HP SR1360AN, SR1330IL, SR1325CF (PJ746AV), SR1320NX, SR1319RS, SR1320CF (PJ747AV) Troubleshooting

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Troubleshooting

Symptom describes the sign or warning message for the type of problem.

Problem identifies one or more reasons why the symptom may have occurred.

Solution describes what you should do to try to solve the problem.

For help on general and miscellaneous problems you may be experiencing with your PC, refer to the following pages for possible solutions. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support.

To find help for problems with your PC, see the table in this section that describes the symptom, problem, and solution for your situation. Look up the description of the symptom or problem, and try the solution listed. The tables appear in this order:

Audio

CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive

Diskette (Floppy) Drive

Display (Monitor)

Hard Disk Drive

Hardware Installation

Internet Access

Keyboard and Mouse

Memory

Miscellaneous

Power

Some of the symptoms listed may not apply to your PC. For problems relating specifically to the monitor or printer, refer to the equipment documentation.

Troubleshooting 79

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Contents Getting Started Guide USA Table of Contents Getting Help Using the HP Personal Media DriveWorking with Sound, Pictures, and Video Playing CDs and DVDsCreating Burning CDs and DVDs Creating DVD Movies Troubleshooting IndexFinding Answers to Commonly Asked Questions Getting Started Guide Setting up for safety and comfort Setting Up Your PCPutting Your PC Together Connector Symbol Description Connecting to the PCSerial Online Services, and then click Easy Internet Sign-up Setting Up and Connecting to Your Internet AccountTurning on Your PC for the First Time Installing Software and Hardware Devices Registering Your PC Making recovery discsUsing Compaq Organize software Using Desktop IconsChoose All Programs Click Compaq Organize Icon Opens Use it toChoose All Programs Choose PC Help & Tools Using PC Help & ToolsGetting Started Guide Using the Internet Keyboards Using the KeyboardInternet keyboard Using the Standard Keyboard Using the Wireless Keyboard Set Identifying Special Keyboard Buttons Key Icon Feature Description StandbyTake 10-30 seconds before screen reappears Media control keys Key Icon Feature DescriptionInternet keyboard Take 10-30 seconds before screen reappears Customizing the keyboard buttons Getting Started Guide Using the Onscreen Help Support Center Recovering from Software ProblemsGetting Help Click Presario PC helpUsing Compaq Connections Using Instant SupportGetting messages Turning off messages Finding Online GuidesRe-enabling messages Finding More Help Finding Web Sites about your PCUsing the HP Personal Media Drive Connecting the Drive Inserting the Drive Locating the Drive and Assigning a Drive Letter Using the DriveTo locate the drive To assign a drive letterTo play music files To play media filesDisconnecting the Drive Working with Sound, Pictures, and Video Using SpeakersConnecting the speaker system to the PC 3-connector Setting up 3-connector soundConfiguring the Multi-Channel Sound Manager 3-connector Click the Speaker Configuration tabConfiguring multichannel audio output for the DVD player Identifying the six audio connectors 6-connector Setting up 6-connector soundConfiguring the Sound Effect Manager 6-connector Connecting the speaker system to the PC 6-connectorClick the Speaker Configuration button Connect speaker cable Plug for To PC port label, name colorGetting Started Guide To enable the Audio Wizard Using the Sound Effect Manager 6-connectorTo open the Sound Effect Manager Sound Effect Manager control screensConnector Name Icon Color Retasking using the Audio Wizard 6-connectorIntroducing the memory card reader Working with Digital ImagesWorking with the Safely Remove Hardware utility Card Slot readerCard Insert Into reader slot Using the memory card readerConnecting to a TV set Using a TV as a MonitorIdentifying cables you may need Viewing the PC image on your TV screen Ge Force tab NView tabClick the Ge Force FX xxxx tab Displays tab Disabling the TV optionGe Force tab disabling NView tab disablingDisplays tab disabling Disconnecting the TV Playing Music CDs with iTunes Playing CDs and DVDsPlaying DVD Movies with InterVideo WinDVD Playing CDs and DVDs with Windows Media PlayerUsing country/region codes Playing Video CDs VCD with Windows Media Player Playing Video CDs VCD with InterVideo WinDVDCreating Burning CDs and DVDs Creating Burning Music CDs with Windows Media Player Creating Burning Music CDs with iTunesClick Copy to CD or Device Creating Burning CDs with RecordNow Creating Burning Data CDs Using Windows XPSelect Audio CD for Car or Home CD Player Creating Music CDs with RecordNowClick the Audio Projects tab Select Jukebox CD Creating CDs to Play on Your PCStoring Files on a DVD or CD Creating a Music CDPage Copying a DVD or CD Storing Data Files on DiscSelect Exact Copy Removing Files in RecordNow Erasing a DVD or CDRemoving Files from a Recorded Data Disc Click Data DiscSelect the Backup Projects tab Select Save Image Select the Backup Projects tab Select File ArchiveArchiving Files on a DVD or CD Creating an Image FileSelect the Backup Projects tab Select Burn Image Using Disc Labels Creating Recovery CDs/DVDs for the PCBurning an Image Recording Video FilesSetting Automatic Recording Options Using Compatibility Information Using double-layer DVD+R discs Using the Disc Quick Reference TablesUsing DVD+R discs Using DVD+RW discsUsing CD-RW discs Using CD-R discsVideo quality setting Disc type Good Better Best Video recording lengthDisc feature and compatibility Movies Play PC Games Optical drive quick referenceSoftware With this program you can Using the Software Quick Reference TableSoftware Getting Started Guide Getting Started Creating DVD MoviesUsing the Media Library Using the Preview WindowUsing the Storyboard Identifying Requirements for Capturing VideoCapturing Web Camera Video Capturing Digital Camcorder VideoCapturing a Still Image Capturing Analog VideoEditing Video Files in WinDVD Creator Adding Images Adding Transition Effects Adding Audio EffectsAdding Title Effects Adding Video FiltersMaking a Movie Adding a MenuConverting Recorded TV to MPEG-2 Format Europe only Recording VHS Video Files Direct to DVDTroubleshooting Click Performance and Maintenance , if it is Symptom Problem SolutionClick Sounds, Speech, and Audio Devices , if it is DevicesCan select the drive in RecordNow! before you begin Titles of music tracks do not Problem Solution SymptomEnd Task Display MonitorHardware Installation Hardware tab Click Start and click Control PanelDouble-click Phone and Modem Options Click Printers and Other Hardware , if it is presentClick Control Panel Double-click Add or Remove ProgramsKeyboard and Mouse Click Turn Off Computer MemoryPower CD/DVD IndexSound effect manager 6-connector, 37 erasing a DVD or CD RealOne Player features USB Wizard Audio for Sound Effect Manager, 38 working in comfort
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SR1211NX, SR1215CL, SR1230NX, SR1350AP, SR1365CL specifications

