HP Docking Station XB3000 manual External Device Problems and Solutions

Page 35

Troubleshooting

Table 2-4

External Device Problems and Solutions (Continued)

Problem	Possible Cause	Solution

A new device is not	The device was	Turn off the computer,
recognized as part of	connected while	turn on the device (if
the system. (Continued)	the system was on.	applicable), and then
		turn on the computer.

	Cabling is incorrect.	Be sure that the device
		cable is in the correct
		connector on the
		expansion base.

	You may need to install	Install drivers according
	device drivers on the	to the device
	computer.	manufacturer’s
		instructions.

2–6	Maintenance and Service Guide

Image 35

Contents Maintenance and Service Guide Page Contents Illustrated Parts Catalog Removal and Replacement Procedures Product Description Product Description Features Component Function External ComponentsFront Components Right-Side Components ComponentFunction Left-Side ComponentRear Panel Components Rear Panel Components Keyboard Components Wireless AccessoriesDesign Overview Adjusting the Expansion Base Using the Expansion BaseLowering the Expansion Base Connecting to AC Power Connecting the Expansion Base to AC Power Connecting the Computer Sliding the Computer into the Expansion Base Extracting the Expansion Cable Connecting the Expansion Cable Using the HP Expansion Accessory Adapter Connecting the HP Expansion Accessory Adapter Product Description Synchronizing Wireless Devices Synchronizing the Wireless Receiver and Wireless Mouse Before Replacing Parts TroubleshootingProblem Possible Cause Solution Problems and SolutionsDocking Problems and Solutions Undocking Problems and Solutions Properties External Device Problems and SolutionsPrinters FaxesExternal Device Problems and Solutions External Device Problems and Solutions MultiBay II Problems and Solutions Optical Drive Problems and SolutionsGetting More Information Serial Number Location Illustrated Parts CatalogExpansion Base Major Components HP xb3000 Notebook Expansion Base HP Expansion Accessory AdapterHard drive power cords Spare Parts Expansion Base Major ComponentsWireless mouse Wireless ComponentsSpare Parts Wireless Components Wireless receiver 417335-001 Wireless keyboardHard drive carrier Hard Drive ComponentsSpare Parts Hard Drive Components Hard drive-300-GB,* Serial ATASpare Part Number Description Sequential Part Number ListingSpare Parts Sequential Part Number Listing Tools Required Removal and Replacement PreliminariesPlastic Parts Service ConsiderationsPreventing Damage to Removable Drives Preventing Electrostatic Damage Packaging and Transporting Precautions Use the following grounding precautions at workstations Workstation PrecautionsGrounding Equipment and Methods Material Use Voltage Protection Level Typical Electrostatic Voltage LevelsStatic-Shielding Materials Relative Humidity Event 10% 40% 55%Removal and Replacement Procedures Serial Number # of Screws Removed Disassembly Sequence ChartPreparing the Expansion Base for Disassembly Disassembly Sequence ChartHard Drive Components Installing an Optional Hard DriveRemoving the Hard Drive Carrier Removing the Hard Drive Carrier Rear Panel Inserting the Hard Drive into the Hard Drive Carrier Connecting the Hard Drive Carrier Rear Panel Installing the Hard Drive Carrier Connecting the Hard Drive AC Adapter Expansion Base SpecificationsHard Drive 300-GB Screw Listing Head Color Qty Length Thread Width Black Where usedTable A-1 Phillips PM2.5×7.0 Screw Table A-2 Phillips PM2.5×5.0 Screw Color Qty Length Thread Width Silver Where usedTable A-3 Phillips PM3.0×4.0 Screw Table B-1 Audio-In Microphone Jack Connector Pin AssignmentsPin Signal Table B-2 Audio-Out Headphone Jack Table B-3 External Monitor Port Table B-4 RJ-45 Network Jack Table B-5 Video-Out Jack Table B-6 Universal Serial Bus Conductor Power Cord Set Power Cord Set RequirementsGeneral Requirements Country/Region Accredited Agency Applicable Note Number Conductor Power Cord Set RequirementsCountry-Specific Requirements Kema Index Index Index-3