HP 11-n040ca x360, 11t-n000 x360, 11-n038ca x360 manual Using HP PC Hardware Diagnostics Uefi

Page 75

7 Using HP PC Hardware Diagnostics (UEFI)

HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

To start HP PC Hardware Diagnostics (UEFI):

1.Start Setup Utility:

● Computers or tablets with keyboards:

▲ Turn on or restart the computer, quickly press esc.

2.Press or tap f2.

The BIOS searches 3 places for the diagnostic tools, in the following order:

a.Connected USB drive

NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 67.

b.Hard drive

c.BIOS

3.When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostic test, press or tap esc.

NOTE: To start the Setup Utility, your computer must be in notebook mode and you must use the keyboard attached to your notebook. The on-screen keyboard which displays in tablet mode cannot access the Setup Utility.

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. There are two options to download HP PC Hardware Diagnostics to a USB device:

Option 1: HP PC Diagnostics homepage— Provides access to the latest UEFI version

1.Go to http://hp.com/go/techcenter/pcdiags.

2.Click the UEFI Download link, and then select Run.

Option 2: Support and Drivers pages—Provide downloads for a specific product for earlier and later versions

1.Go to http://www.hp.com.

2.Point to Support, located at the top of the page, and then click Download Drivers.

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 67

Image 75

Contents HP x360 310 G1 PC Copyright 2014 Hewlett-Packard Development Company, L.P Product noticeSafety warning notice Iv Safety warning notice Table of contents Creating HP Recovery media select models only Vii Viii Product description Sensor WirelessCategory Description Audio and video EthernetSecurity Operating system PreinstalledServiceability End user replaceable parts Category DescriptionExternal component identification Right sideComponent Description If the computer has stopped responding and Windows Left sideSpeakers HP Support Assistant appComponent Description Speakers Produce sound Display Changing your notebook to a tablet Changing your notebook to an entertainment standTouchPad TopComponent Description Caps lock light LightsFn key KeysService tag Service tag and Pcid labelPcid label Computer major components Illustrated parts catalog755730-001 Component Spare part numberWlan module Power button board includes cableLi-ion battery FanComponent Spare part number AC adapter Mass storage devicesMiscellaneous parts Bottom coverDisplay assembly subcomponents Sequential part number listing Sequential part number listingSystem for use in models with a 2 cell battery Operating system for use in models with a 3 cell battery Service considerations Tools requiredPlastic parts Drive handling Cables and connectorsEvent Grounding guidelinesElectrostatic discharge damage Typical electrostatic voltage levelsPackaging and transporting guidelines Material Use Voltage protection level Equipment guidelinesComponent replacement procedures Description Spare part number Bottom cover for use Bottom coverPage Page USB/audio board Description Spare part number Wlan modulePage Solid-state drive M.2 Page Hard drive Page Page RTC battery Page Memory module Update Bios before adding memory modulesPage Power button board Page Description Spare part number Fan 755729-001 FanHeat sink Page Page Battery Speakers TouchPad button board Page Display assembly Page Page Page Page Power connector cable System board Page Page Keyboard Page Determining the Bios version Using Setup Utility BiosStarting Setup Utility Bios Updating the BiosDownloading a Bios update Synchronizing a tablet and keyboard select models only Downloading HP PC Hardware Diagnostics Uefi to a USB device Using HP PC Hardware Diagnostics UefiDiagnostic section, click HP Uefi Support Environment Backing up, restoring, and recovering Creating recovery media and backupsCreating HP Recovery media select models only Restore and recovery Using Windows toolsWhat you need to know before you get started Recovering using HP Recovery ManagerUsing the HP Recovery partition select models only Changing the computer boot order Computer specifications SpecificationsLogical blocks Hard drive specificationsOperating temperature Interface typeStatement of memory volatility Select Hard Drive Tools Nonvolatile memory usage See Using HP Sure Start Select models OnlyDownloads, DriversQuestions and answers How can the Custom Secure Boot Keys be reset? Using HP Sure Start select models onlyCountry/region Accredited agency Applicable note number Power cord set requirementsRequirements for all countries Requirements for specific countries and regionsRequirements for specific countries and regions Recycling Index BiosJacks SIM

Related manuals

Manual 8 pages 26.72 Kb

Manual 65 pages 56.73 Kb