HP Docking Station XB3000 External Device Problems and Solutions, Printers, Faxes, Properties

Page 33

Troubleshooting

Table 2-3

External Device Problems and Solutions

Problem	Possible Cause	Solution

The print driver was	The wrong print	1. Select Start >
successfully installed,	processor may be		Printers and
but I am unable to print.	selected.		Faxes.
		2.	Right-click the
			printer icon and click
			Properties.
		3.	Click the Advanced
			tab and click Print
			Processor.
		4.	Change the print
			processor to
			WINPRINT.
		5.	Click OK.

2–4	Maintenance and Service Guide

Image 33

Contents Maintenance and Service Guide Page Contents Illustrated Parts Catalog Removal and Replacement Procedures Product Description Product Description Features Component Function External ComponentsFront Components Right-Side Components ComponentFunction Left-Side ComponentRear Panel Components Rear Panel Components Keyboard Components Wireless AccessoriesDesign Overview Adjusting the Expansion Base Using the Expansion BaseLowering the Expansion Base Connecting to AC Power Connecting the Expansion Base to AC Power Connecting the Computer Sliding the Computer into the Expansion Base Extracting the Expansion Cable Connecting the Expansion Cable Using the HP Expansion Accessory Adapter Connecting the HP Expansion Accessory Adapter Product Description Synchronizing Wireless Devices Synchronizing the Wireless Receiver and Wireless Mouse Before Replacing Parts TroubleshootingProblems and Solutions Docking Problems and SolutionsProblem Possible Cause Solution Undocking Problems and Solutions Printers External Device Problems and SolutionsFaxes PropertiesExternal Device Problems and Solutions External Device Problems and Solutions MultiBay II Problems and Solutions Optical Drive Problems and SolutionsGetting More Information Serial Number Location Illustrated Parts CatalogExpansion Base Major Components Hard drive power cords HP Expansion Accessory AdapterSpare Parts Expansion Base Major Components HP xb3000 Notebook Expansion BaseSpare Parts Wireless Components Wireless ComponentsWireless receiver 417335-001 Wireless keyboard Wireless mouseSpare Parts Hard Drive Components Hard Drive ComponentsHard drive-300-GB,* Serial ATA Hard drive carrierSequential Part Number Listing Spare Parts Sequential Part Number ListingSpare Part Number Description Tools Required Removal and Replacement PreliminariesPlastic Parts Service ConsiderationsPreventing Damage to Removable Drives Preventing Electrostatic Damage Packaging and Transporting Precautions Use the following grounding precautions at workstations Workstation PrecautionsGrounding Equipment and Methods Static-Shielding Materials Typical Electrostatic Voltage LevelsRelative Humidity Event 10% 40% 55% Material Use Voltage Protection LevelRemoval and Replacement Procedures Serial Number Preparing the Expansion Base for Disassembly Disassembly Sequence ChartDisassembly Sequence Chart # of Screws RemovedHard Drive Components Installing an Optional Hard DriveRemoving the Hard Drive Carrier Removing the Hard Drive Carrier Rear Panel Inserting the Hard Drive into the Hard Drive Carrier Connecting the Hard Drive Carrier Rear Panel Installing the Hard Drive Carrier Connecting the Hard Drive AC Adapter Expansion Base SpecificationsHard Drive 300-GB Screw Listing Color Qty Length Thread Width Black Where used Table A-1 Phillips PM2.5×7.0 ScrewHead Table A-2 Phillips PM2.5×5.0 Screw Color Qty Length Thread Width Silver Where usedTable A-3 Phillips PM3.0×4.0 Screw Connector Pin Assignments Pin SignalTable B-1 Audio-In Microphone Jack Table B-2 Audio-Out Headphone Jack Table B-3 External Monitor Port Table B-4 RJ-45 Network Jack Table B-5 Video-Out Jack Table B-6 Universal Serial Bus Conductor Power Cord Set Power Cord Set RequirementsGeneral Requirements Conductor Power Cord Set Requirements Country-Specific RequirementsCountry/Region Accredited Agency Applicable Note Number Kema Index Index Index-3