HP 11-n001xx x360, 11t-n000 x360 manual Using the HP Recovery partition select models only

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To use the Factory Reset option (select models only), you must use HP Recovery media. If you have not already created recovery media, see Creating HP Recovery media (select models only) on page 69.

If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.

IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you want to retain.

Using HP Recovery media, you can choose from one of the following recovery options:

NOTE: Only the options available for your computer display when you start the recovery process.

System Recovery—Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory.

Minimized Image Recovery (select models only)—Reinstalls the operating system and all hardware- related drivers and software, but not other software applications.

Factory Reset—Restores the computer to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory.

The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery (select models only).

Using the HP Recovery partition (select models only)

The HP Recovery partition allows you to perform a system recovery or minimized image recovery (select models only) without the need for recovery discs or a recovery USB flash drive. This type of recovery can be used only if the hard drive is still working.

To start HP Recovery Manager from the HP Recovery partition:

IMPORTANT: For tablets with a detachable keyboard, connect the keyboard to the keyboard dock before beginning these steps (select models only).

1.From the Start screen, type recovery, select Recovery Manager, and then select HP Recovery Environment.

- or-

Press f11 while the computer boots, or press and hold f11 as you press the power button.

2.Select Troubleshoot from the boot options menu.

3.Select Recovery Manager, and then follow the on-screen instructions.

Using HP Recovery media to recover

You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

72 Chapter 8 Backing up, restoring, and recovering

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Contents HP x360 310 G1 PC Product notice Copyright 2014 Hewlett-Packard Development Company, L.PSafety warning notice Iv Safety warning notice Table of contents Creating HP Recovery media select models only Vii Viii Product description Wireless Category Description Audio and videoEthernet SensorOperating system Preinstalled Serviceability End user replaceable partsCategory Description SecurityComponent Description External component identificationRight side Left side If the computer has stopped responding and WindowsComponent Description Speakers Produce sound SpeakersHP Support Assistant app Display Changing your notebook to an entertainment stand Changing your notebook to a tabletTop TouchPadLights Component Description Caps lock lightKeys Fn keyService tag and Pcid label Service tagPcid label Illustrated parts catalog Computer major componentsComponent Spare part number 755730-001Power button board includes cable Li-ion batteryFan Wlan moduleMass storage devices Miscellaneous partsBottom cover Component Spare part number AC adapterDisplay assembly subcomponents Sequential part number listing Sequential part number listingSystem for use in models with a 2 cell battery Operating system for use in models with a 3 cell battery Plastic parts Service considerationsTools required Cables and connectors Drive handlingGrounding guidelines Electrostatic discharge damageTypical electrostatic voltage levels EventPackaging and transporting guidelines Equipment guidelines Material Use Voltage protection levelComponent replacement procedures Bottom cover Description Spare part number Bottom cover for usePage Page USB/audio board Wlan module Description Spare part numberPage Solid-state drive M.2 Page Hard drive Page Page RTC battery Page Update Bios before adding memory modules Memory modulePage Power button board Page Fan Description Spare part number Fan 755729-001Heat sink Page Page Battery Speakers TouchPad button board Page Display assembly Page Page Page Page Power connector cable System board Page Page Keyboard Page Using Setup Utility Bios Starting Setup Utility BiosUpdating the Bios Determining the Bios versionDownloading a Bios update Synchronizing a tablet and keyboard select models only Using HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics Uefi to a USB deviceDiagnostic section, click HP Uefi Support Environment Creating HP Recovery media select models only Backing up, restoring, and recoveringCreating recovery media and backups Using Windows tools Restore and recoveryRecovering using HP Recovery Manager What you need to know before you get startedUsing the HP Recovery partition select models only Changing the computer boot order Specifications Computer specificationsHard drive specifications Operating temperatureInterface type Logical blocksStatement of memory volatility Select Hard Drive Tools See Using HP Sure Start Select models Only Nonvolatile memory usageDrivers Downloads,Questions and answers Using HP Sure Start select models only How can the Custom Secure Boot Keys be reset?Power cord set requirements Requirements for all countriesRequirements for specific countries and regions Country/region Accredited agency Applicable note numberRequirements for specific countries and regions Recycling Bios IndexJacks SIM
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