HP Docking System If Scsi devices don’t work, If a network-enabled system locks up when rebooting

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Troubleshooting

Solving Problems

∙Make sure you are using the appropriate drivers for the card—for a list of drivers, see the HP web site. The address is http://www.hp.com/go/omnibook.

∙Check your configuration files to make sure that the network drivers are properly installed.

∙Try undocking and docking again.

∙Check that there is no address or interrupt conflict. Check these settings on the network adapter—or, if the board has configuration software, check the settings using that software—see the manual for the network board. Also check these settings in your network software.

If SCSI devices don’t work

∙If you’re using Windows for Workgroups, try rebooting and selecting a startup option that loads the SCSI drivers.

∙Check the device ids for conflicts.

∙Make sure you turn on the SCSI devices before you reboot the system. They’re configured at boot time.

∙Check your connections and termination.

∙Check your configuration files to make sure that the SCSI drivers are properly installed.

∙Try undocking and docking again.

∙Check that there is no address or interrupt conflict. The SCSI interface normally uses I/O range 3000-307F and interrupt request 10.

If a network-enabled system locks up when rebooting

The following suggestions apply to Windows for Workgroups only:

∙Edit AUTOEXEC.BAT to disable Windows for Workgroups network support for all non-network startup options. Add the /N switch to the WIN command (win /n) for each of the non-network options.

∙Edit CONFIG.SYS and AUTOEXEC.BAT to load network drivers only for the “Docking system” startup option, and not for undocked startup options.

The following suggestions s apply to other operating systems:

∙Check any available online tools—Device Wizard in Windows 95, for example—or check with your system administrator.

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Contents HP OmniBook Docking System User’s Guide Edition History Contents Page Using the Docking System Getting Started About Your OmniBook Manuals How to Use This manualUnderstanding the Basics To set up the docking systemWarranty invalid Tilt foot To dock the OmniBookTo undock the OmniBook Other Controls To set a docking passwordTo manually undock the OmniBook To attach a security cable To understand docking status lights Making Connections To connect a PS/2 mouse To connect an external keyboardTo connect a serial mouse Serial connectorTo connect an external display To switch back to the internal pointing deviceTo connect a parallel device To enable the built-in and external displays SimultaneouslyTo connect a serial device Headphones or external speakersTo connect your audio equipment Microphone or external audio source such as a CD player To connect Scsi devicesTo install an expansion card ISA cards PCI card Confirm Device Removal To remove a device from the undocked configurationPage Troubleshooting Troubleshooting Solving Problems If the network connections don’t work If you’re using Windows 95 and OmniBook won’t undockIf you need to replace a lost or damaged power cord If an external PS/2 mouse or keyboard doesn’t workIf Scsi devices don’t work If a network-enabled system locks up when rebootingIf your docking password isn’t accepted Specifications and Regulatory Information To contact Hewlett-Packard Regulatory Information Japan CanadaEMC Europe
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