HP Book 900 manual Symptom Keyboard, Pointing stick Call Center Suggestions

Symptom

Keyboard

Some or all keys do not work properly

PS/2 keyboard and mouse with Y- adapter do not work

Pointing stick

Call Center:

Suggestions

Check devices separately.

Repair Center: Likely Causes

Keyboard.

Motherboard.

BIOS IC.

Y-adapter.

PS/2 device.

Motherboard.

Repair Center:

Comments

Try reinserting the flex cable in the connector on the motherboard.

General problems

Special TrackPoint driver features not working

Click button doesn’t work

Touch pad

Check settings in Control Panel.

Check that the pointing stick is enabled in BIOS Setup.

If installed, remove TouchPad driver support using Add/Remove Program.

In Mouse Properties, select the IBM TrackPoint driver from the track-point directory under \OmniBook\Drivers.

Keyboard assembly. Motherboard.

Keyboard assembly. Motherboard.

Touch pad.

Top case.

Motherboard.

Try reinserting the flex cable in the connector on the motherboard.

General problems

Special TouchPad driver features not working

Click button doesn’t work

Check settings in Control Panel.

Check pointing stick settings in Control Panel. The IBM TrackPoint driver can redefine touch pad operation.

Check that the touch pad is enabled in BIOS Setup.

If installed, remove IBM TrackPoint support using Add/Remove Program, then in Mouse Properties, select the standard PS/2 mouse.

Disable the pointing stick in BIOS Setup, enable the touch pad.

Run Setup.exe from the touch-pad subdirectory under \Omnibook\Drivers.

Touch pad (or top case).

Motherboard.

Touch pad (or top case).

Motherboard.

Touch pad. Top case. Motherboard.

3-8 Troubleshooting and Diagnostics HP OmniBook 900