HP Mopier 320 manual Cleaning the print cartridge contacts, Printing a test

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Chapter 5

You can clean the cartridge up to three times. Each successive cleaning is more thorough and uses more ink.

If you complete all three levels of cleaning using this procedure and you still notice white streaks or missing colors on the test page, you may need to clean the print cartridge copper-colored contacts. For more information, see the following section.

Note If the cartridge or printer has been recently dropped, you may also see white streaks or missing colors in your prints. This problem is temporary and clears up within 24 hours.

Cleaning the print cartridge contacts

If you use the printer in a dusty environment, debris may accumulate on the copper- colored contacts and cause printing problems.

To clean the print cartridge contacts:

1Gather the following items to clean the contacts:

Distilled water (tap water may contain contaminants that can damage the print cartridge)

Cotton swabs or other soft, lint-free material that will not stick to the print cartridge

2Open the print cartridge door.

3Remove the print cartridge and place it on a piece of paper with the ink nozzle plate facing up. Be careful not to touch the copper-colored contacts or the ink nozzle plate with your fingers.

Caution Do not leave the print cartridge outside the printer for more than 30 minutes. Ink nozzles exposed to the air longer than this may dry out and cause printing problems.

4Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab.

5Gently wipe the copper-colored contacts with the cotton swab.

Caution Do not touch the ink nozzle. Touching the ink nozzle will result in clogs, ink failure, and bad electrical connections.

6Repeat steps 4–5 until no ink residue or dust appears on a clean swab.

7Insert the print cartridge in the printer, then close the print cartridge door.

Printing a test page

You can print a test page to check the condition of the print cartridge. 1 Remove any memory cards from the memory card slots.

Caution Do not pull out a memory card while the Memory Card light is flashing. For more information, see Removing a memory card.

2Press or to display the printer menu.

3Select Tools, then press OK.

4Select Print test page, then press OK.

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HP Photosmart 320 series

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Contents HP Photosmart 320 series Users Guide Copyrights and trademarks Safety informationTrademarks Regulatory model identification number SDGOA-0406Plastics Contents HP Photosmart 320 series Welcome Printer parts Front of printerInside front of printer 1 In tray Indicator lights 1 On light Rear of printer 1 USB portControl panel 1 On Select Photos screen 1 Selection box Idle screenAvailable accessories Internal battery compartmentAccessory name Description Printer menu To use the printer menuTo navigate the printer menu Tools Print quality Security level Top level menu Submenus/options Additional submenus OptionsPaper jam Camera connect Preferences Smart focus Preview animation Loading paper Getting ready to printChoosing the right paper To print Use this paperInserting print cartridges How to loadLoading your paper Paper typeTo print… Insert this print cartridge Cartridge cradle Insert the cartridge Remove the pink tape Do not touch hereWhen you are not using a print cartridge Inserting memory cardsAlign the cartridge Supported file formats Inserting a memory cardMultiMediaCard Secure Digital Memory card Slot How to insert the memory cardSmartMedia Memory StickXD-Picture Card Removing a memory cardGetting your photos from camera to printer Printing without a computerUse these steps for start-to-finish printing in minutes StepSelecting photos to print Deciding which photos to printTo view photos Do thisProblem and solution How to do it Improving the quality of your photosIf you want to… Do this Printing your photos Setting print qualitySelecting a layout Selecting a print methodDigital camera To print camera-selected photosTo print from a PictBridge camera To print from an HP direct-printing cameraChapter Connecting through HP Instant Share Connecting to other devicesGetting connected Connection type and what you needTo use HP Instant Share to send photos Cleaning the outside of the printer Cleaning and maintaining the printerCleaning the print cartridge Maintaining and transportingCleaning the print cartridge contacts To clean the print cartridge contactsPrinting a test Aligning the print cartridge Storing the printer and print cartridges Storing the printerStoring the print cartridges Transporting the printer Maintaining the quality of photo paperStoring photo paper Handling photo paperTo transport the printer Troubleshooting Printer hardware problemsStatus light is flashing red Buttons on the control panel do not respond Status light is flashing amberPrinter is plugged in, but it will not turn on Paper does not feed into the printer correctly Printing problemsNo page came out of the printer Photo printed at an angle or is off-centerPaper jammed while printing Blank page came out of the printerBluetooth printing problems Printer ejects the paper when preparing to printPrint quality is poor Photo printed with borders My Bluetooth device cannot find the printerError message Paper jam. Clear jam then press OK Error messagesError message Cartridge service station is stuck Chapter Specifications System requirementsComponent Windows PC minimum Macintosh minimum Category Specifications Printer specificationsPower consumption Operating temperaturePaper tray Paper tray capacityChapter HP Customer Care by phone HP Customer CarePlacing a call Return to HP repair service Chapter Windows users Installing the softwareAppendix a Index USB EMC Declaration of conformity