The HP SR1320IL, SR1308AL, SR1310IL, SR1365CF (PJ748AV), and SR1307AL are versatile desktop PCs designed to cater to a variety of computing needs, from basic tasks to more demanding applications. Each model offers a unique blend of features and specifications that make them suitable for both home and office environments.

The HP SR1320IL is powered by an AMD Athlon 64 processor, providing a solid foundation for everyday computing tasks. Its generous RAM capacity ensures smooth multitasking and efficient performance for applications such as web browsing, word processing, and light media editing. The integrated graphics support also allows for basic gaming and video playback. This model emphasizes user-friendly design, with ample connectivity options, including USB ports and audio jacks, making it easy to link external devices.

On the other hand, the SR1308AL is tailored for users seeking a budget-friendly option without compromising essential features. This model typically comes with an AMD Sempron processor, which, while less powerful than its Athlon counterpart, is still capable of handling typical office applications and internet usage. The SR1308AL maintains the same user-friendly design found in HP’s offerings, with sufficient connectivity options and a compact form factor.

The HP SR1310IL enhances performance with its dual-core processing capability, enabling users to run multiple applications simultaneously without lag. This model is well-suited for more demanding tasks, including moderate gaming and media consumption. The SR1310IL also includes advanced cooling technologies to prevent overheating during extended use, ensuring reliable performance over time.

The SR1365CF (PJ748AV) stands out as a more premium option, often featuring upgraded specifications such as enhanced graphics capabilities, larger storage options, and improved RAM. This PC is ideal for users who engage in graphic design, video editing, and gaming. With a focus on performance, the SR1365CF is equipped with efficient power management technologies that help optimize energy use without sacrificing speed.

Finally, the SR1307AL caters to users who want a reliable entry-level desktop. With a balanced combination of affordability and performance, it is well-suited for educational purposes, casual gaming, and simple content creation. Each of these HP desktop models showcases the brand's commitment to quality, performance, and user satisfaction, making them solid choices for a wide range of users. Overall, whether for personal use or business applications, HP's SR series offers dependable computing solutions tailored to various needs.