HP ZBook 15 Mobile manual Performing a system recovery

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To back up your home directory files using Backup Manager Settings:

1.Select Computer > More Applications > Tools > Backup Manager Settings, and click Backup my home directory.

2.Click Storage Destination Location, and then select a location to back up your information.

3.Click Schedule, and then select a time schedule to perform backups at a regularly scheduled time.

To immediately back up your information, click the Backup Now check box.

NOTE: Before you back up your information, be sure you have designated a location to save the backup files.

4.Click Save and Backup to start the backup and to save the backup settings. To restore backup files:

1.Select Computer > More Applications > Tools > Backup Manager Restore.

2.Click Backup Source, and then select the location of the backup files.

3.Click Restore Destination, and then select the destination to restore the files.

4.To restore all files from the selected location, click Restore all files. To restore select files only, click Restore selected files, click Select Files and then select the files to be restored.

5.Under Restore Point, click the time and date of the backup.

NOTE: If multiple backups have been performed, click Use the latest version to restore the latest version.

6.Click Restore to start restoring the files, or click Cancel to cancel the operation.

Performing a system recovery

Recovery allows you to repair or restore the computer to its original factory state.

CAUTION: Using Recovery completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually reinstalled. Personal files must be restored from a backup.

To restore the computer using the HP Factory Image, you must first create the recovery media. If you have not already created it, see Creating restore media on page 58.

To restore the computer from the recovery disc, follow these steps:

1.If possible, back up all personal files.

2.Insert the HP Factory Image into the optical drive or insert the USB disk on key into the USB port, and then restart the computer.

3.As the computer is restarting, press f9 to open the Computer Setup boot option menu, and then select the option for the optical drive if you are using a DVD to restore. If you are using a USB disk to key, select USB disk on key.

4.Press the down arrow to select Restore SLED HP-BNB preload image from the Linux boot menu, and then press enter.

Performing a system recovery 59

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Contents HP Notebook Product notice Safety warning notice Iv Safety warning notice Table of contents VGA Vii Security Input power Operating environment Page Welcome Resources For information about Finding informationGetting to know your computer TopTouchPad Lights Select Computer Control Center Buttons and fingerprint reader select models onlyFn key KeysFront Environmental Notices RightLeft See Using a USB device onRear Display Bottom Bottom Identifying wireless and network status icons Using an Internet service provider ISPCreating a wireless connection Turning wireless devices on and offConnecting to an existing Wlan Using a WlanSetting up a new Wlan Using the operating system controlsProtecting your Wlan Connecting to a wired network Using Bluetooth wireless devices select models onlyConnecting to a local area network LAN select models only Roaming to another networkPage Using the keyboard Keyboard and pointing devicesIdentifying the hot keys Using keypads Using the TouchPadUsing the integrated numeric keypad Using an optional external numeric keypadUsing TouchPad gestures NavigatingSelecting Scrolling TappingRotating select models only Pinching/ZoomingUsing the pointing stick Setting pointing device preferencesUsing the audio features Adjusting the volumeMultimedia Using the webcam select models only Using video devicesChecking your audio functions Select Configure Display Settings Click Detect Monitors DisplayPort Setting power options Power managementUsing power-saving states Shutting down the computerUsing power management Using the Power iconInitiating and exiting Suspend Initiating and exiting HibernationDisplaying the remaining battery charge Using battery powerInserting or removing the battery Viewing the current power management settingsCharging a battery Maximizing battery life Managing low battery levelsIdentifying low battery levels Conserving battery power Storing a batteryResolving a low battery level Disposing of a used battery Using external AC powerReplacing the battery Testing an AC adapterPage Removing or replacing the service cover DrivesHandling drives Replacing the service cover Removing the service coverRemoving the hard drive Replacing or upgrading the hard drivePage Installing a hard drive External cards and devices Using memory cardsInserting a memory card Removing a memory cardUsing smart cards select models only Using ExpressCards select models only Inserting a smart cardRemoving a smart card Inserting an ExpressCard Configuring an ExpressCardRemoving an ExpressCard Using a USB deviceConnecting a USB device Using optional external devicesUsing optional external drives Using the docking connectorMemory modules Page Page Using passwords SecurityProtecting the computer Setting passwords in the operating system Setting passwords in Computer SetupManaging a Bios administrator password Entering a Bios administrator password Using a Computer Setup DriveLock passwordManaging a DriveLock password Entering a DriveLock passwordUsing Computer Setup Automatic DriveLock Using firewall softwareManaging an Automatic DriveLock password Installing an optional security cable Using the fingerprint reader select models only Enabling fingerprint authentication during logon Select the Use Fingerprint Reader option Enrolling your fingerprintCreating backups Backup and RecoveryCreating restore media Backing up your informationPerforming a system recovery Remove everything and reinstall Sled Starting Computer Setup Computer Setup Bios and Advanced System DiagnosticsUsing Computer Setup Navigating and selecting in Computer SetupUpdating the Bios Restoring factory settings in Computer SetupDetermining the Bios version Downloading a Bios update Using Advanced System Diagnostics About the boot device order MultiBootConsidering boot order changes Enabling boot devices in Computer SetupSetting a new boot order in Computer Setup Choosing MultiBoot preferencesDynamically choosing a boot device using the f9 prompt Setting a MultiBoot Express promptEntering MultiBoot Express preferences Troubleshooting Troubleshooting and supportWireless network connection is not working Computer is unusually warmAn external device is not working Computer does not detect the optical drive Disc does not playMovie is not visible on an external display Contacting support Labels Serial number Product number Cleaning products Cleaning your computerCleaning procedures Cleaning the displayCleaning the TouchPad, keyboard, or mouse Specifications Input powerOperating environment Electrostatic discharge