Chapter 9 Troubleshooting
Time out error occurs when entering a URL or IP Address
sVerify all the computers are working properly.
sEnsure the IP settings are correct.
sEnsure the Gateway is on and connected properly.
sVerify the Gateway’s settings are the same as the computer by clicking Status in the “Main Menu” screen.
sCheck the cable/DSL modem by attempting to connect to the Internet.
Frequently Asked Questions
This section includes a list of questions concerning the Gateway, and answers to those questions.
General
I have run out of Ethernet ports on my Gateway. How do I add more computers?
Plugging in an Ethernet hub or switch expands the number of ports on the Gateway. Run a standard Ethernet cable from the “Uplink” port of the new hub or switch to an Ethernet port on the Gateway.
Which protocols does the Gateway support?
The internal LAN connections support multiple protocols (e.g. TCP/IP, NetBEUI, IPX/SPX, and AppleTalk). The External WAN connection supports only TCP/IP.
Which connection speeds does the Gateway support?
The LAN connections on the Gateway support 10/100 Mbps. The WAN connec- tion supports 8 Mbps, because of the physical restrictions placed on broadband connections. The 802.11g wireless connection supports up to 54 Mbps connec- tion speeds (depending on signal quality, environmental factors, and physical distance).
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