HP 600B manual Solving Hardware Installation Problems, New device does not work Cause Solution

Page 77

Solving Hardware Installation Problems

You may need to reconfigure the computer when you add or remove hardware, such as an additional drive or expansion card. If you install a plug and play device, Windows automatically recognizes the device and configures the computer. If you install a non–plug and play device, you must reconfigure the computer after completing installation of the new hardware. In Windows, use the Add Hardware Wizard and follow the instructions that appear on the screen.

WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching.

A new device is not recognized as part of the system.

Cause

Solution

 

 

Device drivers are not installed.

Install the device driver from the CD provided with the device,

 

or download and install the driver from the device

 

manufacturer Web site.

 

For HP peripheral devices, visit http://www.hp.com for the

 

latest drivers.

 

 

Device is not seated or connected properly.

Ensure that the device is properly and securely connected and

 

that pins in the connector are not bent down.

 

 

Cable(s) of new external device are loose or power cables

Ensure that all cables are properly and securely connected

are unplugged.

and that pins in the cable or connector are not bent down.

 

 

Power switch of new external device is not turned on.

Turn off the computer, turn on the external device, then turn on

 

the computer to integrate the device with the computer system.

 

 

When the system advised you of changes to the configuration,

Reboot the computer and follow the instructions for accepting

you did not accept them.

the changes.

 

 

A plug and play board may not automatically configure when

Use Windows Device Manager to deselect the automatic

added if the default configuration conflicts with other devices.

settings for the board and choose a basic configuration that

 

does not cause a resource conflict. You can also use

 

Computer Setup to reconfigure or disable devices to resolve

 

the resource conflict.

 

 

USB ports on the computer are disabled in Computer Setup.

Run the Computer Setup utility and ensure that the USB ports

 

 

are enabled.

 

 

There is a resource conflict.

Deselect the automatic settings in the operating system for the

 

device and choose a basic configuration that does not cause

 

a resource conflict. You can also reconfigure or disable

 

devices to resolve the resource conflict.

 

 

New device does not work.

 

 

 

Cause

Solution

 

 

You may need to be logged in as the computer administrator

To switch users, click Start, click Log Off, and then click

to install or uninstall a device driver.

Switch User; log in as the computer administrator and install

the driver.

 

