HP dx2480 manual Survey Tab

Page 64

Computer Diagnostic Features

Survey Tab

The Survey tab displays important system configuration information. In the View section on the left side of the screen, you can select the Summary view to see limited configuration data or select the Advanced view to see all the data in the selected category. Regardless of whether you choose Advanced or Summary, the following categories of information are available on the Survey tab:

All-Gives a listing of all categories of information about the computer.

Overview-Gives you a listing of general information about the computer.

Architecture-Provides system BIOS and PCI device information. Asset

Control-Shows asset tag, system serial number, and processor information.

Communication-Shows information about the computer parallel (LPT) and serial (COM) port settings, plus USB and network controller information.

Graphics-Shows information about the graphics controller of the computer.

Input Devices-Shows information about the keyboard, mouse, and other input devices connected to the computer.

Memory-Shows information about all memory in the computer. This includes memory slots on the system board and any memory modules installed.

Miscellaneous-Shows information obtained from the computer configuration memory (CMOS), system management BIOS data, system board data, and diagnostics component information.

Storage-Shows information about storage media connected to the computer. This list includes all fixed disks, diskette drives, and optical drives.

System-Shows information about the system board, processor, chassis, and BIOS, plus internal speaker and PCI bus information.

Troubleshooting Guide

www.hp.com/in

8-3

Image 64
Contents Hardware Reference Manual Hardware Reference Guide Hardware Reference Guide Contents Security Lock Provisions Product Features Standard Configuration FeaturesFront Panel Components Front Panel ComponentsRear Panel Components Rear Panel ComponentsKeyboard Keyboard ComponentsWindows Logo Key Special Mouse FunctionsSerial Number Location Hardware Upgrades Serviceability FeaturesRemoving the Computer Access Panel Removing the Front Bezel DIMMs Installing Additional MemoryDDR2-SDRAM DIMMs Populating Dimm Sockets Installing DIMMs Installing a Dimm Removing a 5.25 Drive Bezel Blank Replacing or Upgrading a Drive Locating Drive Positions Drive PositionsRemoving a Drive Hard disk is inserted or slide out from the back Replacing a Drive Sliding the Drives into the Drive Cage Sliding the Hard Drive into the Drive Cage Install Second Hard Disk Hardware Upgrades Hardware Upgrades Removing or Installing an Expansion Card Releasing the Slot Cover Lock Removing an Expansion Slot Cover Removing an Expansion Card Replacing or Adding an Expansion Card Securing the Expansion Cards and Slot Covers Reassembling the Computer Turn on the computer by pressing the power button Battery Replacement Hardware Reference Guide Power Supply Notice Power Supply Label Chassis Intrusion Switch Installing a Security LockMechanical Lock Preventing Electrostatic Damage Grounding MethodsHardware Reference Guide Computer Operating Guidelines and Routine Care Optical Drive Precautions CleaningSafety OperationShipping Preparation Computer Setup F10 Utility Guide Computer Setup F10 Utility Guide Contents Contents Computer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities Computer Setup F10 Utility Computer Setup Heading Option DescriptionCHS 1MB 3BC/IRQ7 Computer Setup Heading Option Description Troubleshooting Guide Troubleshooting Guide Computer Diagnostic Features HP Insight DiagnosticsAccessing HP Insight Diagnostics Survey Tab Test Tab UnattendedStatus Tab Saving and Printing Information in HP Insight Diagnostics Log TabDownloading the Latest Version of HP Insight Diagnostics Troubleshooting Safety and Comfort Before You Call for Technical SupportTroubleshooting Run the Restore Plus! DVD Helpful HintsTroubleshooting Solving General Problems Problem Cause SolutionTo permit required airflow Cable connections are Problem Cause Solution Solving Hardware Installation Problems Interpreting Diagnostic Lights and Audible Codes Problem CauseDiagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Restoring the Software Contacting Customer Support