HP 1105 manual Computer seems to be locked up Cause Solution

Page 98

Computer seems to be locked up.

Cause

Solution

 

 

 

Program in use has stopped responding to commands.

1.

Use the task manager to close programs that do not

 

 

respond.

 

2.

Attempt the normal Windows “Shut Down” procedure. If

 

 

this fails, press the power button for four or more

 

 

seconds to turn off the power. To restart the computer,

 

 

press the power button again.

 

 

 

Solving Hard Drive Problems 91

Image 98
Contents Maintenance & Service Guide Maintenance & Service Guide About This Book IiiTable of contents Illustrated parts catalog 105 101103 107All-in One Model 139 ViiiProduct Features OverviewComponent Product FeaturesFront Components Side Components Rear Components Activating the Windows Operating System Installing and Customizing the SoftwareActivating and customizing the software Customizing the monitor display Downloading Windows 8 updatesRun Windows Update monthly thereafter Computer Setup F10 Utility Computer Setup F10 Utilities1Computer Setup F10 Utility Using Computer Setup F10 UtilitiesComputer Setup F10 Utility Computer Setup-File 2Computer Setup-FileSata Defaults Computer Setup-Storage3Computer Setup-Storage OptionDescriptionSata Emulation Removable Media BootStorage Options ESATA Port Max eSATA SpeedDPS Self-Test Boot OrderShortcut to Temporarily Override Boot Order Computer Setup-Security 4Computer Setup-SecuritySlot Security Network BootMaster Boot Record System IDsSystem Security DriveLock Security Secure BootConfiguration Computer Setup-Power 5Computer Setup-PowerOption Heading Power-On Options Computer Setup-Advanced6Computer Setup-Advanced for advanced users Bus Options Bios Power-OnOnboard Devices Device OptionsAMT Configuration Recovering the Configuration SettingsVGA Configuration Sata Hard Drives Serial ATA Sata Drive Guidelines and FeaturesSerial ATA Hard Drive Characteristics Sata Hard Drive CablesHard Drive Capacities Serial ATA Sata Drive Guidelines and FeaturesSmart ATA Drives Generating Static Routine Care, and Disassembly PreparationElectrostatic Discharge Information Relative Humidity Event 55% 40% 10%Personal Grounding Methods and Equipment Routine Care, and Disassembly PreparationPreventing Electrostatic Damage to Equipment Static Shielding Protection LevelsGrounding the Work Area Recommended Materials and EquipmentOperating Guidelines General Cleaning Safety PrecautionsCleaning the Computer Case Routine CareCleaning the Keyboard Cleaning the MonitorCables and Connectors Service ConsiderationsCleaning the Mouse Tools and Software RequirementsLithium Coin Cell Battery Hard DrivesIllustrated parts catalog Illustrated parts catalogComputer major components Computer major components Cables Boards Webcam moduleHP Business Digital Headset not illustrated Misc PartsDescription Spare part number Fan/blower Description Spare part number Optical drive Mass storage devices not illustratedSequential part number listing Hard drivesIllustrated parts catalog Removal and Replacement Procedures All-in One AIO Chassis Preparing to Disassemble the ComputerRear Cover Description Spare part number Rear cover 669985-001Stand Description Spare part number Stand 669988-001Page Foot assembly Description Spare part number Foot assembly 669986-001Page Memory Cover Page Memory Description Spare part numberPage Wlan Module Page RTC Battery Page Backlight Controller Panel manufacturer Jumper setting Speakers Page Optical Drive Page Optical Drive Cables and Connector Page Hard Drive Page Hard Drive Cables and Connector Page Fan Description Spare part number Fan 669981-001Page Side I/O Cover Description Spare part number Side I/O cover 710543-001Page Webcam Module Description Spare part number Webcam module 710544-001Page System Board Cover Page Display Cable Description Spare part number Display cable 669996-001Page System Board Security Bracket Front Bezel Description Spare part number Front bezel 710542-001Display Panel Display Panel Panel manufacturer Screw hole labelCMI panels Panel manufacturer Jumper setting Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical SupportHelpful Hints Page Table A-1Solving General Problems Solving General ProblemsSolving General Problems Computer date and time display is incorrect