HP ZBook 15 Mobile manual Memory modules

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9 Memory modules

The computer has one memory module compartment. The capacity of the computer can be upgraded by adding one or more memory modules to the vacant expansion memory module slots or by upgrading the existing memory module in the primary memory module slot.

WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are discharged of static electricity by touching a grounded metal object.

NOTE: To use a dual-channel configuration when adding a second memory module, be sure that both memory modules are identical.

To replace a memory module:

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before adding or replacing memory modules. Do not remove a memory module while the computer is on, in the Suspend state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

1.Save your work and shut down the computer.

2.Disconnect AC power and external devices connected to the computer.

3.Turn the computer upside down on a flat surface.

4.Remove the battery. (See Inserting or removing the battery on page 31.)

5.Remove the service cover. (See Removing or replacing the service cover on page 37.)

6.If you are replacing a memory module, remove the existing memory module:

a.Pull away the retention clips (1) on each side of the memory module. The memory module tilts up.

CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module.

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Contents HP Notebook Product notice Safety warning notice Iv Safety warning notice Table of contents VGA Vii Security Input power Operating environment Page Welcome Resources For information about Finding informationTouchPad Getting to know your computerTop Lights Select Computer Control Center Buttons and fingerprint reader select models onlyFn key KeysFront Environmental Notices RightLeft See Using a USB device onRear Display Bottom Bottom Turning wireless devices on and off Using an Internet service provider ISPIdentifying wireless and network status icons Creating a wireless connectionUsing the operating system controls Using a WlanConnecting to an existing Wlan Setting up a new WlanProtecting your Wlan Roaming to another network Using Bluetooth wireless devices select models onlyConnecting to a wired network Connecting to a local area network LAN select models onlyPage Identifying the hot keys Using the keyboardKeyboard and pointing devices Using an optional external numeric keypad Using the TouchPadUsing keypads Using the integrated numeric keypadSelecting Using TouchPad gesturesNavigating Scrolling TappingRotating select models only Pinching/ZoomingUsing the pointing stick Setting pointing device preferencesMultimedia Using the audio featuresAdjusting the volume Checking your audio functions Using the webcam select models onlyUsing video devices Select Configure Display Settings Click Detect Monitors DisplayPort Shutting down the computer Power managementSetting power options Using power-saving statesInitiating and exiting Hibernation Using the Power iconUsing power management Initiating and exiting SuspendViewing the current power management settings Using battery powerDisplaying the remaining battery charge Inserting or removing the batteryCharging a battery Identifying low battery levels Maximizing battery lifeManaging low battery levels Resolving a low battery level Conserving battery powerStoring a battery Testing an AC adapter Using external AC powerDisposing of a used battery Replacing the batteryPage Handling drives Removing or replacing the service coverDrives Replacing the service cover Removing the service coverRemoving the hard drive Replacing or upgrading the hard drivePage Installing a hard drive Removing a memory card Using memory cardsExternal cards and devices Inserting a memory cardUsing smart cards select models only Removing a smart card Using ExpressCards select models onlyInserting a smart card Inserting an ExpressCard Configuring an ExpressCard Removing an ExpressCard Using a USB deviceConnecting a USB device Using optional external devicesUsing optional external drives Using the docking connectorMemory modules Page Page Protecting the computer Using passwordsSecurity Managing a Bios administrator password Setting passwords in the operating systemSetting passwords in Computer Setup Entering a DriveLock password Using a Computer Setup DriveLock passwordEntering a Bios administrator password Managing a DriveLock passwordManaging an Automatic DriveLock password Using Computer Setup Automatic DriveLockUsing firewall software Enabling fingerprint authentication during logon Installing an optional security cableUsing the fingerprint reader select models only Select the Use Fingerprint Reader option Enrolling your fingerprintBacking up your information Backup and RecoveryCreating backups Creating restore mediaPerforming a system recovery Remove everything and reinstall Sled Navigating and selecting in Computer Setup Computer Setup Bios and Advanced System DiagnosticsStarting Computer Setup Using Computer SetupDetermining the Bios version Updating the BiosRestoring factory settings in Computer Setup Downloading a Bios update Using Advanced System Diagnostics About the boot device order MultiBootConsidering boot order changes Enabling boot devices in Computer SetupSetting a new boot order in Computer Setup Choosing MultiBoot preferencesEntering MultiBoot Express preferences Dynamically choosing a boot device using the f9 promptSetting a MultiBoot Express prompt Troubleshooting Troubleshooting and supportAn external device is not working Wireless network connection is not workingComputer is unusually warm Movie is not visible on an external display Computer does not detect the optical driveDisc does not play Contacting support Labels Serial number Product number Cleaning the display Cleaning your computerCleaning products Cleaning proceduresCleaning the TouchPad, keyboard, or mouse Operating environment SpecificationsInput power Electrostatic discharge