HP Mopier 320 manual Status light is flashing amber, Buttons on the control panel do not respond

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Chapter 6

The Status light is flashing amber.

A printer error has occurred. Try the following:

●Check the printer screen for instructions. If you have a digital camera connected to the printer, check the camera screen for instructions. If the printer is connected to a computer, check the computer monitor for instructions.

●Turn off the printer.

If the optional HP Photosmart Internal Battery is not installed in the printer:

Unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer.

If the optional HP Photosmart Internal Battery is installed in the printer:

Unplug the printer power cord, if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer.

●If the Status light continues to flash amber, go to www.hp.com/support or contact Customer Care.

The buttons on the control panel do not respond.

A printer error has occurred. Wait for about a minute to see if the printer resets. If it does not, try the following:

●Turn off the printer.

If the optional HP Photosmart Internal Battery is not installed in the printer:

Unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer.

If the optional HP Photosmart Internal Battery is installed in the printer:

Unplug the printer power cord, if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer.

●If the printer does not reset, and the control panel buttons still do not respond, go to www.hp.com/support or contact Customer Care.

The printer does not find and display the photos on my memory card.

Try the following:

●Turn off the printer.

If the optional HP Photosmart Internal Battery is not installed in the printer:

Unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer.

36	HP Photosmart 320 series

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Contents HP Photosmart 320 series Users Guide Regulatory model identification number SDGOA-0406 Safety informationCopyrights and trademarks TrademarksPlastics Contents HP Photosmart 320 series Welcome Printer parts Front of printerInside front of printer 1 In tray Indicator lights 1 On light Rear of printer 1 USB portControl panel 1 On Select Photos screen 1 Selection box Idle screenAvailable accessories Internal battery compartmentAccessory name Description Printer menu To use the printer menuTo navigate the printer menu Tools Print quality Security level Top level menu Submenus/options Additional submenus OptionsPaper jam Camera connect Preferences Smart focus Preview animation To print Use this paper Getting ready to printLoading paper Choosing the right paperPaper type How to loadInserting print cartridges Loading your paperTo print… Insert this print cartridge Cartridge cradle Insert the cartridge Remove the pink tape Do not touch hereWhen you are not using a print cartridge Inserting memory cardsAlign the cartridge Supported file formats Inserting a memory cardMultiMediaCard Memory Stick Memory card Slot How to insert the memory cardSecure Digital SmartMediaXD-Picture Card Removing a memory cardStep Printing without a computerGetting your photos from camera to printer Use these steps for start-to-finish printing in minutesDo this Deciding which photos to printSelecting photos to print To view photosProblem and solution How to do it Improving the quality of your photosIf you want to… Do this Selecting a print method Setting print qualityPrinting your photos Selecting a layoutTo print from an HP direct-printing camera To print camera-selected photosDigital camera To print from a PictBridge cameraChapter Connection type and what you need Connecting to other devicesConnecting through HP Instant Share Getting connectedTo use HP Instant Share to send photos Maintaining and transporting Cleaning and maintaining the printerCleaning the outside of the printer Cleaning the print cartridgeCleaning the print cartridge contacts To clean the print cartridge contactsPrinting a test Aligning the print cartridge Storing the printer and print cartridges Storing the printerStoring the print cartridges Handling photo paper Maintaining the quality of photo paperTransporting the printer Storing photo paperTo transport the printer Troubleshooting Printer hardware problemsStatus light is flashing red Buttons on the control panel do not respond Status light is flashing amberPrinter is plugged in, but it will not turn on Paper does not feed into the printer correctly Printing problemsBlank page came out of the printer Photo printed at an angle or is off-centerNo page came out of the printer Paper jammed while printingBluetooth printing problems Printer ejects the paper when preparing to printPrint quality is poor Photo printed with borders My Bluetooth device cannot find the printerError message Paper jam. Clear jam then press OK Error messagesError message Cartridge service station is stuck Chapter Specifications System requirementsComponent Windows PC minimum Macintosh minimum Category Specifications Printer specificationsPaper tray capacity Operating temperaturePower consumption Paper trayChapter HP Customer Care by phone HP Customer CarePlacing a call Return to HP repair service Chapter Windows users Installing the softwareAppendix a Index USB EMC Declaration of conformity