HP 600B manual Solving Display Problems, Blank screen no video Cause Solution

Page 68

Solving Display Problems

If you encounter display problems, see the documentation that came with the monitor and to the

common causes and solutions listed in the following table.

Screen is blank, and monitor power light is not lit.

Cause

Solution

 

 

Power cord is not properly connected.

Unplug and reconnect the power plug on the back of the

 

monitor and the wall outlet.

 

 

Monitor is not turned on.

Press the power button on the front of the monitor.

 

 

 

Blank screen (no video).

 

 

 

Cause

Solution

 

 

Computer is not turned on.

Press the power button on the front of the computer.

 

 

Computer is in standby mode.

Press the power button to resume from standby mode.

 

CAUTION: When attempting to resume from standby

 

mode, do not hold down the power button for more than four

 

seconds. Otherwise, the computer will shut down and you will

 

lose any unsaved data.

The cable connections are not correct.

Check the cable connection from the monitor to the computer and to the electrical outlet.

You may have a screen blanking utility installed or energy

Press any key or click the mouse button and, if set, type your

saver features are enabled.

password.

 

 

You are using a fixed-sync monitor and it will not sync at the

Be sure that the monitor can accept the same horizontal scan

resolution chosen.

rate as the resolution chosen.

 

 

Monitor cable is plugged into the wrong connector.

If the computer system has both an integrated graphics

 

connector and an add-in graphics card connector, plug the

 

monitor cable into the graphics card connector on the back of

 

the computer.

 

 

Monitor settings in the computer are not compatible with the

1. In Windows 7 Control Panel, under Appearance and

monitor.

Personalization, select Adjust screen resolution.

 

2. Use the sliding control to reset the resolution.

 

 

Monitor is configured to use an input that is not active.

Use the monitor's on-screen menu controls to select the input

 

that is being driven by the system. Refer to the monitor's user

 

documentation for more information on the on-screen controls

 

and settings.

 

 

Bad monitor.

Try a different monitor.

 

 

