HP L2005US, L2098XX, L2005CU, L2005CM Quick troubleshooting, Is the notebook unable to start up?

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Troubleshooting

Quick troubleshooting

Is the notebook unable to start up?

To turn on the notebook, press the power button. When the notebook is turned on, the power/standby light is turned on.

If the notebook and the power/standby light are not turned on when you press the power button, adequate power may not be available to the notebook.

■ If the notebook is running on battery power or is connected to an external power source other than an AC outlet, connect the notebook to an AC outlet using the AC adapter. Make sure the power cord and AC adapter connections are secure.

■ Verify that the AC outlet is providing adequate power by plugging another electrical device into the outlet.

✎If the notebook can be turned on when connected to external power but cannot be turned on when running on a battery pack, recharge the battery pack.

A–2	Getting Started

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Contents Getting Started Page Contents Index Next steps Install softwareEnable or disable TouchPad tapping Protect your notebook from viruses Protect your notebookProtect your privacy Protect your system filesProtect your notebook from power surges Use your notebook safely Turn off your notebook properly Connect to the Internet Enable communication hardwareUsing Easy Internet Sign-Up Set up Internet serviceUsing an ISP-provided icon Access your user guides Update your softwareBefore you begin TroubleshootingTroubleshooting resources Is the notebook unable to start up? Quick troubleshootingIs the notebook screen blank? Is software functioning abnormally? Is the notebook unresponsive? Is an external device not working? Is the notebook overheating?Help and Support Center Preparing to call Customer Care Customer CareContacting Customer Care by e-mail or telephone Taking the notebook to a service partnerSafeguarding your data System recoverySetting a restore point Using System RestoreRestoring to a restore point Repairing or reinstalling applicationsReinstalling applications from discs Reinstalling applications from your hard driveRepairing the operating system Reinstalling the operating system Reinstalling device drivers and other software Installing a retail version of an operating system Updating reinstalled softwareIndex Driver Recovery disc 1 driversOperating System disc 1 overheating, notebook 6, A-6 User Guides disc

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