HP 11-n040ca x360, 11t-n000 x360, 11-n038ca x360, 11-n041ca x360 Statement of memory volatility

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10 Statement of memory volatility

The purpose of this chapter is to provide general information regarding nonvolatile memory in HP Business PCs. This chapter also provides general instructions for restoring nonvolatile memory that can contain personal data after the system has been powered off and the hard drive has been removed.

HP Business PC products that use Intel®-based or AMD®-based system boards contain volatile DDR memory. The amount of nonvolatile memory present in the system depends upon the system configuration. Intel- based and AMD-based system boards contain nonvolatile memory subcomponents as originally shipped from HP, assuming that no subsequent modifications have been made to the system and assuming that no applications, features, or functionality have been added to or installed on the system.

Following system shutdown and removal of all power sources from an HP Business PC system, personal data can remain on volatile system memory (DIMMs) for a finite period of time and will also remain in nonvolatile memory. Use the steps below to remove personal data from the PC, including the nonvolatile memory found in Intel-based and AMD-based system boards.

1.Follow steps (a) through (j) below to restore the nonvolatile memory that can contain personal data. Restoring or reprogramming nonvolatile memory that does not store personal data is neither necessary nor recommended.

a.Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen.

NOTE: If the system has a BIOS administrator password, enter the password at the prompt.

b.Select Main, select Restore Defaults, and then select Yes to load defaults.

c.Select the Security menu, select Restore Security Level Defaults, and then select Yes to restore security level defaults.

d.If an asset or ownership tag is set, select the Security menu and scroll down to the Utilities menu. Select System IDs, and then select Asset Tracking Number. Clear the tag, and then make the selection to return to the prior menu.

e.If a DriveLock password is set, select the Security menu, and scroll down to Hard Drive Tools under the Utilities menu. Select Hard Drive Tools, select DriveLock, then uncheck the checkbox for DriveLock password on restart. Select OK to proceed.

f.If an Automatic DriveLock password is set, select the Security menu, scroll down to Hard Drive Tools under the Utilities menu. Select Hard Drive Tools, scroll down to Automatic DriveLock, then select the desired hard drive and disable protection. At the automatic drive lock warning screen, select Yes to continue. Repeat this procedure if more than one hard drive has an Automatic DriveLock password.

g.Select the Main menu, and then select Reset BIOS Security to factory default. Click Yes at the warning message.

h.Select the Main menu, select Save Changes and Exit, select Yes to save changes and exit, and then select Shutdown.

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Contents HP x360 310 G1 PC Product notice Copyright 2014 Hewlett-Packard Development Company, L.PSafety warning notice Iv Safety warning notice Table of contents Creating HP Recovery media select models only Vii Viii Product description Wireless Category Description Audio and videoEthernet SensorOperating system Preinstalled Serviceability End user replaceable partsCategory Description SecurityExternal component identification Right sideComponent Description Left side If the computer has stopped responding and WindowsSpeakers HP Support Assistant appComponent Description Speakers Produce sound Display Changing your notebook to an entertainment stand Changing your notebook to a tabletTop TouchPadLights Component Description Caps lock lightKeys Fn keyService tag and Pcid label Service tagPcid label Illustrated parts catalog Computer major componentsComponent Spare part number 755730-001Power button board includes cable Li-ion batteryFan Wlan moduleMass storage devices Miscellaneous partsBottom cover Component Spare part number AC adapterDisplay assembly subcomponents Sequential part number listing Sequential part number listingSystem for use in models with a 2 cell battery Operating system for use in models with a 3 cell battery Service considerations Tools requiredPlastic parts Cables and connectors Drive handlingGrounding guidelines Electrostatic discharge damageTypical electrostatic voltage levels EventPackaging and transporting guidelines Equipment guidelines Material Use Voltage protection levelComponent replacement procedures Bottom cover Description Spare part number Bottom cover for usePage Page USB/audio board Wlan module Description Spare part numberPage Solid-state drive M.2 Page Hard drive Page Page RTC battery Page Update Bios before adding memory modules Memory modulePage Power button board Page Fan Description Spare part number Fan 755729-001Heat sink Page Page Battery Speakers TouchPad button board Page Display assembly Page Page Page Page Power connector cable System board Page Page Keyboard Page Using Setup Utility Bios Starting Setup Utility BiosUpdating the Bios Determining the Bios versionDownloading a Bios update Synchronizing a tablet and keyboard select models only Using HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics Uefi to a USB deviceDiagnostic section, click HP Uefi Support Environment Backing up, restoring, and recovering Creating recovery media and backupsCreating HP Recovery media select models only Using Windows tools Restore and recoveryRecovering using HP Recovery Manager What you need to know before you get startedUsing the HP Recovery partition select models only Changing the computer boot order Specifications Computer specificationsHard drive specifications Operating temperatureInterface type Logical blocksStatement of memory volatility Select Hard Drive Tools See Using HP Sure Start Select models Only Nonvolatile memory usageDrivers Downloads,Questions and answers Using HP Sure Start select models only How can the Custom Secure Boot Keys be reset?Power cord set requirements Requirements for all countriesRequirements for specific countries and regions Country/region Accredited agency Applicable note numberRequirements for specific countries and regions Recycling Bios IndexJacks SIM
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