HP 1805 manual Compaq Diagnostics, Computer Checkup Test, View System Information Inspect

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Maintenance & Service Guide

Presario 1800 Series

Models: 1805 and 1810

Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal & Replacement Procedures Specifications Pin Assignments Battery Pack Operations

Compaq Diagnostics

Compaq Diagnostics is installed on the hard drive of the computer. Run the Diagnostics utilities when you want to view or test system information and if you have installed or connected devices. If you run Compaq Diagnostics from a diskette, ensure that it is version 10.11 or later.

The Diagnostics menu includes the following utilities:

Computer Checkup (TEST)

View System Information (INSPECT)

Prepare Computer for a Compaq Service Call (RemotePaq)

If you have a problem you cannot solve, run the Diagnostics utilities before you call for support. Run Computer Checkup and select to save the device list to a file and to print or to save the log of errors. Run the View System Information (INSPECT) utility and select to print or to save that information. Have the files or the printed information available when you call for support.

Computer Checkup (TEST)

Computer Checkup (TEST) determines whether the various computer components and devices are recognized by the system and are functioning properly. You can display, print, or save the information generated by Computer Checkup.

Follow these steps to run Computer Checkup:

1.Plug the computer into an external power source. (A low battery condition could interrupt the program.)

2.Turn on the external devices that you want to test. Connect the printer if you want to print a log of error messages.

3.Insert the Compaq Diagnostics diskette in drive A.

4.Turn on or restart the computer. The computer starts from drive A, and the Diagnostics Welcome screen appears.

5.Press Enter to continue. The Diagnostics menu appears.

6.Select Computer Checkup from the Diagnostics menu. A Test Option menu appears.

7.Select View the Device List from the Test Option menu. A list of the installed Compaq devices appears.

8.If the list of installed devices is correct, select OK. The Test Option menu appears.

NOTE: If the list is incorrect, ensure that any new devices are installed properly.

9.Select one of the following from the Test Option menu:

Quick Check Diagnostics. Runs a quick, general test on each device with a minimal number of prompts. If errors occur, they display when the testing is complete. You cannot print or save the error messages.

Automatic Diagnostics. Runs unattended, maximum testing of each device with minimal prompts. You can choose how many times to run the tests, to stop on errors, or to print or save a log of errors.

Prompted Diagnostics. Allows maximum control over testing the devices. You can choose attended or unattended testing, decide to stop on errors, or choose to print or save a log of errors.

10.Follow the instructions on the screen as the devices are tested. When testing is complete, the Test Option menu appears.

11.Exit the Test Option menu.

12.Exit the Diagnostics menu.

View System Information (INSPECT)

The View System Information (INSPECT) utility provides information about the computer and installed or connected devices. You can display, print, or save the information.

Follow these steps to run View System Information (INSPECT) from the Compaq Diagnostics diskette:

1.Turn on the external devices that you want to test. Connect the printer if you want to print the information.

2.Insert the Compaq Diagnostics diskette in drive A.

3.Turn on or restart the computer. The computer starts from drive A, and the Diagnostics Welcome screen appears.

4.Press Enter to continue. The Diagnostics menu appears.

5.Select View System Information (INSPECT) from the Diagnostics menu.

6.Select the item you want to view from the following list:

System

Memory

ROM

Audio

Keyboard

Operating system

System ports

System files

System storage

Windows files

Graphics

 

7.Follow the instructions on the screen to cycle through the screens, to return to the list and choose another item, or to print the information.

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Contents Maintenance & Service Guide Maintenance & Service Guide Symbols PrefaceProduct Description Port ReplicatorTroubleshooting Follow the Preliminary Steps Run the Power-OnSelf-Test PostIllustrated Parts Catalog Removal and Replacement Procedures Serial Number LocationSpecifications Connector Pin Assignments Battery Pack Operating Time Compaq Presario 1800 Series Portable Computer Models Models and FeaturesModel Controls and Lights Front of UnitLeft Side Components Port ReplicatorRight Side Components Bottom of Unit Rear Connectors Port Replicator Power Management for Windows Preliminary Steps Run Computer CheckupPower-On Self Test Post Running PostClearing the Power-on Password Computer Checkup Test Compaq DiagnosticsView System Information Inspect Contacting Compaq Support Shipping PreparationDiagnostic Error Codes ProceduresTroubleshooting Without Diagnostics Before Replacing PartsSolving Minor Problems Solving Printer Problems Solving PC Card ProblemsSolving Power Problems Solving Touch Pad/Pointing Device ProblemsSystem Unit United States 330981-001Boards Modem, 56.0 Kbps Data/Fax w/oDescription Mass Storage Devices Miscellaneous Cables Kit Miscellaneous Cables Kit Spare Part NumberDescription Modem Cables Spare Part NumberMiscellaneous Hardware and Plastics Kit Miscellaneous Hardware and Plastics Kit Spare Part NumberMiscellaneous Parts Quick Reference Guide Description Spare Part Number Quick Restore CDDocumentation and Software QuickFind Part Number Suffix MonthElectrostatic Discharge Generating StaticService Considerations Select the desired illustration Cables and ConnectorsCables Plastic PartsZIF Connectors Maintenance & Service Guide Ribbon cable position for the CD drive Ribbon cable position for the diskette drive Back to Cables and Connectors Preparing the Computer for Disassembly Preparing the Computer for DisassemblyPrepare the computer for disassembly Removing the KeyboardRemoving the Heatspreader Removing the Modem Return to Removal Replacement Procedures Removing the Processor Replace the processor bracket Removing the Status Panel Removing the Interface Board with Header Audio BoardNext Step When replacing interface board, ensure both Interface Board Components Removing the 3.2-GB, 4.0-GB, or 6.4-GB Hard Drive Maintenance & Service Guide Bracket, reverse the previous procedures Removing the Battery Charger Board Removing the CD or DVD Drive Disconnect the CD or DVD drive cable from the system board Removing the Display Panel Assembly Removing the Upper CPU Cover Removing the Speaker Assembly Removing the Diskette Drive Maintenance & Service Guide Return to Removal Replacement Procedures Removing the Fan Assembly Removing the Audio Board To replace the audio board, reverse the previous procedures Removing the System Board Remove five standoffs from the system board Remove three screws from the system board Return to Removal & Replacement Procedures Removing the Memory Module Return to Removal Replacement Procedures
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