HP 600B manual Cannot eject compact disc tray-load unit Cause Solution

Page 84

Cannot eject compact disc (tray-load unit).

 

Cause

Solution

 

 

 

 

 

 

Disc not properly seated in the drive.

Turn off the computer and insert a thin metal rod into the

 

 

 

emergency eject hole and push firmly. Slowly pull the tray out

 

 

 

from the drive until the tray is fully extended, then remove

 

 

 

the disc.

 

 

 

 

 

 

Eject button may not be functioning.

Turn on your PC, and press the Eject button nearest the drive

 

 

 

to open the tray. If you suspect a problem with the actual Eject

 

 

 

button:

 

 

 

1. Click Start and then Computer.

 

 

 

2. Right-click the CD or DVD drive you want to open.

 

 

 

3. Select Eject from the menu.

 

 

 

 

 

CD-ROM, CD-RW, DVD-ROM, or DVD-R/RW drive cannot read a disc or takes too long to start.

 

 

 

 

 

 

Cause

Solution

 

 

 

 

 

 

Media has been inserted upside down.

Re-insert the media with the label facing up.

 

 

 

 

 

 

The DVD-ROM drive takes longer to start because it has to

Wait at least 30 seconds to let the DVD-ROM drive determine

 

 

determine the type of media played, such as audio or video.

the type of media being played. If the disc still does not start,

 

 

 

read the other solutions listed for this topic.

 

 

 

 

 

 

CD or DVD disc is dirty.

Clean CD or DVD with a CD cleaning kit, available from most

 

 

 

computer stores.

 

 

 

 

 

 

The driver may be corrupted or outdated.

For information, click Start >Help and Support on the

 

 

 

desktop to open the Help and Support Center, type update

 

 

 

driver into the Search box, and then click Search.

 

 

 

 

 

 

Windows does not detect the CD-ROM or DVD-ROM drive.

1. Use Device Manager to remove or uninstall the device.

 

 

 

2. Restart the computer and let Windows detect the CD or

 

 

 

DVD driver.

 

 

 

 

 

 

Recording or copying CDs is difficult or impossible.

 

 

 

 

 

 

 

Cause

Solution

 

 

 

 

 

 

Media installed upside down.

Ensure the disc is inserted with the label facing up and

 

 

 

centered in the tray.

 

 

 

 

 

 

Media is dirty or damaged.

Make sure the disc is clean and undamaged. If recording

 

 

 

stopped during a recording session, the disc may be

 

 

 

damaged; use a different disc.

 

 

 

 

 

 

Media already has recorded content.

When using a CD-R disc, make sure that it is blank when

 

 

 

recording music and is blank or appendable (with space to

 

 

 

add more data files) when recording data.

 

 

 

 

 

 

Wrong drive is being used.

Make sure the disc is in the correct drive and you specify the

 

 

 

same drive in the CD or DVD recording software.

 

 

 

 

 