60

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Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Page Table of contents 600B MT PC Computer Diagnostic Features Password Security and Resetting Cmos Installing and Customizing the Software Installing the Operating SystemDownloading Microsoft Windows Updates Installing or Upgrading Device Drivers Windows systemsAccessing Disk Image ISO Files Protecting the SoftwareComputer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities 1Computer Setup F10 UtilityComputer Setup-File 2Computer Setup-FileComputer Setup-Storage 3Computer Setup-StorageConfiguration Option Description DeviceDPS Self-Test Boot OrderStorage Options Sata Emulation Computer Setup-Security 4Computer Setup-SecurityNetwork Boot USB SecuritySlot Security System IDsComputer Setup-Power Computer Setup-Advanced5Computer Setup-Power 6Computer Setup-Advanced for advanced usersBus Options Device OptionsSerial ATA Sata Drive Guidelines and Features Serial ATA Hard Drive CharacteristicsSata Hard Drives Sata Hard Drive CablesSmart ATA Drives Hard Drive CapacitiesDrive/Partition Capacity Limits File System Controller Type Operating System PartitionChassis Designation Micro TowerElectrostatic Discharge Information Generating StaticPreventing Electrostatic Damage to Equipment Relative Humidity Event 55% 40% 10%Static Shielding Protection Levels Method Voltage Personal Grounding Methods and EquipmentGrounding the Work Area Operating Guidelines Recommended Materials and EquipmentGeneral Cleaning Safety Precautions Cleaning the Computer CaseCleaning the Keyboard Routine CareService Considerations Cleaning the MonitorCleaning the Mouse Tools and Software RequirementsHard Drives Cables and ConnectorsScrews Lithium Coin Cell Battery Removal and Replacement Procedures Micro Tower MT Chassis Preparation for DisassemblyAccess Panel Front Bezel Installing Additional Memory DIMMsDDR3-SDRAM DIMMs Populating Dimm SocketsInstalling DIMMs 1DIMM Socket Locations -600B MT PCDescription Socket Color Insertion Order XMM3 populate firstPage Cable Connections Connector Name Connector Color DescriptionCable Management 2Drive Positions DrivesDrive Positions Installing and Removing Drives System Board Connector System Board Label Color 3System Board Drive Connections -600B MT PCRemoving the Hard Drive Front I/O Assembly Power Switch/LED Assembly Memory modules Installing Additional Memory on page25 System BoardBattery Type 1 Battery Holder Type 2 Battery HolderSystem Recovery Restore and RecoveryMicrosoft System Restore System Recovery Options System Recovery from the Windows Start MenuSystem Recovery at System Startup System Recovery from Recovery DiscsCreating Recovery Discs Recovery DiscsChoosing Recovery Discs Accessing HP Vision Diagnostics Computer Diagnostic FeaturesHewlett-Packard Vision Diagnostics Survey Tab Test Tab Status TabErrors Tab History TabHelp Tab Saving and Printing Information in HP Vision DiagnosticsDownloading the Latest Version of HP Vision Diagnostics Protecting the Software Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical SupportHelpful Hints Page Solving General Problems Computer will not turn on or start CauseClick Start Task Manager End TaskComputer date and time display is incorrect Cause Solution Computer shuts down automatically Cause SolutionCause Solution Cannot remove computer cover or access panel Cause Poor performance is experienced Cause SolutionLower the display resolution for the current application or Solving Diskette Problems Diskette drive light stays on Cause SolutionTab. Under Errorchecking click Check Now Diskette drive cannot write to a diskette Cause SolutionProblem has occurred with a disk transaction Cause Solution Diskette drive cannot read a diskette Cause SolutionInvalid system disk message is displayed Cause Solution Cannot Boot to Diskette Cause SolutionSolving Hard Drive Problems Hard drive error occurs Cause SolutionDisk transaction problem Cause Solution Drive not found identified Cause SolutionSolving Media Card Reader Problems Can not write to the media card Cause SolutionNot recognized by the computer Cause Solution Computer’s software is used to safely eject the cardPersonalization , select Adjust screen resolution Solving Display ProblemsBlank screen no video Cause Solution Select ImageControl/ Horizontal Position or Vertical Dim characters Cause SolutionImage is not centered Cause Solution Out of Range displays on screen Cause Solution Solving Audio Problems Enable digital CD audio for this CD-ROM device isLine-in jack is not functioning properly Cause Solution Sound cuts in and out Cause SolutionSolving Printer Problems Printer will not print Cause SolutionPrinter will not turn on Cause Solution Printer prints garbled information Cause SolutionSolving Keyboard and Mouse Problems Optical mouse does not track cursor well Cause Solution Cursor moves too fast or too slow Cause Solution Click Start Control Panel HardwareSound Mouse Click the Pointer Options tabSolving Hardware Installation Problems New device does not work Cause SolutionClick Hardware and Sound Click Device ManagerCheck box to Allow this device to wake Computer Solving Network ProblemsWake-on-LAN feature is not functioning Cause Solution Network status link light never flashes Cause Solution Diagnostics reports a failure Cause SolutionMatch current configuration New network card will not boot Cause SolutionSolving Memory Problems Out of memory error Cause SolutionMemory count during Post is wrong Cause Solution Insufficient memory error during operation Cause SolutionSolving CD-ROM and DVD Problems Movie will not play in the DVD drive Cause SolutionCannot eject compact disc tray-load unit Cause Solution Restart your PC if necessary System will not boot from USB flash drive Cause Solution Solving USB Flash Drive ProblemsUSB flash drive not found identified Cause Solution Solving Front Panel Component Problems Solving Internet Access Problems Unable to connect to the Internet Cause SolutionWindows Select Start Control PanelClick Network and Internet Click Internet OptionsSolving Software Problems Contacting Customer SupportPost Error Messages Post Text Messages1Numeric Codes and Text Messages Control panel message Description Recommended actionInterpreting Post Diagnostic Audible Codes 2Diagnostic Audible CodesOpened Warning item and select Clear Beep Definition Possible Cause Recommended ActionDuration of each beep or pause is defined below Beep/Pause Type ActionPassword Security and Resetting Resetting the Password JumperClearing and Resetting the Cmos Connector Pin Assignments Connector and Icon Pin SignalConnector and Icon 1/8 miniphone Pin Signal Ethernet BNCPin Power for CPU HeadphoneLine-in Audio Line-out AudioPin Power MonitorX1, x4, x8, and x16 PCI Express Connector Pin a Signal PCI ExpressX1, x4, x8, and x16 PCI Express Connector Pin B Signal General Requirements Power Cord Set RequirementsJapanese Power Cord Requirements Country-Specific Requirements Country Accrediting AgencySpecifications 600B MT PC models
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600B specifications

The HP 600B is a versatile desktop computer designed to meet the demands of both business users and professionals. Recognized for its compact design and robust performance, the HP 600B is particularly suited for a range of applications, from basic office tasks to more complex business processes.

One of the standout features of the HP 600B is its powerful Intel Core processor. Depending on the specific configuration, users can choose from various processor options, including Intel's third and fourth generation Core series. This ensures that the machine can handle multitasking efficiently, enabling users to run multiple applications simultaneously without experiencing slowdowns. Coupled with the processor is the option for ample RAM, which can typically be expanded up to 16GB, ensuring smooth operation even under heavy loads.

Storage is another strong point of the HP 600B. The system offers a range of storage options, including traditional hard disk drives (HDD) and solid-state drives (SSD). The inclusion of SSDs allows for significantly faster boot up times and quicker access to files and applications, enhancing overall productivity. Users can find configurations that accommodate various storage capacities, catering to individual data needs.

The HP 600B also emphasizes connectivity. It comes equipped with multiple USB ports, including USB 3.0 for high-speed data transfer, as well as HDMI and VGA ports for video output. This allows users to connect a variety of peripherals and displays, making it a flexible choice for different work environments. Integrated Ethernet and optional Wi-Fi capabilities ensure that users can maintain reliable internet connectivity.

Energy efficiency is an important characteristic of the HP 600B. The device is designed to meet Energy Star standards, reflecting HP’s commitment to sustainability. This not only reduces the environmental impact but also helps in lowering energy costs for users in the long run.

Furthermore, the HP 600B is built with manageability and security in mind. It includes advanced security features, such as BIOS protection and hardware-based features to safeguard sensitive data. This makes it an ideal choice for enterprises that require secure computing solutions.

In conclusion, the HP 600B is a well-rounded desktop computer that balances performance, efficiency, and security. With its range of configurations and solid build quality, it is an excellent option for businesses and professionals looking for a reliable and capable desktop solution.
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