HP CQ5715F, CQ5720F Options and Software Limited Warranties, Send-in and Return Warranty Service

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Send-in and Return Warranty Service

Send-in and Return Warranty Service

Your HP Limited Warranty includes a send-in and return warranty service. Under the terms of send-in and return service, HP will ship to you, at HP’s expense, packaging to use to pack your unit to ship to HP for service; you are responsible for freight costs and insurance for shipping the unit to HP. You can arrange with HP for the inbound shipping and associated costs (to obtain more information call 1-800-474-6836 (800-HP-invent) for detailed costs and instructions), or you may opt to select your own courier and pay shipping costs. If you select your own courier, you are also responsible for insuring any unit shipped to the service location and you assume risk of loss or damage during shipping. HP will repair the unit and return it to you. HP will incur all repair and shipping costs for the return of the repaired product.

Carry-in Warranty Service

Under the terms of carry-in service, you will be required to deliver your HP Hardware Product to an authorized service location for warranty repair. You must prepay any shipping charges, taxes, or duties associated with transportation of the product to and from the service location. In addition, you are responsible for insuring any product shipped or returned to an authorized service location and assume risk of loss during shipping.

Service Upgrades

HP has a range of additional support and service coverage for your product that can be purchased locally. However, some support and related products may not be available in all countries/regions. For information on availability of service upgrades and the cost for these service upgrades, refer to the HP Web site at: http://www.hp.com/support

Options and Software Limited Warranties

The Limited Warranty terms and conditions for most HP-branded options (HP Options) are as set forth in the Limited Warranty applicable to the HP Option and are included in the HP Option product packaging. If your HP Option is installed in an HP Hardware Product, HP may provide warranty service for either the period specified in the warranty documents (HP Option Limited Warranty Period) that shipped with the HP Option or for the remaining warranty period of the HP Hardware Product in which the HP Option is being installed, whichever period is the longer, but not to exceed three (3) years from the date you purchased the HP Option. The HP Option Limited Warranty Period starts from the date of purchase from HP or an HP authorized reseller. Your dated sales or delivery receipt, showing the date of purchase of the HP Option, is your warranty start date. See your HP Option Limited Warranty for more details. Non-HP options are provided “AS IS.” However, non-HP manufacturers and suppliers may provide warranties directly to you.

EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE END-USER LICENSE OR PROGRAM LICENSE AGREEMENT, OR IF OTHERWISE PROVIDED UNDER LOCAL LAW, SOFTWARE PRODUCTS, INCLUDING ANY SOFTWARE PRODUCTS, FREEWARE (AS DEFINED BELOW), AND THE OPERATING SYSTEM PREINSTALLED BY HP ARE PROVIDED “AS IS” AND WITH ALL FAULTS, AND HP HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE AND NON-INFRINGEMENT, ANY IMPLIED WARRANTIES, DUTIES, OR CONDITIONS OF MERCHANTABILITY, OF FITNESS FOR A

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Contents Limited Warranty and Support Guide Guide de garantie limitée et d’assistance techniquePage Limited Warranty and Support Guide Warranty Statement Safety Information Support InformationHardware Limited Warranty General TermsExclusions Exclusive Remedy Limitation of LiabilityCustomer Self Repair Warranty Service Limited Warranty PeriodTypes of Warranty Service Options and Software Limited Warranties Send-in and Return Warranty ServiceCarry-in Warranty Service Service UpgradesDocument.jsp?objectID=lpg50101 Software Technical Supporthttp//h20000.www2.hp.com/bizsupport/TechSupport Contacting HP Safety InformationHow to Check Warranty and Support Entitlement Where to Get Help Support InformationDon’t Forget to Register HP Total CareHP Total Care Out-of-Warranty Support Options Protect Your InvestmentUnderstanding Hard Disk Drive Space Confirming Total Memory Recycle - HP Planet PartnersNote About Systems Configured with 4GB of Memory Page Informations sur l’assistance technique Guide de garantie limitée et d’assistance techniqueDéclaration de garantie Informations concernant la sécurité Garantie limitée sur le matériel Généralités90 jours ou jusqu’à la fin de la période de validité de la garantie limitée du Produit matériel HP qu’elles remplacent ou dans lequel elles sont utilisées, selon la plus longue de ces deux périodes Recours exclusif VOUS DEVEZ RÉALISER PÉRIODIQUEMENT DES COPIES DE SÉCURITÉ DES DONNÉES ENREGISTRÉES SUR VOTRE DISQUE DUR OU D’AUTRES SUPPORTS DE STOCKAGE, POUR VOUS PROTÉGER CONTRE LES RISQUES DE PANNE, D’ALTÉRATION OU DE PERTE DE DONNÉES. AVANT DE RETOURNER UN APPAREIL POUR LE FAIRE RÉPARER, N’OUBLIEZ PAS DE RÉALISER UNE COPIE DE SÉCURITÉ DE VOS DONNÉES ET D’Y ENLEVER TOUTES VOS INFORMATIONS CONFIDENTIELLES, PRIVÉES ET PERSONNELLES. HP N’EST PAS RESPONSABLE DES DOMMAGES ET PERTES DE DONNÉES AFFECTANT UN PROGRAMME, DES DONNÉES OU UN SUPPORT DE STOCKAGE AMOVIBLE. LA SOCIÉTÉ HP N’EST PAS RESPONSABLE DE LA RESTAURATION OU DE LA RÉINSTALLATION DES PROGRAMMES ET DONNÉES AUTRES QUE LES LOGICIELS INSTALLÉS PAR ELLE LORS DE LA FABRICATION DU PRODUIT. IL SE PEUT QUE LES DONNÉES DES UNITÉS RENVOYÉES POUR RÉPARATION SOIENT EFFACÉES DU DISQUE DUR ET QUE LES PROGRAMMES SOIENT RESTAURÉS À LEUR ÉTAT INITIALPériode de garantie limitée Types de services de garantieLimitation de responsabilité Service de garantie en atelier Service de réparation par l’utilisateurService de retour et d’expédition sous garantie Garanties limitées sur les options et les logiciels Services supplémentairesAssistance technique concernant les logiciels Vérification des droits à la garantie et à l’assistance technique Informations concernant la sécuritéCoordonnées de HP Informations sur l’assistance technique N’oubliez pas d’enregistrer votre achatObtenir de l’aide Assistance technique HP Total CareProtégez votre investissement Caractéristiques de l’espace du disque dur Recyclage - Planet Partners de HPRemarque concernant les systèmes configurés avec 4 Go de mémoire Confirmation de la mémoire totale
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