HP 600B manual Solving Internet Access Problems, Unable to connect to the Internet Cause Solution

Page 88

Solving Internet Access Problems

If you encounter Internet access problems, consult your Internet Service Provider (ISP) or refer to the

common causes and solutions listed in the following table.

Unable to connect to the Internet.

Cause

Solution

 

 

 

 

 

Internet Service Provider (ISP) account is not set up properly.

Verify Internet settings or contact your ISP for assistance.

 

 

 

 

Modem is not set up properly.

Reconnect the modem. Verify the connections are correct

 

 

 

using the quick setup documentation.

 

 

 

 

Web browser is not set up properly.

Verify that the Web browser is installed and set up to work

 

 

 

with your ISP.

 

 

 

 

Cable/DSL modem is not plugged in.

Plug in cable/DSL modem. You should see a ―power‖ LED

 

 

 

light on the front of the cable/DSL modem.

 

 

 

 

Cable/DSL service is not available or has been interrupted

Try connecting to the Internet at a later time or contact your

 

due to bad weather.

ISP. (If the cable/DSL service is connected, the ―cable‖ LED

 

 

 

light on the front of the cable/DSL modem will be on.)

 

 

 

 

Modem cable is not properly connected.

Unplug and reconnect the modem, verifying connections.

 

 

 

Note that your PC may also have an Ethernet network

 

 

 

interface (also called a network interface card, or NIC) that

 

 

 

connects to a local area network (LAN). Although it looks

 

 

 

similar to the modem connector, the RJ-45 Ethernet network

 

 

 

connector is not the same. Verify that you are using the

 

 

 

modem connector. Do not connect a telephone cable to the

 

 

 

NIC. Do not plug a network cable into a telephone service

 

 

 

line; doing so may damage the NIC.

 

 

 

 

 

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Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Page Table of contents 600B MT PC Computer Diagnostic Features Password Security and Resetting Cmos Installing and Customizing the Software Installing the Operating SystemDownloading Microsoft Windows Updates Installing or Upgrading Device Drivers Windows systemsAccessing Disk Image ISO Files Protecting the SoftwareComputer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities 1Computer Setup F10 UtilityComputer Setup-File 2Computer Setup-FileComputer Setup-Storage 3Computer Setup-StorageConfiguration Option Description DeviceStorage Options Sata Emulation Boot OrderDPS Self-Test Computer Setup-Security 4Computer Setup-SecurityNetwork Boot USB SecuritySlot Security System IDsComputer Setup-Power Computer Setup-Advanced5Computer Setup-Power 6Computer Setup-Advanced for advanced usersBus Options Device OptionsSerial ATA Sata Drive Guidelines and Features Serial ATA Hard Drive CharacteristicsSata Hard Drives Sata Hard Drive CablesSmart ATA Drives Hard Drive CapacitiesDrive/Partition Capacity Limits File System Controller Type Operating System PartitionChassis Designation Micro TowerElectrostatic Discharge Information Generating StaticPreventing Electrostatic Damage to Equipment Relative Humidity Event 55% 40% 10%Grounding the Work Area Personal Grounding Methods and EquipmentStatic Shielding Protection Levels Method Voltage Operating Guidelines Recommended Materials and EquipmentGeneral Cleaning Safety Precautions Cleaning the Computer CaseCleaning the Keyboard Routine CareService Considerations Cleaning the MonitorCleaning the Mouse Tools and Software RequirementsScrews Cables and ConnectorsHard Drives Lithium Coin Cell Battery Removal and Replacement Procedures Micro Tower MT Chassis Preparation for DisassemblyAccess Panel Front Bezel Installing Additional Memory DIMMsDDR3-SDRAM DIMMs Populating Dimm SocketsInstalling DIMMs 1DIMM Socket Locations -600B MT PCDescription Socket Color Insertion Order XMM3 populate firstPage Cable Management Connector Name Connector Color DescriptionCable Connections Drive Positions Drives2Drive Positions Installing and Removing Drives System Board Connector System Board Label Color 3System Board Drive Connections -600B MT PCRemoving the Hard Drive Front I/O Assembly Power Switch/LED Assembly Memory modules Installing Additional Memory on page25 System BoardBattery Type 1 Battery Holder Type 2 Battery HolderMicrosoft System Restore Restore and RecoverySystem Recovery System Recovery Options System Recovery from the Windows Start MenuSystem Recovery at System Startup System Recovery from Recovery DiscsChoosing Recovery Discs Recovery DiscsCreating Recovery Discs Hewlett-Packard Vision Diagnostics Computer Diagnostic FeaturesAccessing HP Vision Diagnostics Survey Tab Test Tab Status TabErrors Tab History TabDownloading the Latest Version of HP Vision Diagnostics Saving and Printing Information in HP Vision DiagnosticsHelp Tab Protecting the Software Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical SupportHelpful Hints Page Solving General Problems Computer will not turn on or start CauseClick Start Task Manager End TaskCause Solution Computer shuts down automatically Cause SolutionComputer date and time display is incorrect Cause Solution Cannot remove computer cover or access panel Cause Poor performance is experienced Cause SolutionLower the display resolution for the current application or Solving Diskette Problems Diskette drive light stays on Cause SolutionTab. Under Errorchecking click Check Now Diskette drive cannot write to a diskette Cause SolutionProblem has occurred with a disk transaction Cause Solution Diskette drive cannot read a diskette Cause SolutionInvalid system disk message is displayed Cause Solution Cannot Boot to Diskette Cause SolutionSolving Hard Drive Problems Hard drive error occurs Cause SolutionDisk transaction problem Cause Solution Drive not found identified Cause SolutionSolving Media Card Reader Problems Can not write to the media card Cause SolutionNot recognized by the computer Cause Solution Computer’s software is used to safely eject the cardBlank screen no video Cause Solution Solving Display ProblemsPersonalization , select Adjust screen resolution Image is not centered Cause Solution Dim characters Cause SolutionSelect ImageControl/ Horizontal Position or Vertical Out of Range displays on screen Cause Solution Solving Audio Problems Enable digital CD audio for this CD-ROM device isLine-in jack is not functioning properly Cause Solution Sound cuts in and out Cause SolutionSolving Printer Problems Printer will not print Cause SolutionPrinter will not turn on Cause Solution Printer prints garbled information Cause SolutionSolving Keyboard and Mouse Problems Optical mouse does not track cursor well Cause Solution Cursor moves too fast or too slow Cause Solution Click Start Control Panel HardwareSound Mouse Click the Pointer Options tabSolving Hardware Installation Problems New device does not work Cause SolutionClick Hardware and Sound Click Device ManagerWake-on-LAN feature is not functioning Cause Solution Solving Network ProblemsCheck box to Allow this device to wake Computer Network status link light never flashes Cause Solution Diagnostics reports a failure Cause SolutionMatch current configuration New network card will not boot Cause SolutionSolving Memory Problems Out of memory error Cause SolutionMemory count during Post is wrong Cause Solution Insufficient memory error during operation Cause SolutionSolving CD-ROM and DVD Problems Movie will not play in the DVD drive Cause SolutionCannot eject compact disc tray-load unit Cause Solution Restart your PC if necessary USB flash drive not found identified Cause Solution Solving USB Flash Drive ProblemsSystem will not boot from USB flash drive Cause Solution Solving Front Panel Component Problems Solving Internet Access Problems Unable to connect to the Internet Cause SolutionWindows Select Start Control PanelClick Network and Internet Click Internet OptionsSolving Software Problems Contacting Customer SupportPost Error Messages Post Text Messages1Numeric Codes and Text Messages Control panel message Description Recommended actionInterpreting Post Diagnostic Audible Codes 2Diagnostic Audible CodesOpened Warning item and select Clear Beep Definition Possible Cause Recommended ActionDuration of each beep or pause is defined below Beep/Pause Type ActionPassword Security and Resetting Resetting the Password JumperClearing and Resetting the Cmos Connector Pin Assignments Connector and Icon Pin SignalConnector and Icon 1/8 miniphone Pin Signal Ethernet BNCPin Power for CPU HeadphoneLine-in Audio Line-out AudioPin Power MonitorX1, x4, x8, and x16 PCI Express Connector Pin a Signal PCI ExpressX1, x4, x8, and x16 PCI Express Connector Pin B Signal Japanese Power Cord Requirements Power Cord Set RequirementsGeneral Requirements Country-Specific Requirements Country Accrediting AgencySpecifications 600B MT PC models
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600B specifications

