Message | Possible cause | Solution |
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ERROR SAVING | The memory card | • Verify that the tab on |
VIDEO | was | the memory card is |
or | or was removed | fully in the unlocked |
ERROR SAVING | before the | position. |
IMAGE | camera finished | • Wait until the Memory |
| writing to the | light stops blinking |
| card. | before removing the |
|
| card from the camera. |
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|
Unable to format. | The memory card | Replace the memory card. |
| is corrupt. |
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|
Cannot display | An image was | • Transfer the image to |
image. | taken with | your computer and try |
<filename> | another camera | opening it with the |
| or an image file | HP Image Zone |
| was corrupted | software. |
| because the | • Do not remove the |
| camera did not | memory card when the |
| shut down | camera is turned on. |
| properly. |
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|
No devices are | The camera may | Make sure the camera is |
connected to the | not be properly | properly inserted in the |
camera dock. | seated in the | dock and check the USB |
| dock or the | cable connectors at both |
| cables may not | the dock and printer, |
| be firmly | computer, or television. |
| connected. |
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No printable | The camera has | Disconnect the camera |
images in | no still images. | from the printer, then take |
memory. | Video clips | still images before |
or | cannot be printed | reconnecting the camera |
No printable | directly from the | to the printer. |
images on card. | camera. |
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Troubleshooting and Support 153