76

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Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Page Table of contents 600B MT PC Computer Diagnostic Features Password Security and Resetting Cmos Installing and Customizing the Software Installing the Operating SystemDownloading Microsoft Windows Updates Installing or Upgrading Device Drivers Windows systemsAccessing Disk Image ISO Files Protecting the SoftwareComputer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities 1Computer Setup F10 UtilityComputer Setup-File 2Computer Setup-FileComputer Setup-Storage 3Computer Setup-StorageConfiguration Option Description DeviceBoot Order Storage Options Sata EmulationDPS Self-Test Computer Setup-Security 4Computer Setup-SecurityNetwork Boot USB SecuritySlot Security System IDsComputer Setup-Power Computer Setup-Advanced5Computer Setup-Power 6Computer Setup-Advanced for advanced usersBus Options Device OptionsSerial ATA Sata Drive Guidelines and Features Serial ATA Hard Drive CharacteristicsSata Hard Drives Sata Hard Drive CablesSmart ATA Drives Hard Drive CapacitiesDrive/Partition Capacity Limits File System Controller Type Operating System PartitionChassis Designation Micro TowerElectrostatic Discharge Information Generating StaticPreventing Electrostatic Damage to Equipment Relative Humidity Event 55% 40% 10%Personal Grounding Methods and Equipment Grounding the Work AreaStatic Shielding Protection Levels Method Voltage Operating Guidelines Recommended Materials and EquipmentGeneral Cleaning Safety Precautions Cleaning the Computer CaseCleaning the Keyboard Routine CareService Considerations Cleaning the MonitorCleaning the Mouse Tools and Software RequirementsCables and Connectors ScrewsHard Drives Lithium Coin Cell Battery Removal and Replacement Procedures Micro Tower MT Chassis Preparation for DisassemblyAccess Panel Front Bezel Installing Additional Memory DIMMsDDR3-SDRAM DIMMs Populating Dimm SocketsInstalling DIMMs 1DIMM Socket Locations -600B MT PCDescription Socket Color Insertion Order XMM3 populate firstPage Connector Name Connector Color Description Cable ManagementCable Connections Drives Drive Positions2Drive Positions Installing and Removing Drives System Board Connector System Board Label Color 3System Board Drive Connections -600B MT PCRemoving the Hard Drive Front I/O Assembly Power Switch/LED Assembly Memory modules Installing Additional Memory on page25 System BoardBattery Type 1 Battery Holder Type 2 Battery HolderRestore and Recovery Microsoft System RestoreSystem Recovery System Recovery Options System Recovery from the Windows Start MenuSystem Recovery at System Startup System Recovery from Recovery DiscsRecovery Discs Choosing Recovery DiscsCreating Recovery Discs Computer Diagnostic Features Hewlett-Packard Vision DiagnosticsAccessing HP Vision Diagnostics Survey Tab Test Tab Status TabErrors Tab History TabSaving and Printing Information in HP Vision Diagnostics Downloading the Latest Version of HP Vision DiagnosticsHelp Tab Protecting the Software Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical SupportHelpful Hints Page Solving General Problems Computer will not turn on or start CauseClick Start Task Manager End TaskComputer shuts down automatically Cause Solution Cause SolutionComputer date and time display is incorrect Cause Solution Cannot remove computer cover or access panel Cause Poor performance is experienced Cause SolutionLower the display resolution for the current application or Solving Diskette Problems Diskette drive light stays on Cause SolutionTab. Under Errorchecking click Check Now Diskette drive cannot write to a diskette Cause SolutionProblem has occurred with a disk transaction Cause Solution Diskette drive cannot read a diskette Cause SolutionInvalid system disk message is displayed Cause Solution Cannot Boot to Diskette Cause SolutionSolving Hard Drive Problems Hard drive error occurs Cause SolutionDisk transaction problem Cause Solution Drive not found identified Cause SolutionSolving Media Card Reader Problems Can not write to the media card Cause SolutionNot recognized by the computer Cause Solution Computer’s software is used to safely eject the cardSolving Display Problems Blank screen no video Cause SolutionPersonalization , select Adjust screen resolution Dim characters Cause Solution Image is not centered Cause SolutionSelect ImageControl/ Horizontal Position or Vertical Out of Range displays on screen Cause Solution Solving Audio Problems Enable digital CD audio for this CD-ROM device isLine-in jack is not functioning properly Cause Solution Sound cuts in and out Cause SolutionSolving Printer Problems Printer will not print Cause SolutionPrinter will not turn on Cause Solution Printer prints garbled information Cause SolutionSolving Keyboard and Mouse Problems Optical mouse does not track cursor well Cause Solution Cursor moves too fast or too slow Cause Solution Click Start Control Panel HardwareSound Mouse Click the Pointer Options tabSolving Hardware Installation Problems New device does not work Cause SolutionClick Hardware and Sound Click Device ManagerSolving Network Problems Wake-on-LAN feature is not functioning Cause SolutionCheck box to Allow this device to wake Computer Network status link light never flashes Cause Solution Diagnostics reports a failure Cause SolutionMatch current configuration New network card will not boot Cause SolutionSolving Memory Problems Out of memory error Cause SolutionMemory count during Post is wrong Cause Solution Insufficient memory error during operation Cause SolutionSolving CD-ROM and DVD Problems Movie will not play in the DVD drive Cause SolutionCannot eject compact disc tray-load unit Cause Solution Restart your PC if necessary Solving USB Flash Drive Problems USB flash drive not found identified Cause SolutionSystem will not boot from USB flash drive Cause Solution Solving Front Panel Component Problems Solving Internet Access Problems Unable to connect to the Internet Cause SolutionWindows Select Start Control PanelClick Network and Internet Click Internet OptionsSolving Software Problems Contacting Customer SupportPost Error Messages Post Text Messages1Numeric Codes and Text Messages Control panel message Description Recommended actionInterpreting Post Diagnostic Audible Codes 2Diagnostic Audible CodesOpened Warning item and select Clear Beep Definition Possible Cause Recommended ActionDuration of each beep or pause is defined below Beep/Pause Type ActionPassword Security and Resetting Resetting the Password JumperClearing and Resetting the Cmos Connector Pin Assignments Connector and Icon Pin SignalConnector and Icon 1/8 miniphone Pin Signal Ethernet BNCPin Power for CPU HeadphoneLine-in Audio Line-out AudioPin Power MonitorX1, x4, x8, and x16 PCI Express Connector Pin a Signal PCI ExpressX1, x4, x8, and x16 PCI Express Connector Pin B Signal Power Cord Set Requirements Japanese Power Cord RequirementsGeneral Requirements Country-Specific Requirements Country Accrediting AgencySpecifications 600B MT PC models
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600B specifications