The HP 600B is a versatile desktop computer designed to meet the demands of both business users and professionals. Recognized for its compact design and robust performance, the HP 600B is particularly suited for a range of applications, from basic office tasks to more complex business processes.

One of the standout features of the HP 600B is its powerful Intel Core processor. Depending on the specific configuration, users can choose from various processor options, including Intel's third and fourth generation Core series. This ensures that the machine can handle multitasking efficiently, enabling users to run multiple applications simultaneously without experiencing slowdowns. Coupled with the processor is the option for ample RAM, which can typically be expanded up to 16GB, ensuring smooth operation even under heavy loads.

Storage is another strong point of the HP 600B. The system offers a range of storage options, including traditional hard disk drives (HDD) and solid-state drives (SSD). The inclusion of SSDs allows for significantly faster boot up times and quicker access to files and applications, enhancing overall productivity. Users can find configurations that accommodate various storage capacities, catering to individual data needs.

The HP 600B also emphasizes connectivity. It comes equipped with multiple USB ports, including USB 3.0 for high-speed data transfer, as well as HDMI and VGA ports for video output. This allows users to connect a variety of peripherals and displays, making it a flexible choice for different work environments. Integrated Ethernet and optional Wi-Fi capabilities ensure that users can maintain reliable internet connectivity.

Energy efficiency is an important characteristic of the HP 600B. The device is designed to meet Energy Star standards, reflecting HP’s commitment to sustainability. This not only reduces the environmental impact but also helps in lowering energy costs for users in the long run.

Furthermore, the HP 600B is built with manageability and security in mind. It includes advanced security features, such as BIOS protection and hardware-based features to safeguard sensitive data. This makes it an ideal choice for enterprises that require secure computing solutions.

In conclusion, the HP 600B is a well-rounded desktop computer that balances performance, efficiency, and security. With its range of configurations and solid build quality, it is an excellent option for businesses and professionals looking for a reliable and capable desktop solution.
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