum resolution that delivers sharp text and vibrant images. The printer supports various media types and sizes, allowing users to print everything from standard documents to professional presentations and marketing materials.

In terms of speed, the HP 3500 is highly efficient, with fast print speeds that reduce waiting time and increase productivity. This is further complemented by automatic duplex printing, which not only saves paper but also promotes environmental sustainability.

The HP 3500 is equipped with multiple connectivity options, enabling seamless integration into various work environments. Users can connect via USB, Ethernet, or wireless networks, allowing for convenient printing from multiple devices, including laptops, smartphones, and tablets. The inclusion of mobile printing capabilities, such as HP Smart App and Apple AirPrint, ensures that users can print directly from their mobile devices with ease.

The device also features an intuitive touchscreen control panel, making it easy to navigate through settings and functions. This user-friendly interface simplifies tasks like scanning and copying, which can also be done in color or black-and-white, catering to different user needs.

Security is another hallmark of the HP 3500, equipped with advanced security features to protect sensitive data. This includes secure printing options, user authentication, and comprehensive data encryption protocols that ensure documents are only accessible to authorized users.

In addition to its performance capabilities, the HP 3500 is designed for reliability and durability, reducing downtime and maintenance costs. The printer supports high-yield ink cartridges, which enhance efficiency and lower printing costs over time.

Overall, the HP 3500 stands out as a robust solution for anyone in need of a dependable, multifunctional printer that does not compromise on quality or performance. Its combination of state-of-the-art technology, user-friendly features, and solid security makes it an excellent investment for both personal and professional use. With the HP 3500, users can expect a versatile and efficient printing solution that meets all their needs.