HP 600B manual Solving Keyboard and Mouse Problems, Cause Solution

Page 74

Solving Keyboard and Mouse Problems

If you encounter keyboard or mouse problems, see the documentation that came with the equipment and to the common causes and solutions listed in the following table.

Keyboard commands and typing are not recognized by the computer.

Cause

Solution

 

 

Keyboard connector is not properly connected.

1. On the Windows 7 Desktop, click Start > Shut Down.

 

2. After the shutdown is complete, reconnect the keyboard

 

to the back of the computer and restart the computer.

 

 

Program in use has stopped responding to commands.

Shut down your computer using the mouse and then restart the

 

computer.

 

 

Keyboard needs repairs.

See the Worldwide Limited Warranty for terms and

 

conditions.

 

 

Computer is in standby mode.

Press the power button to resume from standby mode.

 

CAUTION: When attempting to resume from standby

 

mode, do not hold down the power button for more than four

 

seconds. Otherwise, the computer will shut down and you will

 

lose any unsaved data.

 

 

Cursor will not move using the arrow keys on the keypad.

 

 

 

Cause

Solution

The Num Lock key may be on.

Press the Num Lock key. The Num Lock light should not be on if you want to use the arrow keys.

Wireless keyboard does not work after installation or is not detected.

Cause

Solution

 

 

Keyboard is not synchronized with the receiver.

Synchronize the keyboard and receiver. Refer to the

 

documentation included with the keyboard for instructions.

 

 

Keyboard is out of range of the receiver.

Place the keyboard closer to the receiver.

 

 

Keyboard batteries are not installed or too weak.

Install or replace the keyboard batteries.

 

 

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Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Page Table of contents 600B MT PC Computer Diagnostic Features Password Security and Resetting Cmos Installing and Customizing the Software Installing the Operating SystemAccessing Disk Image ISO Files Downloading Microsoft Windows UpdatesInstalling or Upgrading Device Drivers Windows systems Protecting the SoftwareComputer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities 1Computer Setup F10 UtilityComputer Setup-File 2Computer Setup-FileConfiguration Computer Setup-Storage3Computer Setup-Storage Option Description DeviceDPS Self-Test Boot OrderStorage Options Sata Emulation Computer Setup-Security 4Computer Setup-SecuritySlot Security Network BootUSB Security System IDs5Computer Setup-Power Computer Setup-PowerComputer Setup-Advanced 6Computer Setup-Advanced for advanced usersBus Options Device OptionsSata Hard Drives Serial ATA Sata Drive Guidelines and FeaturesSerial ATA Hard Drive Characteristics Sata Hard Drive CablesDrive/Partition Capacity Limits Smart ATA DrivesHard Drive Capacities File System Controller Type Operating System PartitionChassis Designation Micro TowerPreventing Electrostatic Damage to Equipment Electrostatic Discharge InformationGenerating Static Relative Humidity Event 55% 40% 10%Static Shielding Protection Levels Method Voltage Personal Grounding Methods and EquipmentGrounding the Work Area Operating Guidelines Recommended Materials and EquipmentCleaning the Keyboard General Cleaning Safety PrecautionsCleaning the Computer Case Routine CareCleaning the Mouse Service ConsiderationsCleaning the Monitor Tools and Software RequirementsHard Drives Cables and ConnectorsScrews Lithium Coin Cell Battery Removal and Replacement Procedures Micro Tower MT Chassis Preparation for DisassemblyAccess Panel Front Bezel DDR3-SDRAM DIMMs Installing Additional MemoryDIMMs Populating Dimm SocketsDescription Socket Color Insertion Order Installing DIMMs1DIMM Socket Locations -600B MT PC XMM3 populate firstPage Cable Connections Connector Name Connector Color DescriptionCable Management 2Drive Positions DrivesDrive Positions Installing and Removing Drives System Board Connector System Board Label Color 3System Board Drive Connections -600B MT PCRemoving the Hard Drive Front I/O Assembly Power Switch/LED Assembly Memory modules Installing Additional Memory on page25 System BoardBattery Type 1 Battery Holder Type 2 Battery HolderSystem Recovery Restore and RecoveryMicrosoft System Restore System Recovery Options System Recovery from the Windows Start MenuSystem Recovery at System Startup System Recovery from Recovery DiscsCreating Recovery Discs Recovery DiscsChoosing Recovery Discs Accessing HP Vision Diagnostics Computer Diagnostic FeaturesHewlett-Packard Vision Diagnostics Survey Tab Test Tab Status TabErrors Tab History TabHelp Tab Saving and Printing Information in HP Vision DiagnosticsDownloading the Latest Version of HP Vision Diagnostics Protecting the Software Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical SupportHelpful Hints Page Click Start Task Manager Solving General ProblemsComputer will not turn on or start Cause End TaskComputer date and time display is incorrect Cause Solution Computer shuts down automatically Cause SolutionCause Solution Cannot remove computer cover or access panel Cause Poor performance is experienced Cause SolutionLower the display resolution for the current application or Tab. Under Errorchecking click Check Now Solving Diskette ProblemsDiskette drive light stays on Cause Solution Diskette drive cannot write to a diskette Cause SolutionInvalid system disk message is displayed Cause Solution Problem has occurred with a disk transaction Cause SolutionDiskette drive cannot read a diskette Cause Solution Cannot Boot to Diskette Cause SolutionDisk transaction problem Cause Solution Solving Hard Drive ProblemsHard drive error occurs Cause Solution Drive not found identified Cause SolutionSolving Media Card Reader Problems Can not write to the media card Cause SolutionNot recognized by the computer Cause Solution Computer’s software is used to safely eject the cardPersonalization , select Adjust screen resolution Solving Display ProblemsBlank screen no video Cause Solution Select ImageControl/ Horizontal Position or Vertical Dim characters Cause SolutionImage is not centered Cause Solution Out of Range displays on screen Cause Solution Solving Audio Problems Enable digital CD audio for this CD-ROM device isLine-in jack is not functioning properly Cause Solution Sound cuts in and out Cause SolutionPrinter will not turn on Cause Solution Solving Printer ProblemsPrinter will not print Cause Solution Printer prints garbled information Cause SolutionSolving Keyboard and Mouse Problems Optical mouse does not track cursor well Cause Solution Sound Mouse Cursor moves too fast or too slow Cause SolutionClick Start Control Panel Hardware Click the Pointer Options tabSolving Hardware Installation Problems New device does not work Cause SolutionClick Hardware and Sound Click Device ManagerCheck box to Allow this device to wake Computer Solving Network ProblemsWake-on-LAN feature is not functioning Cause Solution Network status link light never flashes Cause Solution Diagnostics reports a failure Cause SolutionMatch current configuration New network card will not boot Cause SolutionMemory count during Post is wrong Cause Solution Solving Memory ProblemsOut of memory error Cause Solution Insufficient memory error during operation Cause SolutionSolving CD-ROM and DVD Problems Movie will not play in the DVD drive Cause SolutionCannot eject compact disc tray-load unit Cause Solution Restart your PC if necessary System will not boot from USB flash drive Cause Solution Solving USB Flash Drive ProblemsUSB flash drive not found identified Cause Solution Solving Front Panel Component Problems Solving Internet Access Problems Unable to connect to the Internet Cause SolutionClick Network and Internet WindowsSelect Start Control Panel Click Internet OptionsSolving Software Problems Contacting Customer Support1Numeric Codes and Text Messages Post Error MessagesPost Text Messages Control panel message Description Recommended actionOpened Warning item and select Clear Interpreting Post Diagnostic Audible Codes2Diagnostic Audible Codes Beep Definition Possible Cause Recommended ActionDuration of each beep or pause is defined below Beep/Pause Type ActionPassword Security and Resetting Resetting the Password JumperClearing and Resetting the Cmos Connector and Icon 1/8 miniphone Pin Signal Connector Pin AssignmentsConnector and Icon Pin Signal Ethernet BNCLine-in Audio Pin Power for CPUHeadphone Line-out AudioPin Power MonitorX1, x4, x8, and x16 PCI Express Connector Pin a Signal PCI ExpressX1, x4, x8, and x16 PCI Express Connector Pin B Signal General Requirements Power Cord Set RequirementsJapanese Power Cord Requirements Country-Specific Requirements Country Accrediting AgencySpecifications 600B MT PC models
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600B specifications

