Getting Help

Don’t Forget to Register!

Go to: http://register.hp.com

Registration is quick and easy, and it offers:

•E-mail updates containing notifications about products and the most recent support alerts.

•The HP Newsgram, our monthly online magazine packed full of product news, support tips, project ideas, and much more. Visit us at: http://subscription.support.hp.com

HP provides expert advice on using your HP TV or solving problems whether your product is in or out of warranty. Support options and availability vary by product, country/region, and language.

The following resources are available to help answer questions or resolve issues:

1Reference your product setup poster or the User’s Guide for information on setup and general troubleshooting.

2HP e-Supportoffers instant access to support information and helpful tips, 24 hours a day, seven days a week. You can also send e-mail to our on-line support technicians to help resolve any issues. These services require access to the Internet. Visit our Web site at: http://www.hp.com/support

3HP Total Care is available toll-free by phone 24 hours a day, seven days a week. HP can diagnose any issues and coordinate a repair if necessary. A repair covered by the limited warranty is free during the limited warranty period. After the warranty period, you will be quoted a repair cost. HP Total Care can be contacted at:

1-800-474-6836[1-800-HP Invent]

When you call, please have your TV model number, product number, serial number, and date of purchase available. Telephone support is free during your limited warranty period.

Write Down Important Information About Your TV

Please take a moment to write down your product information for future reference. You will need this information if it is necessary to contact HP for support. A sticker on your TV has the first three items printed on it.

Model Number: _____________________________________

Product Number: ____________________________________

Serial Number: ______________________________________

Product Name: ______________________________________

Purchase Date: ______________________________________

Warning: Preventing

Afterimage Retention

Your plasma TV illuminates phosphor to display images, much like a conventional tube-type television. Viewing stationary images for extended periods of time results in uneven aging of the phosphor, causing grayed-out images to permanently appear on the screen.

Permanent afterimage retention can be avoided by taking some basic precautions. Following the recommendations listed below ensures your plasma TV will have longer life and offer better performance:

NOTE: Afterimage retention and uneven screen aging are not covered by your warranty.

•Whenever possible, avoid frequently displaying stationary images, such as Web sites, computer graphics, or video games for extended periods of time.

•Display video and images in the widescreen 16:9 ratio format. Use the Aspect button on the remote control to change from 4:3 screen size (standard television) to fill the screen in 16:9 ratio. This will prevent potential afterimage retention of sidebars.

•Avoid viewing the onscreen display (OSD) menus from DVD players, VCRs, and other components for extended periods of time.

•When watching a movie from a DVD player or VCR, do not leave the same image paused continuously over a long period of time.

•Turn down the contrast and brightness of the screen. High brightness and contrast can accelerate afterimage retention or stationary images.