HP Ultra320 A7173A manual HP Offline Diagnostics Environment ODE, PCI Error Recovery

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A hardware event monitor monitors the hardware for unusual behavior (known as an event) and sends a message to EMS, which notifies the system administrator and provides suggestions for correcting the problem.

There is a disk monitor that will monitor all disks attached to the A7173A adapter.

For more information about EMS and other online diagnostic tools, see the documents at: http://docs.hp.com/en/diag.html#2%20Online%20Diagnostics

HP Offline Diagnostics Environment (ODE)

The A7173A adapter supports HP’s Offline Diagnostics Environment (ODE). ODE is an offline support tools platform for troubleshooting systems that are running without an operating system or systems that cannot be tested using online tools. The offline environment is also useful for testing that needs to be done before a system is booted.

ODE provides a user-friendly interface for diagnostics and utilities that have been developed to run in this environment.

The Offline Diagnostics Environment has a distributed architecture consisting of several modules. Each module has a specific function and uses well defined protocols to communicate with the other modules.

You can use ODE with either a command line interface, or a menu-driven interface. The command line interface enables you to select specific tests and utilities to perform on a specific hardware module. The menu-driven interface enables you to specify the hardware module to be tested, then automatically selects and performs the necessary tests.

The Offline Diagnostic Environment consists of:

A Test Controller, which acts as the user interface and launches the execution of the Test Modules.

Test Modules, which consist of diagnostic or utility programs designed to execute within ODE. These modules exercise or diagnose user specified hardware units.

A System Library (SysLib), which consists of a set of common routines for use by both the Test Controller and the Test Modules. These routines perform I/O, string parsing, and system control.

For more information about ODE, see the documents at:

http://docs.hp.com/en/diag.html#3%20Offline%20Diagnostics

PCI Error Recovery

The PCI Error Recovery feature provides the ability to detect, isolate, and automatically recover from a PCI error, avoiding a system crash. PCI Error Recovery is included with the HP-UX 11i v3 operating system, and it is enabled by default.

NOTE: PCI Error Recovery is not supported on all platforms. To determine if PCI Error Recovery is supported on your system, see the PCI Error Recovery Support Matrix:

http://www.docs.hp.com/en/ha.html#PCI%20Error%20Recovery

With the PCI Error Recovery feature enabled, if an error occurs on a PCI bus containing an I/O card that supports PCI Error Recovery the following events occur:

The PCI bus is quarantined to isolate the system from further I/O and prevent the error from damaging the system.

The PCI Error Recovery feature will attempt to recover from the error and reinitialize the bus so I/O can resume.

If the PCI Error Recovery feature is disabled and an error occurs on a PCI bus, a Machine Check Abort (MCA) or a High Priority Machine Check (HPMC) will occur, and the system will crash.

