HP c-Class manual Support and other resources, Before you contact HP, HP contact information

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Support and other resources

Before you contact HP

Be sure to have the following information available before you call HP:

Active Health System log (HP ProLiant Gen8 or later products)

Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).

Onboard Administrator SHOW ALL report (for HP BladeSystem products only)

For more information on obtaining the Onboard Administrator SHOW ALL report, see the HP website (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c 02843807).

Technical support registration number (if applicable)

Product serial number

Product model name and number

Product identification number

Applicable error messages

Add-on boards or hardware

Third-party hardware or software

Operating system type and revision level

HP contact information

For United States and worldwide contact information, see the Contact HP website (http://www.hp.com/go/assistance).

In the United States:

To contact HP by phone, call 1-800-334-5144. For continuous quality improvement, calls may be recorded or monitored.

If you have purchased a Care Pack (service upgrade), see the Support & Drivers website

(http://www8.hp.com/us/en/support-drivers.html). If the problem cannot be resolved at the website, call 1-800-633-3600. For more information about Care Packs, see the HP website (http://pro-aq-sama.houston.hp.com/services/cache/10950-0-0-225-121.html).

Customer Self Repair

HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service

Support and other resources 31

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Contents HP IO Accelerator Management Tool User Guide Page Contents Adding and editing Ldap providers Windows HP IO Accelerator Management ToolIntroduction to HP IO Accelerator Management Tool LinuxLicense agreement Software installationInstalling software using Linux Installing software using Windows operating systemsSoftware installation Performing searches Software overviewPaging and Refresh Navigating the IO Accelerator Management Tool Overview tab All ioMemory Configuration tabLow level format Update firmware Assign label Attaching mixed attached/detached devices Attach DeviceDetach Device Detaching mixed attached/detached devices All CacheAll Hosts All ClustersAlerts tab Reports tab Remote Access Settings tabLocal Accounts Remote Access KeyAgents DatabaseIdentity Providers Changing passwordsRules Subscribers Smtp ServerLabels Settings tab Device Configure tabDirectCache Reports tab Device Live tabInfo tab Adding and editing Ldap providers Adding and editing Ldap providersConnection User mapping Role mapping CN=administrators,OU=groups,DC=example,DC=comGrant a specific user the Server Admin role Test Ldap settingsAdding and editing Ldap providers Customer Self Repair Support and other resourcesBefore you contact HP HP contact informationRéparation par le client CSR Riparazione da parte del cliente Reparaciones del propio cliente Reparo feito pelo cliente Support and other resources Support and other resources For more information Subscription serviceAcronyms and abbreviations Documentation feedback Index Index
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c-Class specifications

The HP c-Class is a series of high-performance blade servers designed to optimize space and improve data center efficiency. These compact systems exemplify HP's commitment to delivering powerful computing solutions that are both scalable and manageable. The c-Class offers an array of features, technologies, and characteristics that cater to diverse business needs, ensuring organizations can keep up with the demands of modern computing environments.

At the heart of the HP c-Class architecture is its innovative blade technology, enabling multiple server blades to reside within a single enclosure. This not only conserves physical space in the data center but also reduces energy consumption, ultimately lowering operational costs. The c-Class enclosure supports a variety of HP server blades, which can be tailored to meet specific workload requirements.

One of the standout features of the HP c-Class is its high-density design, allowing organizations to run numerous processors and substantial memory within a compact footprint. The system supports the latest Intel and AMD processors, offering exceptional processing capabilities. With a modular design, businesses can easily scale up resources by adding more blades as demand increases.

In terms of connectivity, the HP c-Class integrates advanced networking options. It includes embedded Ethernet and Fibre Channel switches, facilitating seamless data transfer and communications while ensuring minimal latency. The built-in redundancy features enhance reliability, making it a robust solution for critical applications.

Power and thermal management are key characteristics of the HP c-Class, with Energy Star compliance underscoring its efficiency. Intelligent power management tools allow for real-time monitoring and optimization, further contributing to reduced energy costs.

HP's Integrated Lights-Out (iLO) technology is another significant advantage. This tool provides remote management capabilities, giving IT personnel the ability to monitor the health and performance of the server blades from anywhere. The iLO feature simplifies troubleshooting and enhances system uptime.

Security features are also woven into the fabric of the HP c-Class. With options for advanced authentication and secure boot processes, organizations can protect their critical data and maintain compliance with local regulations.

In summary, the HP c-Class blade server series delivers a compelling combination of high performance, scalability, and manageability. Its advanced technologies cater to a wide range of applications, making it an ideal choice for businesses seeking to enhance their IT infrastructure while keeping costs in check. The c-Class is not just a product; it represents a strategic approach to efficient, high-capacity computing.