HP 11-n030ca x360, 11t-n000 x360, 11-n038ca x360, 11-n041ca x360 manual Questions and answers

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Questions and answers

1.How can the BIOS settings be restored (returned to factory settings)?

IMPORTANT: Restore defaults does not securely erase any data on your hard drive. See question and answer 6 for steps to securely erase data.

Restore defaults does not reset the Custom Secure Boot keys. See question and answer 7 for information about resetting the keys.

a.Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen.

b.Select Main, and then select Restore defaults.

c.Follow the on-screen instructions.

d.Select Main, select Save Changes and Exit, and then follow the on-screen instructions.

2.What is a UEFI BIOS, and how is it different from a legacy BIOS?

The Unified Extensible Firmware Interface (UEFI) BIOS is an industry-standard software interface between the platform firmware and an operating system (OS). It is a replacement for the older BIOS architecture, but supports much of the legacy BIOS functionality.

Like the legacy BIOS, the UEFI BIOS provides an interface to display the system information and configuration settings and to change the configuration of your computer before an OS is loaded. BIOS provides a secure run-time environment that supports a Graphic User Interface (GUI). In this environment, you can use either a pointing device (Touchscreen, TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make menu and configuration selections. The UEFI BIOS also contains basic system diagnostics.

The UEFI BIOS provides functionality beyond that of the legacy BIOS. In addition, the UEFI BIOS works to initialize the computer’s hardware before loading and executing the OS; the run-time environment allows the loading and execution of software programs from storage devices to provide more functionality, such as advanced hardware diagnostics (with the ability to display more detailed system information) and advanced firmware management and recovery software.

HP has provided options in Computer Setup (BIOS) to allow you to run in legacy BIOS, if required by the operating system. Examples of this requirement would be if you upgrade or downgrade the OS.

3.Where does the UEFI BIOS reside?

The UEFI BIOS resides on a flash memory chip. A utility is required to write to the chip.

4.What kind of configuration data is stored on the DIMM Serial Presence Detect (SPD) memory module? How would this data be written?

The DIMM SPD memory contains information about the memory module, such as size, serial number, data width, speed/timing, voltage, and thermal information. This information is written by the module manufacturer and stored on an EEPROM. This EEPROM cannot be written to when the memory module is installed in a PC. Third-party tools do exist that can write to the EEPROM when the memory module is not installed in a PC. Various third-party tools are available to read SPD memory.

5.What is meant by “Restore the nonvolatile memory found in Intel-based system boards”?

This message relates to clearing the Real Time Clock (RTC) CMOS memory that contains PC configuration data.

6.How can the BIOS security be reset to factory defaults and data erased?

80 Chapter 10 Statement of memory volatility

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Contents HP x360 310 G1 PC Product notice Copyright 2014 Hewlett-Packard Development Company, L.PSafety warning notice Iv Safety warning notice Table of contents Creating HP Recovery media select models only Vii Viii Product description Wireless Category Description Audio and videoEthernet SensorOperating system Preinstalled Serviceability End user replaceable partsCategory Description SecurityRight side External component identificationComponent Description Left side If the computer has stopped responding and WindowsHP Support Assistant app SpeakersComponent Description Speakers Produce sound Display Changing your notebook to an entertainment stand Changing your notebook to a tabletTop TouchPadLights Component Description Caps lock lightKeys Fn keyService tag and Pcid label Service tagPcid label Illustrated parts catalog Computer major componentsComponent Spare part number 755730-001Power button board includes cable Li-ion batteryFan Wlan moduleMass storage devices Miscellaneous partsBottom cover Component Spare part number AC adapterDisplay assembly subcomponents Sequential part number listing Sequential part number listingSystem for use in models with a 2 cell battery Operating system for use in models with a 3 cell battery Tools required Service considerationsPlastic parts Cables and connectors Drive handlingGrounding guidelines Electrostatic discharge damageTypical electrostatic voltage levels EventPackaging and transporting guidelines Equipment guidelines Material Use Voltage protection levelComponent replacement procedures Bottom cover Description Spare part number Bottom cover for usePage Page USB/audio board Wlan module Description Spare part numberPage Solid-state drive M.2 Page Hard drive Page Page RTC battery Page Update Bios before adding memory modules Memory modulePage Power button board Page Fan Description Spare part number Fan 755729-001Heat sink Page Page Battery Speakers TouchPad button board Page Display assembly Page Page Page Page Power connector cable System board Page Page Keyboard Page Using Setup Utility Bios Starting Setup Utility BiosUpdating the Bios Determining the Bios versionDownloading a Bios update Synchronizing a tablet and keyboard select models only Using HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics Uefi to a USB deviceDiagnostic section, click HP Uefi Support Environment Creating recovery media and backups Backing up, restoring, and recoveringCreating HP Recovery media select models only Using Windows tools Restore and recoveryRecovering using HP Recovery Manager What you need to know before you get startedUsing the HP Recovery partition select models only Changing the computer boot order Specifications Computer specificationsHard drive specifications Operating temperatureInterface type Logical blocksStatement of memory volatility Select Hard Drive Tools See Using HP Sure Start Select models Only Nonvolatile memory usageDrivers Downloads,Questions and answers Using HP Sure Start select models only How can the Custom Secure Boot Keys be reset?Power cord set requirements Requirements for all countriesRequirements for specific countries and regions Country/region Accredited agency Applicable note numberRequirements for specific countries and regions Recycling Bios IndexJacks SIM
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