The HP 600B is a versatile desktop computer designed to meet the demands of both business users and professionals. Recognized for its compact design and robust performance, the HP 600B is particularly suited for a range of applications, from basic office tasks to more complex business processes.

One of the standout features of the HP 600B is its powerful Intel Core processor. Depending on the specific configuration, users can choose from various processor options, including Intel's third and fourth generation Core series. This ensures that the machine can handle multitasking efficiently, enabling users to run multiple applications simultaneously without experiencing slowdowns. Coupled with the processor is the option for ample RAM, which can typically be expanded up to 16GB, ensuring smooth operation even under heavy loads.

Storage is another strong point of the HP 600B. The system offers a range of storage options, including traditional hard disk drives (HDD) and solid-state drives (SSD). The inclusion of SSDs allows for significantly faster boot up times and quicker access to files and applications, enhancing overall productivity. Users can find configurations that accommodate various storage capacities, catering to individual data needs.

The HP 600B also emphasizes connectivity. It comes equipped with multiple USB ports, including USB 3.0 for high-speed data transfer, as well as HDMI and VGA ports for video output. This allows users to connect a variety of peripherals and displays, making it a flexible choice for different work environments. Integrated Ethernet and optional Wi-Fi capabilities ensure that users can maintain reliable internet connectivity.

Energy efficiency is an important characteristic of the HP 600B. The device is designed to meet Energy Star standards, reflecting HP’s commitment to sustainability. This not only reduces the environmental impact but also helps in lowering energy costs for users in the long run.

Furthermore, the HP 600B is built with manageability and security in mind. It includes advanced security features, such as BIOS protection and hardware-based features to safeguard sensitive data. This makes it an ideal choice for enterprises that require secure computing solutions.

In conclusion, the HP 600B is a well-rounded desktop computer that balances performance, efficiency, and security. With its range of configurations and solid build quality, it is an excellent option for businesses and professionals looking for a reliable and capable desktop solution.
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