Cause SolutionPoor performance Cause Solution There is no sound or sound volume is too low Cause SolutionCannot remove computer cover or access panel Cause Advanced Device OptionsAll apps icon Under Windows System, click RunCause Solution Table A-2Solving Power Problems Solving Power ProblemsSolving Power Problems Power supply shuts down intermittently Cause SolutionSome models, is set to the appropriate voltage. Proper Table A-3Solving Hard Drive Problems Solving Hard Drive ProblemsSolving Hard Drive Problems Storage Boot Order Nonsystem disk/NTLDR missing message Cause SolutionComputer will not boot from hard drive Cause Solution Device ConfigurationComputer seems to be locked up Cause Solution Can not write to the media card Cause Solving Media Card Reader ProblemsTable A-4Solving Media Card Reader Problems Solving Media Card Reader Problems Blank screen no video Cause Solution Solving Display ProblemsTable A-5Solving Display Problems Adjust screen resolutionSolving Display Problems Dim characters Cause SolutionSelect ImageControl/ Horizontal Position or Vertical Image is not centered Cause SolutionNo Connection, Check Signal Cable displays on screen Cause Out of Range displays on screen Cause Certain typed symbols do not appear correct Cause Table A-6Solving Audio Problems Solving Audio ProblemsSolving Audio Problems Line-in jack is not functioning properly Cause Sound from headphones is not clear or muffled CauseThere is no sound or sound volume is too low Cause Table A-7Solving Printer Problems Solving Printer ProblemsSolving Printer Problems Printer will not print Cause SolutionPrinter prints garbled information Cause Solution Table A-8Solving Keyboard Problems Solving Keyboard and Mouse ProblemsSolving Keyboard and Mouse Problems Table A-9Solving Mouse Problems EnterTable A-10Solving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Hardware Installation Problems Control Panel , and then select Device ManagerComputer will not start Cause Solution Table A-11Solving Network Problems Solving Network ProblemsSolving Network Problems Network status link light never flashes Cause Solution ManagerDiagnostics reports a failure Cause Solving Memory Problems Out of memory error Cause Solution Solving Memory ProblemsTable A-12Solving Memory Problems Memory count during Post is wrong Cause SolutionTable A-13Solving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Table A-14Solving CD-ROM and DVD ProblemsMovie will not play in the DVD drive Cause Solution Solving CD-ROM and DVD ProblemsSecurity Network Boot Solving USB Flash Drive Problems Cannot eject compact disc tray-load unit CauseUSB flash drive not found identified Cause Solution Solving USB Flash Drive ProblemsTable A-15Solving USB Flash Drive Problems System will not boot from USB flash drive Cause SolutionPorts are set to Enabled in Security USB Security Solving Front Panel Component ProblemsSolving Internet Access Problems Unable to connect to the Internet Cause SolutionClick Internet Options Solving Internet Access ProblemsSelect Start Control Panel Solving Software Problems Solving Software Problems Contacting Customer Support How to access and run HP PC Hardware Diagnostics HP PC Hardware DiagnosticsWhy run HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics to a USB device Backup and recovery in Windows Backing up your informationPerforming a system recovery Using the Windows recovery toolsFollow the on-screen instructions Using f11 recovery toolsUsing Windows 8 operating system media purchased separately Page Post Error Messages Post Numeric Codes and Text Messages Appendix D Post Error MessagesROM Download to Disable to Control panel message Description Recommended actionPost Numeric Codes and Text Messages Test under Storage DPS Self-test Bios Appendix D Post Error Messages Options SERR# Generation Disable Activity Beeps Possible Cause Recommended ActionReplace one device at a time Activity Beeps Possible Cause Recommended Action Board needs to be replaced General Requirements Power Cord Set RequirementsJapanese Power Cord Requirements Country Accrediting Agency Appendix E Power Cord Set RequirementsCountry-Specific Requirements All-in One Model SpecificationsAll-in One Model Cleaning 27 keyboard problems IndexSata
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