HP dx2480 manual Computer Diagnostic Features, HP Insight Diagnostics

Page 62

1

Computer Diagnostic Features

HP Insight Diagnostics

!

!

HP Insight Diagnostics is included on CD with some computer models only.

The HP Insight Diagnostics utility allows you to view information about the hardware configuration of the computer and perform hardware diagnostic tests on the subsystems of the computer. The utility simplifies the process of effectively identifying, diagnosing, and isolating hardware issues.

The HP Insight Diagnostics utility allows you to view information about the hardware configuration of the computer and perform hardware diagnostic tests on the subsystems of the computer. The utility simplifies the process of effectively identifying, diagnosing, and isolating hardware issues.

Use HP Insight Diagnostics to determine if all the devices installed on the computer are recognized by the system and functioning properly. Running tests is optional but recommended after installing or connecting a new device.

You should run tests, save the test results, and print them so that you have printed reports available before placing a call to the Customer Support Center.

Third party devices may not be detected by HP Insight Diagnostics.

Troubleshooting Guide

www.hp.com/in

8-1

Image 62
Contents Hardware Reference Manual Hardware Reference Guide Hardware Reference Guide Contents Security Lock Provisions Product Features Standard Configuration FeaturesFront Panel Components Front Panel ComponentsRear Panel Components Rear Panel ComponentsKeyboard Keyboard ComponentsWindows Logo Key Special Mouse FunctionsSerial Number Location Hardware Upgrades Serviceability FeaturesRemoving the Computer Access Panel Removing the Front Bezel DDR2-SDRAM DIMMs Installing Additional MemoryDIMMs Populating Dimm Sockets Installing DIMMs Installing a Dimm Removing a 5.25 Drive Bezel Blank Replacing or Upgrading a Drive Locating Drive Positions Drive PositionsRemoving a Drive Hard disk is inserted or slide out from the back Replacing a Drive Sliding the Drives into the Drive Cage Sliding the Hard Drive into the Drive Cage Install Second Hard Disk Hardware Upgrades Hardware Upgrades Removing or Installing an Expansion Card Releasing the Slot Cover Lock Removing an Expansion Slot Cover Removing an Expansion Card Replacing or Adding an Expansion Card Securing the Expansion Cards and Slot Covers Reassembling the Computer Turn on the computer by pressing the power button Battery Replacement Hardware Reference Guide Power Supply Notice Power Supply Label Mechanical Lock Installing a Security LockChassis Intrusion Switch Preventing Electrostatic Damage Grounding MethodsHardware Reference Guide Computer Operating Guidelines and Routine Care Safety Optical Drive PrecautionsCleaning OperationShipping Preparation Computer Setup F10 Utility Guide Computer Setup F10 Utility Guide Contents Contents Computer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities Computer Setup F10 Utility Computer Setup Heading Option DescriptionCHS 1MB 3BC/IRQ7 Computer Setup Heading Option Description Troubleshooting Guide Troubleshooting Guide Computer Diagnostic Features HP Insight DiagnosticsAccessing HP Insight Diagnostics Survey Tab Test Tab UnattendedStatus Tab Saving and Printing Information in HP Insight Diagnostics Log TabDownloading the Latest Version of HP Insight Diagnostics Troubleshooting Safety and Comfort Before You Call for Technical SupportTroubleshooting Run the Restore Plus! DVD Helpful HintsTroubleshooting Solving General Problems Problem Cause SolutionTo permit required airflow Cable connections are Problem Cause Solution Solving Hardware Installation Problems Interpreting Diagnostic Lights and Audible Codes Problem CauseDiagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Restoring the Software Contacting Customer Support