Troubleshooting
Table
External Device Problems and Solutions
Problem | Possible Cause | Solution | |
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|
| |
The print driver was | The wrong print | 1. Select Start > | |
successfully installed, | processor may be |
| Printers and |
but I am unable to print. | selected. |
| Faxes. |
|
| 2. | |
|
|
| printer icon and click |
|
|
| Properties. |
|
| 3. | Click the Advanced |
|
|
| tab and click Print |
|
|
| Processor. |
|
| 4. | Change the print |
|
|
| processor to |
|
|
| WINPRINT. |
|
| 5. | Click OK. |
|
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Maintenance and Service Guide |