HP Docking Station XB3000 manual External Device Problems and Solutions

Page 34

Troubleshooting

Table 2-4

External Device Problems and Solutions

Problem

Possible Cause

Solution

A new device is not recognized as part of the system.

The computer may be properly aligned, but is not fully seated or docked in the expansion base.

Lift the computer away from the expansion base. Then realign the computer visual alignment indicator with the indicator on the expansion base, and reconnect the computer. Be sure that the computer is properly aligned and seated, and fully docked by gently pressing down on the computer until you hear a click. If accessories are attached, they should now be recognized by the system.

The device cable or	■ Be sure that all cables
power cord is loose.	are securely
	connected to the
	device and the
	expansion base.
	■ Be sure that all power
	cords are securely
	connected to the
	device or
	expansion base and
	to an AC outlet.

Maintenance and Service Guide

2–5

Image 34

Contents Maintenance and Service Guide Page Contents Illustrated Parts Catalog Removal and Replacement Procedures Product Description Product Description Features External Components Component FunctionFront Components Right-Side Components Left-Side Component ComponentFunctionRear Panel Components Rear Panel Components Wireless Accessories Keyboard ComponentsDesign Overview Using the Expansion Base Adjusting the Expansion BaseLowering the Expansion Base Connecting to AC Power Connecting the Expansion Base to AC Power Connecting the Computer Sliding the Computer into the Expansion Base Extracting the Expansion Cable Connecting the Expansion Cable Using the HP Expansion Accessory Adapter Connecting the HP Expansion Accessory Adapter Product Description Synchronizing Wireless Devices Synchronizing the Wireless Receiver and Wireless Mouse Troubleshooting Before Replacing PartsDocking Problems and Solutions Problems and SolutionsProblem Possible Cause Solution Undocking Problems and Solutions Faxes External Device Problems and SolutionsPrinters PropertiesExternal Device Problems and Solutions External Device Problems and Solutions Optical Drive Problems and Solutions MultiBay II Problems and SolutionsGetting More Information Illustrated Parts Catalog Serial Number LocationExpansion Base Major Components Spare Parts Expansion Base Major Components HP Expansion Accessory AdapterHard drive power cords HP xb3000 Notebook Expansion BaseWireless receiver 417335-001 Wireless keyboard Wireless ComponentsSpare Parts Wireless Components Wireless mouseHard drive-300-GB,* Serial ATA Hard Drive ComponentsSpare Parts Hard Drive Components Hard drive carrierSpare Parts Sequential Part Number Listing Sequential Part Number ListingSpare Part Number Description Removal and Replacement Preliminaries Tools RequiredService Considerations Plastic PartsPreventing Damage to Removable Drives Preventing Electrostatic Damage Packaging and Transporting Precautions Workstation Precautions Use the following grounding precautions at workstationsGrounding Equipment and Methods Relative Humidity Event 10% 40% 55% Typical Electrostatic Voltage LevelsStatic-Shielding Materials Material Use Voltage Protection LevelRemoval and Replacement Procedures Serial Number Disassembly Sequence Chart Disassembly Sequence ChartPreparing the Expansion Base for Disassembly # of Screws RemovedInstalling an Optional Hard Drive Hard Drive ComponentsRemoving the Hard Drive Carrier Removing the Hard Drive Carrier Rear Panel Inserting the Hard Drive into the Hard Drive Carrier Connecting the Hard Drive Carrier Rear Panel Installing the Hard Drive Carrier Connecting the Hard Drive AC Adapter Specifications Expansion BaseHard Drive 300-GB Screw Listing Table A-1 Phillips PM2.5×7.0 Screw Color Qty Length Thread Width Black Where usedHead Color Qty Length Thread Width Silver Where used Table A-2 Phillips PM2.5×5.0 ScrewTable A-3 Phillips PM3.0×4.0 Screw Pin Signal Connector Pin AssignmentsTable B-1 Audio-In Microphone Jack Table B-2 Audio-Out Headphone Jack Table B-3 External Monitor Port Table B-4 RJ-45 Network Jack Table B-5 Video-Out Jack Table B-6 Universal Serial Bus Power Cord Set Requirements Conductor Power Cord SetGeneral Requirements Country-Specific Requirements Conductor Power Cord Set RequirementsCountry/Region Accredited Agency Applicable Note Number Kema Index Index Index-3