HP 1105 manual Index, Cleaning 27 keyboard problems

Page 147

Index

A
access panel, locked				84
antenna, spare part number					32,
35
audible codes			133
audio problems 99
B
backlight controller
removing			51
spare part number				33, 36
Backup and Restore				123
battery
disposal		29
beep codes		133
blower
spare part number				34, 35
booting options
Full Boot			127
Quick Boot			127
C
cable pinouts
SATA data			21
cables, spare part numbers					32
cautions
AC power			23
cables		28
electrostatic discharge					23
keyboard cleaning				27
keyboard keys 27
CD-ROM or DVD problems					112
cleaning
computer			26
mouse		28
safety precautions				26
components
front	2, 3
rear	4

computer cleaning 26 country power cord set requirements 138

Customer Support 80, 120

D

display cable removing 71

display cable, spare part number 32, 35

display panel removing 76

spare part number 31, 36

E

electrostatic discharge (ESD) 23 preventing damage 24

error

codes 127, 133 messages 128

F
f11 recovery	125
fan
removing	63
spare part number		34, 35
features
overview	1
flash drive problems		114
flashing LEDs	133
foot
spare part number		31, 35
foot assembly
removing	41
front bezel
removing	75
spare part number		31
front components 2, 3
front panel problems		116

G

general problems 83

grommet, spare part number 34,

35
grounding methods		24
H
hard drive
proper handling 29
removing	59
SATA characteristics 21
spare part number		35
hard drive cable
spare part number		32, 36
hard drive connector
removing	61
hard drive problems		89
hard drive recovery		125

