HP Docking System manual If you’re using Windows 95 and OmniBook won’t undock

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Troubleshooting

Solving Problems

If you’re using Windows 95 and OmniBook won’t undock

Check to make sure that the network card is removed from the undocked configuration. See “To remove a device from the undocked configuration” on page 1-25.

From the Start menu, click Shut Down, then Restart the Computer in MS-DOS mode. From MS-DOS, try undocking.

If the docking system makes a noise when you dock the OmniBook

There is nothing wrong with the hardware. This occurs on occasion when the docking system motor pulls the OmniBook into place.

If you need to replace a lost or damaged power cord

For the replacement part number for the docking system power cord, contact the number in the Support and Service booklet.

If a serial or parallel device or external display doesn’t work

Make sure the OmniBook is fully inserted in the docking system. The connection should be snug.

Reboot the OmniBook.

If an external PS/2 mouse or keyboard doesn’t work

Make sure the OmniBook is fully inserted in the docking system. The connection should be snug.

Make sure the mouse is plugged into the correct port. The mouse and keyboard ports look the same. See page 1-17.

Turn the system off and on.

Reboot the system.

Undock the OmniBook, unplug and reconnect the ac adapter, then dock again.

If the network connections don’t work

Make sure that the LAN cable is connected.

You normally lose connections when you turn off the system or undock. See if your network software has a reconnect feature.

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Contents HP OmniBook Docking System User’s Guide Edition History Contents Page Using the Docking System Getting Started How to Use This manual About Your OmniBook ManualsTo set up the docking system Understanding the BasicsWarranty invalid To dock the OmniBook Tilt footTo undock the OmniBook To set a docking password Other ControlsTo manually undock the OmniBook To attach a security cable To understand docking status lights Making Connections To connect an external keyboard To connect a PS/2 mouseSerial connector To connect a serial mouseTo switch back to the internal pointing device To connect an external displayTo enable the built-in and external displays Simultaneously To connect a parallel deviceHeadphones or external speakers To connect a serial deviceTo connect your audio equipment To connect Scsi devices Microphone or external audio source such as a CD playerTo install an expansion card ISA cards PCI card To remove a device from the undocked configuration Confirm Device RemovalPage Troubleshooting Troubleshooting Solving Problems If an external PS/2 mouse or keyboard doesn’t work If you’re using Windows 95 and OmniBook won’t undockIf you need to replace a lost or damaged power cord If the network connections don’t workIf a network-enabled system locks up when rebooting If Scsi devices don’t workIf your docking password isn’t accepted Specifications and Regulatory Information To contact Hewlett-Packard Regulatory Information Canada JapanEurope EMC