HP Ultra320 A7173A No Target Devices are Displayed in the ioscan Output, Confirm Scsi Parameters

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5.If the A7173A adapter firmware is not current, install the latest firmware, see “Using mptutil to Verify or Update A7173A Adapter Firmware” (page 46).

a.Use the mptutil <dev_file> command to display information about the controller.

b.Examine the “Chip Information” section of the mptutil output to determine if the driver state is “operational.”

6.If the driver state is still not operational, or if the firmware did not require an update, then the card may be faulty. Contact your HP support representative.

No Target Devices are Displayed in the ioscan Output

If the A7173A adapter is claimed, but no target devices are displayed in the ioscan output, check the system log (syslog) for error messages from the mpt driver. The error messages may provide some clues about the source of the problem. For information on how to view the system log, see the syslogd(1M) manpage.

Confirm SCSI Parameters

You can ensure compatibility between the SCSI controller and SCSI devices using the commands available for setting and displaying the appropriate SCSI bus parameters, including the SCSI IDs.

There are separate procedures for setting and confirming the SCSI parameters offline and online. See Chapter 3: “Configuring the A7173A Adapter” (page 23), for details.

Domain Validation

Domain Validation automatically detects, and if necessary, compensates for hardware that is not performing at the optimal level. It does this by reducing the data transfer rate and bus width. This maintains data integrity, even if data transfers cannot occur at the maximum data transfer rate supported by the adapter. If Domain Validation reduces the transfer rate and the bus width, a message is generated to alert you to the problem.

Domain Validation is automatically enabled for all SCSI devices on the bus, as long as the adapter’s maximum data transfer rate is set to 160 MB/s or higher. See “About the Maximum Data Transfer Rate” (page 24), for more information on setting the adapter’s transfer rate.

Domain Validation runs each time the initiator and target devices negotiate the transfer rate and bus width. Events that can cause Domain Validation to run are:

A protocol violation or some other exception condition that occurs on the SCSI bus

A SCSI device that is powered on, and then I/O occurs to that device

Table 5-1shows the types of problems that Domain Validation can detect:

Table 5-1 Problems Detected By Domain Validation

Problem

Possible Cause

Incorrect SCSI bus termination

A missing or bad terminator, or an incorrect auto termination setting.

Incorrect hardware configuration

 

Cables with the wrong impedance

An incorrect cable type.

Major cable errors

A broken wire within a cable, or a bad connector.

SCSI device spacing problems

 

Path width errors

For example Narrow cable used with a Wide SCSI device.

Damaged or marginal transceivers

 