hardware installation problems 105

helpful hints 81

HP Business Digital Headset, spare part number 34

I

Internet access problems 116

K keyboard

cleaning 27 keyboard problems 103

L LEDs

blinking power 133 blinking PS/2 keyboard 133

M

mass storage devices, spare part numbers 35

140 Index

Image 147

Contents Maintenance & Service Guide Maintenance & Service Guide Iii About This BookTable of contents Illustrated parts catalog 107 101103 105Viii All-in One Model 139Overview Product FeaturesProduct Features Front ComponentsComponent Side Components Rear Components Installing and Customizing the Software Activating and customizing the softwareActivating the Windows Operating System Downloading Windows 8 updates Run Windows Update monthly thereafterCustomizing the monitor display Computer Setup F10 Utilities Computer Setup F10 UtilityUsing Computer Setup F10 Utilities Computer Setup F10 Utility1Computer Setup F10 Utility 2Computer Setup-File Computer Setup-FileOptionDescription Computer Setup-Storage3Computer Setup-Storage Sata DefaultsMax eSATA Speed Removable Media BootStorage Options ESATA Port Sata EmulationBoot Order Shortcut to Temporarily Override Boot OrderDPS Self-Test 4Computer Setup-Security Computer Setup-SecuritySystem IDs Network BootMaster Boot Record Slot SecuritySystem Security Secure Boot ConfigurationDriveLock Security 5Computer Setup-Power Computer Setup-PowerComputer Setup-Advanced 6Computer Setup-Advanced for advanced usersOption Heading Power-On Options Device Options Bios Power-OnOnboard Devices Bus OptionsRecovering the Configuration Settings VGA ConfigurationAMT Configuration Sata Hard Drive Cables Serial ATA Sata Drive Guidelines and FeaturesSerial ATA Hard Drive Characteristics Sata Hard DrivesSerial ATA Sata Drive Guidelines and Features Smart ATA DrivesHard Drive Capacities Relative Humidity Event 55% 40% 10% Routine Care, and Disassembly PreparationElectrostatic Discharge Information Generating StaticStatic Shielding Protection Levels Routine Care, and Disassembly PreparationPreventing Electrostatic Damage to Equipment Personal Grounding Methods and EquipmentRecommended Materials and Equipment Grounding the Work AreaRoutine Care General Cleaning Safety PrecautionsCleaning the Computer Case Operating GuidelinesCleaning the Monitor Cleaning the KeyboardTools and Software Requirements Service ConsiderationsCleaning the Mouse Cables and ConnectorsHard Drives Lithium Coin Cell BatteryIllustrated parts catalog Computer major componentsIllustrated parts catalog Computer major components Cables Webcam module BoardsMisc Parts Description Spare part number Fan/blowerHP Business Digital Headset not illustrated Hard drives Mass storage devices not illustratedSequential part number listing Description Spare part number Optical driveIllustrated parts catalog Preparing to Disassemble the Computer Removal and Replacement Procedures All-in One AIO ChassisDescription Spare part number Rear cover 669985-001 Rear CoverDescription Spare part number Stand 669988-001 StandPage Description Spare part number Foot assembly 669986-001 Foot assemblyPage Memory Cover Page Description Spare part number MemoryPage Wlan Module Page RTC Battery Page Backlight Controller Panel manufacturer Jumper setting Speakers Page Optical Drive Page Optical Drive Cables and Connector Page Hard Drive Page Hard Drive Cables and Connector Page Description Spare part number Fan 669981-001 FanPage Description Spare part number Side I/O cover 710543-001 Side I/O CoverPage Description Spare part number Webcam module 710544-001 Webcam ModulePage System Board Cover Page Description Spare part number Display cable 669996-001 Display CablePage System Board Security Bracket Description Spare part number Front bezel 710542-001 Front BezelDisplay Panel Panel manufacturer Screw hole label Display PanelCMI panels Panel manufacturer Jumper setting Safety and Comfort Before You Call for Technical Support Troubleshooting Without DiagnosticsHelpful Hints Page Computer date and time display is incorrect Cause Solution Solving General ProblemsSolving General Problems Table A-1Solving General ProblemsAdvanced Device Options There is no sound or sound volume is too low Cause SolutionCannot remove computer cover or access panel Cause Poor performance Cause SolutionUnder Windows System, click Run All apps iconCause Solution Power supply shuts down intermittently Cause Solution Solving Power ProblemsSolving Power Problems Table A-2Solving Power ProblemsSome models, is set to the appropriate voltage. Proper Solving Hard Drive Problems Solving Hard Drive ProblemsTable A-3Solving Hard Drive Problems Device Configuration Nonsystem disk/NTLDR missing message Cause SolutionComputer will not boot from hard drive Cause Solution Storage Boot OrderComputer seems to be locked up Cause Solution Solving Media Card Reader Problems Table A-4Solving Media Card Reader ProblemsCan not write to the media card Cause Solving Media Card Reader Problems Adjust screen resolution Solving Display ProblemsTable A-5Solving Display Problems Blank screen no video Cause SolutionDim characters Cause Solution Solving Display ProblemsImage is not centered Cause Solution No Connection, Check Signal Cable displays on screen CauseSelect ImageControl/ Horizontal Position or Vertical Out of Range displays on screen Cause Certain typed symbols do not appear correct Cause Solving Audio Problems Solving Audio ProblemsTable A-6Solving Audio Problems Sound from headphones is not clear or muffled Cause There is no sound or sound volume is too low CauseLine-in jack is not functioning properly Cause Printer will not print Cause Solution Solving Printer ProblemsSolving Printer Problems Table A-7Solving Printer ProblemsPrinter prints garbled information Cause Solution Solving Keyboard and Mouse Problems Solving Keyboard and Mouse ProblemsTable A-8Solving Keyboard Problems Enter Table A-9Solving Mouse ProblemsControl Panel , and then select Device Manager Solving Hardware Installation ProblemsSolving Hardware Installation Problems Table A-10Solving Hardware Installation ProblemsComputer will not start Cause Solution Solving Network Problems Solving Network ProblemsTable A-11Solving Network Problems Manager Network status link light never flashes Cause SolutionDiagnostics reports a failure Cause Solving Memory Problems Memory count during Post is wrong Cause Solution Solving Memory ProblemsTable A-12Solving Memory Problems Out of memory error Cause SolutionTable A-14Solving CD-ROM and DVD Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Table A-13Solving Processor ProblemsSolving CD-ROM and DVD Problems Security Network BootMovie will not play in the DVD drive Cause Solution Cannot eject compact disc tray-load unit Cause Solving USB Flash Drive ProblemsSystem will not boot from USB flash drive Cause Solution Solving USB Flash Drive ProblemsTable A-15Solving USB Flash Drive Problems USB flash drive not found identified Cause SolutionUnable to connect to the Internet Cause Solution Solving Front Panel Component ProblemsSolving Internet Access Problems Ports are set to Enabled in Security USB SecuritySolving Internet Access Problems Select Start Control PanelClick Internet Options Solving Software Problems Solving Software Problems Contacting Customer Support HP PC Hardware Diagnostics Why run HP PC Hardware Diagnostics UefiHow to access and run HP PC Hardware Diagnostics Downloading HP PC Hardware Diagnostics to a USB device Backing up your information Backup and recovery in WindowsUsing the Windows recovery tools Performing a system recoveryUsing f11 recovery tools Using Windows 8 operating system media purchased separatelyFollow the on-screen instructions Page Post Error Messages Control panel message Description Recommended action Appendix D Post Error MessagesROM Download to Disable to Post Numeric Codes and Text MessagesPost Numeric Codes and Text Messages Test under Storage DPS Self-test Bios Appendix D Post Error Messages Activity Beeps Possible Cause Recommended Action Options SERR# Generation DisableReplace one device at a time Activity Beeps Possible Cause Recommended Action Board needs to be replaced Power Cord Set Requirements Japanese Power Cord RequirementsGeneral Requirements Appendix E Power Cord Set Requirements Country-Specific RequirementsCountry Accrediting Agency Specifications All-in One ModelAll-in One Model Index Cleaning 27 keyboard problemsSata

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