Keyboard and Mouse

Symptom	Problem	Solution

Keyboard commands and	Keyboard connector is not	Turn off the PC by using the mouse, reconnect the keyboard
typing are not recognized	properly connected.	to the back of your PC, and turn on your PC.
by the PC.
by the PC.	Program in use has stopped	Restart or turn off your PC using the mouse.
	Program in use has stopped	Restart or turn off your PC using the mouse.
	responding to commands.

	Keyboard is damaged.	Press the Help ? button on the keyboard to open the Help
		and Support Center, or refer to the Warranty and Support
		Guide to contact Support for replacement details.

Cursor will not move using	The Num Lock key may	Press the Num Lock key. The Num Lock light should not be
the arrow keys on the	be on.	on if you want to use the arrow keys in the number keys
keypad.		group.

The keyboard Print button	Some programs do not	Use the Print menu item in the program.
does not work.	recognize the Print button.

Wireless keyboard does	Keyboard batteries are low	Replace the two AA alkaline batteries in the wireless
not work after installation	or empty.	keyboard; then set the ID channel by pressing the Connect
or is not detected.		button on the wireless receiver and then on the keyboard.
		Refer to the documentation that came with your wireless set.

Mouse does not	Mouse connector is not	Turn off your PC using the keyboard:
respond to movement	properly plugged into the	1 Press the Ctrl and Esc keys on the keyboard at the same
or is too slow.	back of the PC.	time to display the Start menu.
		2 Use the Up arrow or Down arrow key to select Turn Off
		Computer, and then press the Enter key on the
		keyboard.
		3 Use the Up arrow or Down arrow key to select Turn
		Off, and then press the Enter key.
		After the shutdown is complete, plug the mouse connector
		into the back of your PC and turn on your PC.

	Program in use has stopped	Restart your PC by using the keyboard. If possible, save any
	responding to commands.	open files and close open applications before restarting.
	Surface in use for a	Use a mousepad or other rough surface for the mouse.
	roller-ball type mouse is too
	smooth.
Mouse moves only	Mouse roller ball is dirty.	Remove roller ball cover from bottom of mouse and clean
vertically or horizontally.		the ball with a damp, lint-free cloth (not paper).

	Mouse is damaged.	Press the Help ? button on the keyboard to open the Help
		and Support Center, or refer to the Warranty and Support
		Guide to contact Support for replacement details.

Mouse does not work after	Mouse is not connected	Try unplugging and then reconnecting the mouse cable to
installation or is not	properly.	your PC.
detected.
detected.	Wireless mouse batteries	Replace the two AA alkaline batteries in the mouse; then set
	Wireless mouse batteries
	are low or empty.	the ID channel by pressing the Connect button on the
		wireless receiver and then on the mouse. Refer to the
		documentation that came with your wireless set.

88Getting Started Guide

SR1211NX, SR1215CL, SR1230NX, SR1350AP, SR1365CL specifications

The HP SR1320IL, SR1308AL, SR1310IL, SR1365CF (PJ748AV), and SR1307AL are versatile desktop PCs designed to cater to a variety of computing needs, from basic tasks to more demanding applications. Each model offers a unique blend of features and specifications that make them suitable for both home and office environments.

The HP SR1320IL is powered by an AMD Athlon 64 processor, providing a solid foundation for everyday computing tasks. Its generous RAM capacity ensures smooth multitasking and efficient performance for applications such as web browsing, word processing, and light media editing. The integrated graphics support also allows for basic gaming and video playback. This model emphasizes user-friendly design, with ample connectivity options, including USB ports and audio jacks, making it easy to link external devices.

On the other hand, the SR1308AL is tailored for users seeking a budget-friendly option without compromising essential features. This model typically comes with an AMD Sempron processor, which, while less powerful than its Athlon counterpart, is still capable of handling typical office applications and internet usage. The SR1308AL maintains the same user-friendly design found in HP’s offerings, with sufficient connectivity options and a compact form factor.

The HP SR1310IL enhances performance with its dual-core processing capability, enabling users to run multiple applications simultaneously without lag. This model is well-suited for more demanding tasks, including moderate gaming and media consumption. The SR1310IL also includes advanced cooling technologies to prevent overheating during extended use, ensuring reliable performance over time.

The SR1365CF (PJ748AV) stands out as a more premium option, often featuring upgraded specifications such as enhanced graphics capabilities, larger storage options, and improved RAM. This PC is ideal for users who engage in graphic design, video editing, and gaming. With a focus on performance, the SR1365CF is equipped with efficient power management technologies that help optimize energy use without sacrificing speed.

Finally, the SR1307AL caters to users who want a reliable entry-level desktop. With a balanced combination of affordability and performance, it is well-suited for educational purposes, casual gaming, and simple content creation. Each of these HP desktop models showcases the brand's commitment to quality, performance, and user satisfaction, making them solid choices for a wide range of users. Overall, whether for personal use or business applications, HP's SR series offers dependable computing solutions tailored to various needs.