HP R817 manual To your camera Troubleshooting and Support

Page 161

Message	Possible cause	Solution

Cannot Connect	The camera is	Change the USB
To Product	set to the Digital	Configuration setting to
(continued).	Camera setting,	Disk Drive (see
	but the computer	page 120). The camera
	does not	appears as a disk drive on
	recognize the	the computer so you can
	camera as a	copy the image files from
	digital camera.	the camera to the hard
		drive.

	The camera is	Connect the camera
	connected to the	directly to a USB port on
	computer	the computer.
	through an
	incompatible
	USB hub.

	You are using an	Press the Save/Print button
	HP Photosmart	on the dock.
	R-series dock
	and forgot to
	press the Save/
	Print button.

	The USB	Reboot the computer.
	connection
	failed.

Could Not Send	The computer is	Make sure your computer
To Service	not connected to	is online.
	the Internet.

Communication	Other HP Instant	Close the other HP Instant
Problem	Share software	Share program.
	is running with
	exclusive access
	to your camera.

Troubleshooting and Support 161

Image 161

Contents Page Page Page Page Contents Taking Pictures and Recording Video Clips Reviewing Images and Video Clips Transferring and Printing Images Purchasing Camera Accessories Memory Capacity Image Quality Video Quality Caring for Your CameraGetting Started To a computer or send images to a printer Attach the Wrist Strap SetupInstall the Camera Dock Insert Optional Install the Battery Charge the Battery Set the Region Turn on the CameraChoose the Language Set the Date and Time Install and Format a Memory Card HP Image Zone Software on Install the SoftwareMacintosh Interactive User’s Guide on the CD Back of the Camera Camera PartsPage Name Description Live Front and Bottom of the Camera Top of the Camera USB Camera CradleButtons to change the setting To switch between Live View and Playback states, pressCamera States Camera MenusTo exit a menu, do one of the following Press Viewing the On-Camera Demo Display, press Using Live ViewAdapter with either the cradle or HP Photosmart Taking Still Pictures Recording Audio with Still Pictures Orientation SensorRecording Video Clips HP Photosmart R817/R818 User’s Manual Has found focus in regions one, two, and five Focusing on the SubjectAuto Focus For the Normal Focus Range Optimizing FocusFor Macro and Super Macro Focus Ranges Optimizing Exposure Using Focus LockOther Recommendations Using the Focus Range Settings Using Manual Focus Moves left or right as you press Using ZoomDigital Zoom Optical ZoomZoom and Focus Setting the Flash Red Eye Using the Shooting Modes Are set to Off. AE Metering and ISO Speed are Aperture Use this mode when you want specific control over Noise Reduction for Long Exposures Using Panorama ModeLeft to right or Panorama Press UseTo select either Panorama Using the buttons. To return the stitched panorama Using the Manual Shooting Mode Selecting and Saving Preferred Settings in My Mode Using My ModeUsing the My Mode Saved Settings Sub-Menu HP Photosmart R817/R818 User’s Manual Using the Self-Timer Settings HP Photosmart R817/R818 User’s Manual Press , use the buttons to highlight Burst , then press Using the Burst SettingUsing the Capture Menu EV Compensation Press to save the settingWithout Adaptive Lighting Adaptive LightingTaking Pictures and Recording Video Clips Bracketing Taking Pictures and Recording Video Clips Image Quality Taking Pictures and Recording Video Clips Video Quality Page Capture Menu see page 62, select White Balance White BalanceManual White Balance Auto Focus Area AE Metering ISO Speed Color Saturation Sharpness Contrast Date & Time Imprint Help for the Menu Options Reviewing Images and Video Clips Using PlaybackPage Total Images Summary Screen Installed memory card and power remaining seePlayback and Audio Clips Viewing Thumbnails Saving Frames from Video ClipsMagnifying Images Using the Playback Menu # Icon Description Playback Menu see DeleteRemove Red Eyes Image Info Image AdviceTo exit the Image Advice screen, press Page Press until the sub-menu displays Stitch PanoramaRotate Record Audio Transferring Images to a Computer Transferring and Printing ImagesHP Photosmart R817/R818 User’s Manual Printing Images Directly from the Camera To change the settings in the Print Setup menu, use Page Printing Panoramas HP Instant Share in action Using HP Instant ShareUsing the HP Instant Share Menu # Icon Description Setting Up Online Destinations in the Camera Using HP Instant Share Sending Individual Images to Destinations Using HP Instant Share Number of copies to 0 zero, then press again Sending All Images to DestinationsSee HP Photosmart R817/R818 User’s Manual Using the Setup Menu Display Brightness Camera Sounds Focus Assist Light Instant Review Digital Zoom Date & Time USB Configuration TV Configuration Language Move Images to Card Reset Settings Troubleshooting and Support Resetting the Camera HP Image Zone Software Formatting a Memory Card Using a Computer WindowsWindows System Requirements Macintosh System RequirementsHP Image Zone Express HP Photosmart R817/R818 User’s Manual Connecting Your Camera as a Digital Camera Transferring Images Using Other Devices To a Macintosh Computer Problems and Solutions Turns on, the card is probably Try it in the camera again. If this Problem Possible cause Solution Camera Camera is Button Exposure Exposure time Button or use a tripod. If Camera while Hold the camera with two Taking Decrease EV Compensation see Problem Possible cause Solution My image is Display High Image or Use a lower Image Quality or Video clip Date & Time option Page Ordinary, turn off the camera Problem Possible cause Solution Get an error Power surge Depleted Error Messages on the CameraCharging LOW Light Card is Memory Full Error Saving Message Possible cause Solution Cannot print Message Possible cause Solution Image is too Image was Printer. If your printer does OK or Continue button on Printer error There is a Page Error Messages on the Computer To your camera Troubleshooting and Support Support Process HP Accessibility Website HP Photosmart WebsiteGetting Assistance Phone Support HP Photosmart R817/R818 User’s Manual Phone Support Worldwide 01-8000-51-4746-8368 Top Points About Batteries Managing BatteriesExtending Battery Life Safety Precautions for Using Batteries Icon Description Power IndicatorsBattery Performance Number of Shots per Battery Recharging the Lithium Ion Battery Safety Precautions for Recharging Lithium Ion Batteries Purchasing Camera Accessories HP Photosmart R817/R818 User’s Manual Page HP Photosmart R817/R818 User’s Manual Basic Camera Care Caring for Your CameraHP Service Center for repairs Cleaning the CameraCleaning the Camera Body and Image Display Cleaning the Camera LensHP Photosmart R817/R818 User’s Manual Specifications Flash working range Image capture options 5MP 1MP, VGA Jpeg Memory Capacity VGA DefaultOverride 175 173 Aperture, setting Shots per Arrow buttons on ControllerFocusing on subject Caring for your camera 179 case for camera, purchasing Error messages On camera 148, 160 on computer 114 Document mode, settingHP Photosmart R817/R818 User’s Manual Computer HP Photosmart R817/R818 User’s Manual Index Directly to printer 99 using HP Instant Share Under-exposing an image 130HP Photosmart R817/R818 User’s Manual

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