HP SR1350AP, SR1330IL, SR1325CF (PJ746AV) manual Can select the drive in RecordNow! before you begin

Symptom

Problem

Solution

Cannot remove a CD or

The PC is turned off.

Turn on your PC and press the Eject button to extend

DVD disc.

the tray.

Cannot create (burn)

Problem with disc.

• Make sure the label is face up and centered in the tray.

a disc.

• Verify that you are using the correct disc type (media) for

the drive. Try a different brand of disc.

• Make sure the disc is clean and undamaged. If

recording stopped during a recording session, the disc

may be damaged; use a different disc.

• Use the correct type of disc for the type of files you are

recording. When using a CD-R disc, make sure it is

blank when recording music, and is blank or

appendable (disc with space to add more data files)

when recording data.

• Verify that you are using the correct disk when making a

copy of a disc. RecordNow! can record only to the same

disc type as the source. For example, you can record a

DVD only to a DVD+R or a DVD+RW disc, and you can

record a CD only to a CD-R or a CD-RW disc.

Problem with drive.

• Make sure the disc is in the correct drive.

• Make sure you select the correct drive before recording.

RecordNow! selects the first optical drive it finds, but you

can select the drive in RecordNow! before you begin

recording.

• Make sure the recording disc tray is clean and

undamaged.

• Select a slower write speed for the recording drive, if it

is available. Each time you make a recording,

RecordNow! selects the optimum recording speed. Refer

to the Help menu in the RecordNow! recording program

to choose the speed.

Problem with PC operation.

• RecordNow! does not let you add a track if it exceeds

the available space on your disc. You can make space

available by removing one or more tracks from the list

before recording the files to disc.

• Close all software programs and windows before

recording.

• Make sure you have enough space available on your

hard disk drive to store a temporary copy of the content.

• If you are on a network, copy the files from a network

drive to your hard disk drive first, and then record them

to disc.

• Enable Direct Memory Access (DMA) on your PC.

• Restart the PC and try again.