HP rx5900 Finding the Serial Number and Model Number, Protecting Your HP iPAQ with a Password

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On your personal computer, in ActiveSync, select File > Connection Settings. Confirm that USB is selected as a connection method.

Connect your HP iPAQ to a different USB port on your personal computer.

Check your mini-USB synchronization cable. Consider using another mini-USB synchronization cable if one is available.

Try synchronizing via a Bluetooth connection.

Restart your personal computer and perform a soft reset on your HP iPAQ. (A soft reset does not erase any settings, programs or data.) Use the stylus to lightly press the Reset button. Your HP iPAQ restarts and displays the HP QuickStart Tour. Once your personal computer and HP iPAQ restart, reconnect your HP iPAQ to your personal computer.

Uninstall ActiveSync from your personal computer and then reinstall it. To uninstall ActiveSync from your personal computer, click Start > Control Panel > Add or Remove Programs > Microsoft ActiveSync. Then click the Remove button and click Yes.

After trying the above solutions without any success in solving the connection problem, perform a factory reset on your HP iPAQ. (A factory reset clears all user-installed settings, programs, and data and restores your HP iPAQ to factory settings.)

Reinstall applications on your HP iPAQ once the factory reset is complete by using ActiveSync on your personal computer. Once your HP iPAQ is synchronized properly, go to ActiveSync on your personal computer and select Tools > Add/Remove Programs and select any programs to reinstall.

Finding the Serial Number and Model Number

Locate the serial and model numbers before contacting HP Customer Support, particularly if you are calling for in-warranty support.

View the serial number and model ID by tapping Start > Programs > HP Help And Support > Serial and Model Number.

You can also find this information next to the battery of your HP iPAQ. To locate the serial number:

1.Remove the battery cover.

2.Locate the label containing the serial number next to the battery.

Protecting Your HP iPAQ with a Password

Keep your data more secure by requiring a password every time you turn on your HP iPAQ.

1.Tap Start >Settings > Personal tab > Lock > Password tab.

2.Select the Prompt if device unused for check box, and select the amount of time from the list box that your HP iPAQ must be unused before the password is required.

3.In the Password type field, select the type of password you would like to use. Enter the password and confirm the password.

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Contents HP iPAQ HP Care Pack Page Table of contents Performing a Soft Reset Performing a Factory Reset Index HP iPAQ Product Information Guide WelcomeBox Contents Components Top ComponentsFront Components Way Navigation ButtonBack Components Left and Right Side Components Getting Started CD Contents Installing the Battery Navigation Quick StartPowering On and Setting Up HP Quick LaunchNavigation Setup Car Kit SetupPage Page Menus Using TomTom NavigatorNavigating to Destinations Tap Street and house numberSaving Destinations PreferencesTap Point of Interest Points of Interest POITomTom Plus POI along route POI near destinationOrganizer Features Continuing SetupSetting Up the Travel Companion Travel ToolsFollow the personal computer on-screen instructions Charge the batteryHP Install Wizard installs Synchronize your HP iPAQ with your personal computerClick Next on the Synchronization Setup Wizard screen Troubleshooting Help for Synchronization Issues Finding the Serial Number and Model Number Protecting Your HP iPAQ with a PasswordTap Start Settings Personal tab Lock Password tab Today Screen Status IconsIPAQ Wireless Entering Text Checking the Battery Charge LevelBattery Saving Tips Tap Start Settings Personal tab Input Entering Text Using Block RecognizerEntering Text Using the On-screen Keyboard Performing a Soft Reset Resetting Your HP iPAQEntering Text Using Letter Recognizer Writing with TranscriberWindows Media Player 10 Mobile Performing a Factory ResetEntertainment On the Now Playing screen, tap Menu Clear Now Playing Listening to Music and Watching VideosClearing the Now Playing List Attaching a Voice Note to a Picture HP Photosmart MobileUpdating a Library Mailing PicturesAdd a Picture to a Contact Viewing a SlideshowPrint Pictures Calendar Accessing CalendarMobile Office Assign a Picture to the Today Screen BackgroundScheduling an Appointment Viewing Todays AgendaViewing Appointments Sending a Meeting Request Accessing ContactsContacts Creating a ContactCreating a Task TasksFinding a Contact Locating a TaskTap Start Programs ActiveSync Tap Menu Configure Server Different Ways to Access E-mail MessagesSetting up an E-mail Account on an Exchange Server MailTap Start Messaging Tap Menu Tools New Account Setting up a POP3, HTTP, or IMAP4 E-mail AccountTap Finish Replying to or Forwarding an Outlook E-mail Message Internet Explorer MobileComposing and Sending Outlook E-mail Messages Sorting the Message ListTo access Excel Mobile, tap Start Programs Excel Mobile PowerPoint MobileTo access Word Mobile, tap Start Programs Word Mobile Word MobileTap Start Today iPAQ Wireless Turning Wlan On or OffConfiguring Network Security Settings BluetoothSearching for Wlan Networks to Access Tap View Wlan NetworksTurning Bluetooth On or Off Protecting the HP iPAQ Screen from Cracking or DamageFrequently Asked Questions How Do I… Find information here…Finding More Information For information on… See this source…Index Password