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Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Page Table of contents 600B MT PC Computer Diagnostic Features Password Security and Resetting Cmos Installing the Operating System Installing and Customizing the SoftwareInstalling or Upgrading Device Drivers Windows systems Downloading Microsoft Windows UpdatesAccessing Disk Image ISO Files Protecting the SoftwareComputer Setup F10 Utilities Computer Setup F10 Utility1Computer Setup F10 Utility Using Computer Setup F10 Utilities2Computer Setup-File Computer Setup-File3Computer Setup-Storage Computer Setup-StorageConfiguration Option Description DeviceDPS Self-Test Boot OrderStorage Options Sata Emulation 4Computer Setup-Security Computer Setup-SecurityUSB Security Network BootSlot Security System IDsComputer Setup-Advanced Computer Setup-Power5Computer Setup-Power 6Computer Setup-Advanced for advanced usersDevice Options Bus OptionsSerial ATA Hard Drive Characteristics Serial ATA Sata Drive Guidelines and FeaturesSata Hard Drives Sata Hard Drive CablesHard Drive Capacities Smart ATA DrivesDrive/Partition Capacity Limits File System Controller Type Operating System PartitionMicro Tower Chassis DesignationGenerating Static Electrostatic Discharge InformationPreventing Electrostatic Damage to Equipment Relative Humidity Event 55% 40% 10%Static Shielding Protection Levels Method Voltage Personal Grounding Methods and EquipmentGrounding the Work Area Recommended Materials and Equipment Operating GuidelinesCleaning the Computer Case General Cleaning Safety PrecautionsCleaning the Keyboard Routine CareCleaning the Monitor Service ConsiderationsCleaning the Mouse Tools and Software RequirementsHard Drives Cables and ConnectorsScrews Lithium Coin Cell Battery Preparation for Disassembly Removal and Replacement Procedures Micro Tower MT ChassisAccess Panel Front Bezel DIMMs Installing Additional MemoryDDR3-SDRAM DIMMs Populating Dimm Sockets1DIMM Socket Locations -600B MT PC Installing DIMMsDescription Socket Color Insertion Order XMM3 populate firstPage Cable Connections Connector Name Connector Color DescriptionCable Management 2Drive Positions DrivesDrive Positions Installing and Removing Drives 3System Board Drive Connections -600B MT PC System Board Connector System Board Label ColorRemoving the Hard Drive Front I/O Assembly Power Switch/LED Assembly System Board Memory modules Installing Additional Memory on page25Battery Type 2 Battery Holder Type 1 Battery HolderSystem Recovery Restore and RecoveryMicrosoft System Restore System Recovery from the Windows Start Menu System Recovery OptionsSystem Recovery from Recovery Discs System Recovery at System StartupCreating Recovery Discs Recovery DiscsChoosing Recovery Discs Accessing HP Vision Diagnostics Computer Diagnostic FeaturesHewlett-Packard Vision Diagnostics Survey Tab Status Tab Test TabHistory Tab Errors TabHelp Tab Saving and Printing Information in HP Vision DiagnosticsDownloading the Latest Version of HP Vision Diagnostics Protecting the Software Safety and Comfort Before You Call for Technical Support Troubleshooting Without DiagnosticsHelpful Hints Page Computer will not turn on or start Cause Solving General ProblemsClick Start Task Manager End TaskComputer date and time display is incorrect Cause Solution Computer shuts down automatically Cause SolutionCause Solution Poor performance is experienced Cause Solution Cannot remove computer cover or access panel CauseLower the display resolution for the current application or Diskette drive light stays on Cause Solution Solving Diskette ProblemsTab. Under Errorchecking click Check Now Diskette drive cannot write to a diskette Cause SolutionDiskette drive cannot read a diskette Cause Solution Problem has occurred with a disk transaction Cause SolutionInvalid system disk message is displayed Cause Solution Cannot Boot to Diskette Cause SolutionHard drive error occurs Cause Solution Solving Hard Drive ProblemsDisk transaction problem Cause Solution Drive not found identified Cause SolutionCan not write to the media card Cause Solution Solving Media Card Reader ProblemsComputer’s software is used to safely eject the card Not recognized by the computer Cause SolutionPersonalization , select Adjust screen resolution Solving Display ProblemsBlank screen no video Cause Solution Select ImageControl/ Horizontal Position or Vertical Dim characters Cause SolutionImage is not centered Cause Solution Out of Range displays on screen Cause Solution Enable digital CD audio for this CD-ROM device is Solving Audio ProblemsSound cuts in and out Cause Solution Line-in jack is not functioning properly Cause SolutionPrinter will not print Cause Solution Solving Printer ProblemsPrinter will not turn on Cause Solution Printer prints garbled information Cause SolutionSolving Keyboard and Mouse Problems Optical mouse does not track cursor well Cause Solution Click Start Control Panel Hardware Cursor moves too fast or too slow Cause SolutionSound Mouse Click the Pointer Options tabNew device does not work Cause Solution Solving Hardware Installation ProblemsClick Device Manager Click Hardware and SoundCheck box to Allow this device to wake Computer Solving Network ProblemsWake-on-LAN feature is not functioning Cause Solution Diagnostics reports a failure Cause Solution Network status link light never flashes Cause SolutionNew network card will not boot Cause Solution Match current configurationOut of memory error Cause Solution Solving Memory ProblemsMemory count during Post is wrong Cause Solution Insufficient memory error during operation Cause SolutionMovie will not play in the DVD drive Cause Solution Solving CD-ROM and DVD ProblemsCannot eject compact disc tray-load unit Cause Solution Restart your PC if necessary System will not boot from USB flash drive Cause Solution Solving USB Flash Drive ProblemsUSB flash drive not found identified Cause Solution Solving Front Panel Component Problems Unable to connect to the Internet Cause Solution Solving Internet Access ProblemsSelect Start Control Panel WindowsClick Network and Internet Click Internet OptionsContacting Customer Support Solving Software ProblemsPost Text Messages Post Error Messages1Numeric Codes and Text Messages Control panel message Description Recommended action2Diagnostic Audible Codes Interpreting Post Diagnostic Audible CodesOpened Warning item and select Clear Beep Definition Possible Cause Recommended ActionBeep/Pause Type Action Duration of each beep or pause is defined belowResetting the Password Jumper Password Security and ResettingClearing and Resetting the Cmos Connector and Icon Pin Signal Connector Pin AssignmentsConnector and Icon 1/8 miniphone Pin Signal Ethernet BNCHeadphone Pin Power for CPULine-in Audio Line-out AudioMonitor Pin PowerPCI Express X1, x4, x8, and x16 PCI Express Connector Pin a SignalX1, x4, x8, and x16 PCI Express Connector Pin B Signal General Requirements Power Cord Set RequirementsJapanese Power Cord Requirements Country Accrediting Agency Country-Specific Requirements600B MT PC models Specifications
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600B specifications

The HP 600B is a versatile desktop computer designed to meet the demands of both business users and professionals. Recognized for its compact design and robust performance, the HP 600B is particularly suited for a range of applications, from basic office tasks to more complex business processes.

One of the standout features of the HP 600B is its powerful Intel Core processor. Depending on the specific configuration, users can choose from various processor options, including Intel's third and fourth generation Core series. This ensures that the machine can handle multitasking efficiently, enabling users to run multiple applications simultaneously without experiencing slowdowns. Coupled with the processor is the option for ample RAM, which can typically be expanded up to 16GB, ensuring smooth operation even under heavy loads.

Storage is another strong point of the HP 600B. The system offers a range of storage options, including traditional hard disk drives (HDD) and solid-state drives (SSD). The inclusion of SSDs allows for significantly faster boot up times and quicker access to files and applications, enhancing overall productivity. Users can find configurations that accommodate various storage capacities, catering to individual data needs.

The HP 600B also emphasizes connectivity. It comes equipped with multiple USB ports, including USB 3.0 for high-speed data transfer, as well as HDMI and VGA ports for video output. This allows users to connect a variety of peripherals and displays, making it a flexible choice for different work environments. Integrated Ethernet and optional Wi-Fi capabilities ensure that users can maintain reliable internet connectivity.

Energy efficiency is an important characteristic of the HP 600B. The device is designed to meet Energy Star standards, reflecting HP’s commitment to sustainability. This not only reduces the environmental impact but also helps in lowering energy costs for users in the long run.

Furthermore, the HP 600B is built with manageability and security in mind. It includes advanced security features, such as BIOS protection and hardware-based features to safeguard sensitive data. This makes it an ideal choice for enterprises that require secure computing solutions.

In conclusion, the HP 600B is a well-rounded desktop computer that balances performance, efficiency, and security. With its range of configurations and solid build quality, it is an excellent option for businesses and professionals looking for a reliable and capable desktop solution.
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