HP Mopier 320 manual Printing problems, Paper does not feed into the printer correctly

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Chapter 6

The optional HP Photosmart Internal Battery low-power warning appears. I plug the printer into my automobile with the optional HP Photosmart Automobile DC Adapter, but the printer does not recognize the new power source.

●Before you plug the printer into the automobile with the adapter turn the printer off.

●Plug the printer into the automobile with the HP Photosmart Automobile DC Adapter.

●Turn the printer on.

The printer makes noises when I turn it on, or starts making noises on its own after it has been sitting unused for a while.

The printer may make noises after long periods of inactivity (approximately 2 weeks), or when its power supply has been interrupted and then restored. This is normal operation—the printer is performing an automatic maintenance procedure to ensure that it produces the best quality output.

Printing problems

Before contacting Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.

The printer does not print borderless photos when I print from the control panel.

The borderless printing option may be turned off. To turn on borderless printing, follow these steps:

1 Remove any memory cards from the memory card slots.

Caution Do not pull out a memory card while the Memory Card light is flashing.

2Press OK on the control panel to display the printer menu.

3Select Preferences, then press OK.

4Select Borderless, then press OK.

5Select On, then press OK.

Paper does not feed into the printer correctly.

●Make sure that the paper-width guide fits close to the edge of the paper without bending the paper.

●There may be too much paper loaded in the In tray. Remove some paper and try printing again.

●If sheets of photo paper stick together, try loading one sheet at a time.

●If you are using the printer in an extremely high or low humidity environment, insert the paper as far as it will go into the In tray, and load one sheet of photo paper at a time.

●If you are using photo paper that is curled, place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat. If the problem persists, use paper that is not curled. For information about proper storage and handling of photo paper, see Maintaining the quality of photo paper.

●The paper may be too thin or too thick. Try using HP-designed photo paper. For more information, see Choosing the right paper.

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HP Photosmart 320 series

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Contents HP Photosmart 320 series Users Guide Copyrights and trademarks Safety informationTrademarks Regulatory model identification number SDGOA-0406Plastics Contents HP Photosmart 320 series Welcome Inside front of printer 1 In tray Printer partsFront of printer Control panel 1 On Indicator lights 1 On lightRear of printer 1 USB port Select Photos screen 1 Selection box Idle screenAccessory name Description Available accessoriesInternal battery compartment To navigate the printer menu Printer menuTo use the printer menu Tools Print quality Security level Top level menu Submenus/options Additional submenus OptionsPaper jam Camera connect Preferences Smart focus Preview animation Loading paper Getting ready to printChoosing the right paper To print Use this paperInserting print cartridges How to loadLoading your paper Paper typeTo print… Insert this print cartridge Cartridge cradle Insert the cartridge Remove the pink tape Do not touch hereAlign the cartridge When you are not using a print cartridgeInserting memory cards MultiMediaCard Supported file formatsInserting a memory card Secure Digital Memory card Slot How to insert the memory cardSmartMedia Memory StickXD-Picture Card Removing a memory cardGetting your photos from camera to printer Printing without a computerUse these steps for start-to-finish printing in minutes StepSelecting photos to print Deciding which photos to printTo view photos Do thisIf you want to… Do this Problem and solution How to do itImproving the quality of your photos Printing your photos Setting print qualitySelecting a layout Selecting a print methodDigital camera To print camera-selected photosTo print from a PictBridge camera To print from an HP direct-printing cameraChapter Connecting through HP Instant Share Connecting to other devicesGetting connected Connection type and what you needTo use HP Instant Share to send photos Cleaning the outside of the printer Cleaning and maintaining the printerCleaning the print cartridge Maintaining and transportingPrinting a test Cleaning the print cartridge contactsTo clean the print cartridge contacts Aligning the print cartridge Storing the print cartridges Storing the printer and print cartridgesStoring the printer Transporting the printer Maintaining the quality of photo paperStoring photo paper Handling photo paperTo transport the printer Status light is flashing red TroubleshootingPrinter hardware problems Buttons on the control panel do not respond Status light is flashing amberPrinter is plugged in, but it will not turn on Paper does not feed into the printer correctly Printing problemsNo page came out of the printer Photo printed at an angle or is off-centerPaper jammed while printing Blank page came out of the printerPrint quality is poor Bluetooth printing problemsPrinter ejects the paper when preparing to print Photo printed with borders My Bluetooth device cannot find the printerError message Paper jam. Clear jam then press OK Error messagesError message Cartridge service station is stuck Chapter Component Windows PC minimum Macintosh minimum SpecificationsSystem requirements Category Specifications Printer specificationsPower consumption Operating temperaturePaper tray Paper tray capacityChapter HP Customer Care by phone HP Customer CarePlacing a call Return to HP repair service Chapter Windows users Installing the softwareAppendix a Index USB EMC Declaration of conformity
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