62 Troubleshooting

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Contents HP-UX 11i v1, 11i v2, and 11i Copyright 2007 Hewlett-Packard Development Company, L.P Table of Contents Scsi Sense Codes Glossary Index Page HP-UX Release Name and Release Identifier About This DocumentIntended Audience Publishing HistoryTypographical Conventions What’s in This DocumentNew and Changed Documentation in This Edition Document OrganizationHP Welcomes Your Comments Via email netinfofeedback@cup.hp.comPage HP A7173A Adapter Overview About the A7173A AdapterPage Installing the A7173A Adapter Installation OverviewFiles Contained in the scsiU320-00 Bundle Installing A7173A Adapter SoftwareLocating A7173A Adapter Software Extensible Firmware Interface EFI on HP Integrity Systems System FirmwareProcessor Dependent Code PDC on HP 9000 Systems Online Installation Installing A7173A Adapter HardwareOffline Installation Connecting Scsi Peripheral Devices Important Rules For Connecting Scsi DevicesIdentifying Compatible Scsi Cables Connecting Internal DevicesConnecting External Devices # mptutil /dev/mpt8 Confirming the A7173A Adapter Firmware Version# ioscan -fnkd mpt Verifying the Installation PCI-X Dual Channel ULTRA320 Scsi Adapter# mptconfig /dev/mpt8 Adding Multi-Initiator SupportPage Configuring the A7173A Adapter Setting the Scsi ParametersAbout Scsi IDs Setting Scsi IDs OfflineSetting Scsi IDs Online About the Maximum Data Transfer RateAbout Bus Width Setting the Maximum Data Transfer Rate OfflineSetting the Maximum Data Transfer Rate Online About Auto-Termination Setting the Bus Width OfflineSetting the Bus Width Online Configuration Worksheet Scsi ID SettingsConfirming the PDC Version Setting and Confirming Scsi Parameters OfflineUsing the BCH Menus on HP 9000 Systems Example 3-1 The BCH Main MenuDetermining Path, Bus, and Slot Information Setting and Confirming the Data Transfer Rate Example 3-2 I/O Interface InformationExample 3-3 Typical BCH scsi Command Help Screen Example 3-4 Typical scsi rate Command OutputStarting the pscsi Utility Using the EFI Utility on HP Integrity SystemsDownloading the EFI Driver, EFI Utility, and Firmware Configuring the Scsi Ultra320 Interface Example ScsiConfiguring Scsi Devices Example 3-6 Typical Adapter Properties ScreenDownloading and Installing a Firmware Image Example 3-7 Typical Device Properties ScreenExample Selecting a Controller for Firmware Update Example 3-9 Selecting a Firmware Image to DownloadUpdating the EFI Driver Exiting the EFI Utility Setting and Confirming Scsi Parameters OnlineAdvanced Operations Display Vital Product Data VPD Example 3-10 Typical Vital Product Data ScreenUsing mptconfig for Online Configuration # mptconfigExample 3-11 Typical ioscan -kfn Command Output # mptconfig /dev/mpt14Setting the Scsi ID Online # mptconfig -i 5 /dev/mpt14Using Common mptconfig Command Line Options # mptconfig -d /dev/mpt14Using the A7173A Adapter as a Boot Device Setting Scsi Parameters to Default ValuesConfiguring LUN OfflineOnline Replacement of the A7173A Adapter HP A7173A Administration and ManagementPerformance Tuning Verify or Update A7173A Adapter Firmware On HP 9000 Systems Using mptutil to Verify or Update A7173A Adapter FirmwareExample 4-1 Typical ioscan -fnkd Command Output Example 4-2 Typical mptutil devicefile Command Output # mptutil /dev/mpt14Example 4-3 Using mptutil to Update the Scsi Firmware Online # mptutil -d /tmp/fw1.03.35.69IO /dev/mpt14Page Troubleshooting General Troubleshooting ProcedureCreating Missing Device Files A7173A Adapter Is Claimed, But There Is No IOConfirm Scsi Parameters Problems Detected By Domain ValidationNo Target Devices are Displayed in the ioscan Output Domain ValidationExample 5-2 Typical Domain Validation syslog Entry Domain Validation Fallback LevelsUsing the mptutil Command Example 5-3 Typical ioscan -fnkd mpt Command Output # mptutilChannel # mptutil -c /dev/mpt14 # mptutil -t tgtreset 1 /dev/mpt14 Example 5-5 Updating A7173A Firmware Online# mptutil -u /tmp/fw1.03.35.69IO /dev/mpt14 # mptutil -t busreset /dev/mpt14Device Statistics and Trace Information Port Information Using Support Tools Manager STMHP Event Monitoring Services EMS # mptutil -R /dev/mpt14HP Offline Diagnostics Environment ODE PCI Error RecoveryContacting Your Hewlett-Packard Representative Uname -rPage Table A-1 Scsi Status Codes complete list Example A-1 Typical Scsi Error MessageScsi Sense Codes Table A-2 Scsi Sense Keys complete list Logical unit not ready, cause not reportable Logical unit not supported Medium format corrupted Erase failure Specifications Table B-1 A7173A Adapter Features and SpecificationsHP part number for easy identification when ioscan is used FCC Statement For U.S.A. Only Regulatory InformationRegulatory Statements IEC Statement WorldwideSpécification ATI Classe a France Vcci Statement JapanDeclaration of Conformity Figure C-1 A7173A Adapter Declaration of ConformityPage Glossary BitEeprom Nvram Vcci Wide Scsi Page Index Determining adapter’s pathIndex Page J6373-90030

Ultra320 A7173A specifications

The HP Ultra320 A7173A is a high-performance Storage Area Network (SAN) component, widely recognized for its reliability and efficiency in data storage solutions. Designed to support the demands of enterprise-level applications, this SCSI (Small Computer System Interface) controller excels in providing fast and reliable data transfer, making it a preferred choice for businesses that require robust storage solutions.

One of the standout features of the A7173A is its ultra-fast data transfer rate. It is capable of achieving speeds of up to 320 MB/s, which is made possible through the Ultra320 SCSI technology. This speed enhancement is crucial for applications requiring quick access to large volumes of data, thus improving overall system performance. The controller maintains compatibility with previous SCSI standards, allowing for interoperability in diverse environments and ensuring that organizations can leverage their existing infrastructure.

The A7173A is built on advanced technologies that enhance its performance and reliability. These include intelligent data buffering and error correction mechanisms, which minimize the likelihood of data loss and improve the integrity of information during transfers. Additionally, the controller features multiple device connections, accommodating up to 15 devices on a single chain. This scalability offers flexibility in expanding storage solutions based on organizational needs.

Another significant characteristic of the HP Ultra320 A7173A is its support for a wide range of operating systems. The controller is versatile, allowing it to integrate seamlessly with numerous enterprise platforms. This broad compatibility ensures that IT departments can deploy the A7173A within their existing environments without major adjustments or additional costs.

Moreover, the A7173A comes with comprehensive management features, enabling administrators to monitor and optimize storage performance effectively. These features help in anticipating issues before they escalate, thereby minimizing downtime and facilitating smoother operations.

In essence, the HP Ultra320 A7173A is a comprehensive SAN solution that offers exceptional speed, reliability, and scalability. Its advanced technologies and versatile compatibility make it an ideal component for organizations looking to optimize their data storage infrastructure while ensuring robust performance across diverse applications. Investing in the A7173A can lead to marked improvements in data management, ultimately contributing to business efficiency and continuity.