HP All in One - 23-k310, 23-m120 Beats SE manual Using Windows Refresh for quick and easy recovery

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Using Windows Refresh for quick and easy recovery

When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you.

IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory. Any Windows 8 apps that came preinstalled on your computer and any that were purchased from the Windows Store will be saved.

NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall. See Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support.

NOTE: You may be prompted for your permission or password when using Refresh. See Help and Support for more information. From the Start screen, type h, and then select Help and Support.

To start Refresh:

1.From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms.

2.Click Settings.

3.Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen.

4.Scroll the right-side choices down to display Refresh your PC without affecting your files.

5.Under Refresh your PC without affecting your files, select Get started, and then follow the on-screen instructions.

Remove everything and reinstall Windows

Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal information before you give away or recycle your computer. The process described in this section provides a speedy, simple way to return the computer to its original state. This option removes all personal data, apps, and settings from your computer, and reinstalls Windows.

IMPORTANT: This option does not provide backups of your information. Before using this option, back up any personal information you wish to retain.

You can initiate this option by using the f11 key or from the Start screen.

To use the f11 key:

1.Press f11 while the computer boots.

– or –

Press and hold f11 as you press the power button.

2.Choose your keyboard layout.

3.Select Troubleshoot from the boot options menu.

4.Select Reset your PC, and then follow the on-screen instructions.

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Contents User Guide Product notice Table of contents Navigating using the keyboard and pointing devices Managing and sharing information Operating specifications Best practices Starting rightFun things to do More HP resources Resource ContentsResource Finding your hardware and software information Getting to know your computerLocating hardware Locating softwareComponent Description FrontRight side Right sideGetting to know your computer Left side Left sideEnvironmental Notices For more information, see Start sharing media on TopBottom Identifying the labels LabelsConnecting to a wireless network Connecting to a networkUsing the wireless controls Using an Internet service providerConfiguring a wireless router Setting up a WlanProtecting your Wlan Connecting to a Wlan Connecting to a local area network LAN Connecting to a wired networkEnjoying entertainment features Using audio Using the webcamAdjusting the volume Connecting speakersConnecting headphones Using videoUsing Beats Audio Connecting an Hdmi deviceManaging your audio and video files Using Hdmi audioStream and share media between mobile devices Enable media sharing and set up a home group networkShare photos, videos, and music to and from your phone Migrate or synchronize dataDetermining your Android phone operating system OS version Download the sMedio TrueLink+ app to your phonePage Navigating using the keyboard and pointing devices One-finger slide Using touch screen gesturesTapping Pinching/stretching ScrollingRotating select models only Right-edge swipe Edge swipesLeft-edge swipe Top-edge swipe and bottom-edge swipe Fn key Using the keyboardIcon Key Description Using the action keysUsing the integrated numeric keypad Using Microsoft Windows 8 shortcut keysNum lock key Initiating Sleep and Hibernation Managing powerManually initiating and exiting Sleep Shutting down turning off the computer Setting password protection on wakeupManually initiating and exiting Hibernation Page Managing and sharing information Using a USB deviceRemoving a USB device Connecting a USB deviceInserting and removing a memory card Using Disk Cleanup Performing routine maintenanceUsing Disk Defragmenter Maintaining peak performanceMaintaining peak performance Cleaning procedures Cleaning your computerCleaning the keyboard or mouse Setting Windows passwords Using security measuresUsing Internet security software Setting Computer Setup Bios passwordsInstalling Windows updates Installing software updatesUpdating software Updating the Bios Starting Computer Setup BiosDetermining the Bios version Downloading a Bios update Downloading HP PC Hardware Diagnostics Uefi to a USB device Using HP PC Hardware Diagnostics UefiBacking up, restoring, and recovering Creating HP Recovery media Creating recovery media and backupsCreating recovery media and backups Restore and recovery Remove everything and reinstall Windows Using Windows Refresh for quick and easy recoveryWhat you need to know Recovering using HP Recovery ManagerUsing HP Recovery media to recover Using the HP Recovery partition select models onlyChanging the computer boot order Removing the HP Recovery partition Wireless connection problems TroubleshootingCannot connect to a Wlan Cannot connect to a preferred networkCurrent network security codes are unavailable Cannot connect to the wireless routerNetwork status icon is not displayed Hard drive error Power problemsComputer will not turn on or start Computer is not respondingComputer will not enter Computer Setup Computer Setup problemsDisplay is blank Display problemsKeyboard and mouse problems Page No sound is produced Audio problemsSoftware problems Operating specifications SpecificationsElectrostatic Discharge Index BiosPasswords