No Target Devices are Displayed in the ioscan Output

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Contents HP-UX 11i v1, 11i v2, and 11i Copyright 2007 Hewlett-Packard Development Company, L.P Table of Contents Scsi Sense Codes Glossary Index Page Intended Audience About This DocumentHP-UX Release Name and Release Identifier Publishing HistoryNew and Changed Documentation in This Edition What’s in This DocumentTypographical Conventions Document OrganizationVia email netinfofeedback@cup.hp.com HP Welcomes Your CommentsPage About the A7173A Adapter HP A7173A Adapter OverviewPage Installation Overview Installing the A7173A AdapterFiles Contained in the scsiU320-00 Bundle Installing A7173A Adapter SoftwareLocating A7173A Adapter Software Extensible Firmware Interface EFI on HP Integrity Systems System FirmwareProcessor Dependent Code PDC on HP 9000 Systems Online Installation Installing A7173A Adapter HardwareOffline Installation Important Rules For Connecting Scsi Devices Connecting Scsi Peripheral DevicesIdentifying Compatible Scsi Cables Connecting Internal DevicesConnecting External Devices # mptutil /dev/mpt8 Confirming the A7173A Adapter Firmware Version# ioscan -fnkd mpt PCI-X Dual Channel ULTRA320 Scsi Adapter Verifying the InstallationAdding Multi-Initiator Support # mptconfig /dev/mpt8Page Setting the Scsi Parameters Configuring the A7173A AdapterSetting Scsi IDs Online Setting Scsi IDs OfflineAbout Scsi IDs About the Maximum Data Transfer RateAbout Bus Width Setting the Maximum Data Transfer Rate OfflineSetting the Maximum Data Transfer Rate Online About Auto-Termination Setting the Bus Width OfflineSetting the Bus Width Online Scsi ID Settings Configuration WorksheetUsing the BCH Menus on HP 9000 Systems Setting and Confirming Scsi Parameters OfflineConfirming the PDC Version Example 3-1 The BCH Main MenuDetermining Path, Bus, and Slot Information Example 3-2 I/O Interface Information Setting and Confirming the Data Transfer RateExample 3-4 Typical scsi rate Command Output Example 3-3 Typical BCH scsi Command Help ScreenStarting the pscsi Utility Using the EFI Utility on HP Integrity SystemsDownloading the EFI Driver, EFI Utility, and Firmware Configuring the Scsi Ultra320 Interface Scsi ExampleExample 3-6 Typical Adapter Properties Screen Configuring Scsi DevicesExample 3-7 Typical Device Properties Screen Downloading and Installing a Firmware ImageExample 3-9 Selecting a Firmware Image to Download Example Selecting a Controller for Firmware UpdateUpdating the EFI Driver Advanced Operations Display Vital Product Data VPD Setting and Confirming Scsi Parameters OnlineExiting the EFI Utility Example 3-10 Typical Vital Product Data Screen# mptconfig Using mptconfig for Online Configuration# mptconfig /dev/mpt14 Example 3-11 Typical ioscan -kfn Command Output# mptconfig -i 5 /dev/mpt14 Setting the Scsi ID Online# mptconfig -d /dev/mpt14 Using Common mptconfig Command Line OptionsConfiguring LUN Setting Scsi Parameters to Default ValuesUsing the A7173A Adapter as a Boot Device OfflineOnline Replacement of the A7173A Adapter HP A7173A Administration and ManagementPerformance Tuning Using mptutil to Verify or Update A7173A Adapter Firmware Verify or Update A7173A Adapter Firmware On HP 9000 SystemsExample 4-1 Typical ioscan -fnkd Command Output # mptutil /dev/mpt14 Example 4-2 Typical mptutil devicefile Command Output# mptutil -d /tmp/fw1.03.35.69IO /dev/mpt14 Example 4-3 Using mptutil to Update the Scsi Firmware OnlinePage General Troubleshooting Procedure TroubleshootingA7173A Adapter Is Claimed, But There Is No IO Creating Missing Device FilesNo Target Devices are Displayed in the ioscan Output Problems Detected By Domain ValidationConfirm Scsi Parameters Domain ValidationDomain Validation Fallback Levels Example 5-2 Typical Domain Validation syslog EntryUsing the mptutil Command # mptutil Example 5-3 Typical ioscan -fnkd mpt Command OutputChannel # mptutil -c /dev/mpt14 Example 5-5 Updating A7173A Firmware Online # mptutil -t tgtreset 1 /dev/mpt14# mptutil -u /tmp/fw1.03.35.69IO /dev/mpt14 # mptutil -t busreset /dev/mpt14Device Statistics and Trace Information HP Event Monitoring Services EMS Using Support Tools Manager STMPort Information # mptutil -R /dev/mpt14PCI Error Recovery HP Offline Diagnostics Environment ODEUname -r Contacting Your Hewlett-Packard RepresentativePage Table A-1 Scsi Status Codes complete list Example A-1 Typical Scsi Error MessageScsi Sense Codes Table A-2 Scsi Sense Keys complete list Logical unit not ready, cause not reportable Logical unit not supported Medium format corrupted Erase failure Table B-1 A7173A Adapter Features and Specifications SpecificationsHP part number for easy identification when ioscan is used Regulatory Statements Regulatory InformationFCC Statement For U.S.A. Only IEC Statement WorldwideVcci Statement Japan Spécification ATI Classe a FranceFigure C-1 A7173A Adapter Declaration of Conformity Declaration of ConformityPage Bit GlossaryEeprom Nvram Vcci Wide Scsi Page Determining adapter’s path IndexIndex Page J6373-90030

Ultra320 A7173A specifications

The HP Ultra320 A7173A is a high-performance Storage Area Network (SAN) component, widely recognized for its reliability and efficiency in data storage solutions. Designed to support the demands of enterprise-level applications, this SCSI (Small Computer System Interface) controller excels in providing fast and reliable data transfer, making it a preferred choice for businesses that require robust storage solutions.

One of the standout features of the A7173A is its ultra-fast data transfer rate. It is capable of achieving speeds of up to 320 MB/s, which is made possible through the Ultra320 SCSI technology. This speed enhancement is crucial for applications requiring quick access to large volumes of data, thus improving overall system performance. The controller maintains compatibility with previous SCSI standards, allowing for interoperability in diverse environments and ensuring that organizations can leverage their existing infrastructure.

The A7173A is built on advanced technologies that enhance its performance and reliability. These include intelligent data buffering and error correction mechanisms, which minimize the likelihood of data loss and improve the integrity of information during transfers. Additionally, the controller features multiple device connections, accommodating up to 15 devices on a single chain. This scalability offers flexibility in expanding storage solutions based on organizational needs.

Another significant characteristic of the HP Ultra320 A7173A is its support for a wide range of operating systems. The controller is versatile, allowing it to integrate seamlessly with numerous enterprise platforms. This broad compatibility ensures that IT departments can deploy the A7173A within their existing environments without major adjustments or additional costs.

Moreover, the A7173A comes with comprehensive management features, enabling administrators to monitor and optimize storage performance effectively. These features help in anticipating issues before they escalate, thereby minimizing downtime and facilitating smoother operations.

In essence, the HP Ultra320 A7173A is a comprehensive SAN solution that offers exceptional speed, reliability, and scalability. Its advanced technologies and versatile compatibility make it an ideal component for organizations looking to optimize their data storage infrastructure while ensuring robust performance across diverse applications. Investing in the A7173A can lead to marked improvements in data management, ultimately contributing to business efficiency and continuity.