The HP 600B is a versatile desktop computer designed to meet the demands of both business users and professionals. Recognized for its compact design and robust performance, the HP 600B is particularly suited for a range of applications, from basic office tasks to more complex business processes.

One of the standout features of the HP 600B is its powerful Intel Core processor. Depending on the specific configuration, users can choose from various processor options, including Intel's third and fourth generation Core series. This ensures that the machine can handle multitasking efficiently, enabling users to run multiple applications simultaneously without experiencing slowdowns. Coupled with the processor is the option for ample RAM, which can typically be expanded up to 16GB, ensuring smooth operation even under heavy loads.

Storage is another strong point of the HP 600B. The system offers a range of storage options, including traditional hard disk drives (HDD) and solid-state drives (SSD). The inclusion of SSDs allows for significantly faster boot up times and quicker access to files and applications, enhancing overall productivity. Users can find configurations that accommodate various storage capacities, catering to individual data needs.

The HP 600B also emphasizes connectivity. It comes equipped with multiple USB ports, including USB 3.0 for high-speed data transfer, as well as HDMI and VGA ports for video output. This allows users to connect a variety of peripherals and displays, making it a flexible choice for different work environments. Integrated Ethernet and optional Wi-Fi capabilities ensure that users can maintain reliable internet connectivity.

Energy efficiency is an important characteristic of the HP 600B. The device is designed to meet Energy Star standards, reflecting HP’s commitment to sustainability. This not only reduces the environmental impact but also helps in lowering energy costs for users in the long run.

Furthermore, the HP 600B is built with manageability and security in mind. It includes advanced security features, such as BIOS protection and hardware-based features to safeguard sensitive data. This makes it an ideal choice for enterprises that require secure computing solutions.

In conclusion, the HP 600B is a well-rounded desktop computer that balances performance, efficiency, and security. With its range of configurations and solid build quality, it is an excellent option for businesses and professionals looking for a reliable and capable desktop solution.
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