HP 1105 manual Sata

Page 148

Media Card Reader problems 92

memory module

 

removing

45

 

spare part numbers 33

memory problems

110

monitor problems

94

mouse

 

 

cleaning

28

 

mouse problems

103

mouse, spare part number 34

N

 

network problems 107

numeric error codes

128

O

 

opening the computer

37

operating guidelines

26

optical drive

 

removing 55

 

spare part number

35

optical drive cable, spare part

number 32, 36

 

optical drive connector

 

removing 57

 

optical drive problems

112

overheating, prevention

26

P

 

POST error messages

127

power cord set requirements

country specific

138

 

power problems

87

 

power supply

139

 

 

printer problems

101

 

problems

 

 

 

 

 

audio 99

 

 

 

 

CD-ROM or DVD

112

flash drive

114

 

 

front panel

116

 

 

general

83

 

 

 

hard drive

89

 

 

 

hardware installation

105

Internet access

116

 

keyboard

103

 

 

Media Card Reader

92

memory

110

 

 

 

monitor

94

 

 

 

mouse

103

 

 

 

network

107

 

 

 

power

87

 

 

 

 

printer 101 processor 112 software 118

processor problems 112

R

 

 

 

 

 

 

rear components

4

 

rear cover

 

 

 

 

 

 

removing

 

38, 43

 

spare part number

31

recovery partition

125

 

removal and replacement

procedures

 

57, 61

 

All-in One chassis 37

backlight controller

51

display cable

71

 

display panel

76

 

fan 63

 

 

 

 

 

foot assembly

41

 

front bezel

75

 

 

hard drive

 

59

 

 

hard drive connector

61

memory

45

 

 

 

memory cover

 

43

 

optical drive

55

 

optical drive connector 57

preparing to disassemble the

computer

37

 

 

rear cover

 

38

 

 

RTC battery

49

 

security bracket

74

 

side I/O cover

65

 

speakers

 

53

 

 

 

stand

39

 

 

 

 

 

system board

73

 

system board cover

69

webcam module

67

WLAN module

47

 

restoring the hard drive

125

RTC battery

 

 

 

 

 

removing

 

49

 

 

 

rubber grommet, spare part

number

34, 35

 

 

S

 

 

 

 

 

 

safety and comfort

80

 

safety precautions

 

 

cleaning

26

 

 

 

SATA

connectors on system board

21

 

 

 

 

 

data cable pinouts

 

21

 

hard drive characteristics

21

screws, correct size

28

 

security bracket

 

 

 

 

removing

74

 

 

 

 

service considerations

28

 

side I/O cover

 

 

 

 

 

removing

65

 

 

 

 

side I/O panel

 

 

 

 

 

spare part number

 

31, 36

software

 

 

 

 

 

problems

118

 

 

 

servicing computer

28

 

spare part number

 

 

 

tamper-resistent wrench

28

Torx T-15 screwdriver 28

speakers

 

 

 

 

 

removing

53

 

 

 

 

spare part number

 

36

 

spare part numbers

34

 

specifications

 

 

 

 

 

computer

139

 

 

 

stand

 

 

 

 

 

removing

39

 

 

 

 

spare part number

 

31, 35

static electricity

23

 

 

 

system board

 

 

 

 

 

removing

73

 

 

 

 

SATA connectors

 

21

 

spare part numbers

33

 

system board cover

 

 

 

removing

69

 

 

 

 

T

 

 

 

 

 

tamper-proof screws

 

 

 

tool 28

 

 

 

 

 

temperature control

26

 

tools, servicing

28

 

 

 

Torx T15 screwdriver

 

28

 

V

ventilation, proper 26

W

Wake-on-LAN feature 107 webcam cable, spare part

number 32, 35

Index 141

Image 148
Contents Maintenance & Service Guide Maintenance & Service Guide About This Book IiiTable of contents Illustrated parts catalog 101 103105 107All-in One Model 139 ViiiProduct Features OverviewFront Components Product FeaturesComponent Side Components Rear Components Activating and customizing the software Installing and Customizing the SoftwareActivating the Windows Operating System Run Windows Update monthly thereafter Downloading Windows 8 updatesCustomizing the monitor display Computer Setup F10 Utility Computer Setup F10 UtilitiesComputer Setup F10 Utility Using Computer Setup F10 Utilities1Computer Setup F10 Utility Computer Setup-File 2Computer Setup-FileComputer Setup-Storage 3Computer Setup-StorageSata Defaults OptionDescriptionRemovable Media Boot Storage Options ESATA PortSata Emulation Max eSATA SpeedShortcut to Temporarily Override Boot Order Boot OrderDPS Self-Test Computer Setup-Security 4Computer Setup-SecurityNetwork Boot Master Boot RecordSlot Security System IDsSystem Security Configuration Secure BootDriveLock Security Computer Setup-Power 5Computer Setup-Power6Computer Setup-Advanced for advanced users Computer Setup-AdvancedOption Heading Power-On Options Bios Power-On Onboard DevicesBus Options Device OptionsVGA Configuration Recovering the Configuration SettingsAMT Configuration Serial ATA Sata Drive Guidelines and Features Serial ATA Hard Drive CharacteristicsSata Hard Drives Sata Hard Drive CablesSmart ATA Drives Serial ATA Sata Drive Guidelines and FeaturesHard Drive Capacities Routine Care, and Disassembly Preparation Electrostatic Discharge InformationGenerating Static Relative Humidity Event 55% 40% 10%Routine Care, and Disassembly Preparation Preventing Electrostatic Damage to EquipmentPersonal Grounding Methods and Equipment Static Shielding Protection LevelsGrounding the Work Area Recommended Materials and EquipmentGeneral Cleaning Safety Precautions Cleaning the Computer CaseOperating Guidelines Routine CareCleaning the Keyboard Cleaning the MonitorService Considerations Cleaning the MouseCables and Connectors Tools and Software RequirementsLithium Coin Cell Battery Hard DrivesComputer major components Illustrated parts catalogIllustrated parts catalog Computer major components Cables Boards Webcam moduleDescription Spare part number Fan/blower Misc PartsHP Business Digital Headset not illustrated Mass storage devices not illustrated Sequential part number listingDescription Spare part number Optical drive Hard drivesIllustrated parts catalog Removal and Replacement Procedures All-in One AIO Chassis Preparing to Disassemble the ComputerRear Cover Description Spare part number Rear cover 669985-001Stand Description Spare part number Stand 669988-001Page Foot assembly Description Spare part number Foot assembly 669986-001Page Memory Cover Page Memory Description Spare part numberPage Wlan Module Page RTC Battery Page Backlight Controller Panel manufacturer Jumper setting Speakers Page Optical Drive Page Optical Drive Cables and Connector Page Hard Drive Page Hard Drive Cables and Connector Page Fan Description Spare part number Fan 669981-001Page Side I/O Cover Description Spare part number Side I/O cover 710543-001Page Webcam Module Description Spare part number Webcam module 710544-001Page System Board Cover Page Display Cable Description Spare part number Display cable 669996-001Page System Board Security Bracket Front Bezel Description Spare part number Front bezel 710542-001Display Panel Display Panel Panel manufacturer Screw hole labelCMI panels Panel manufacturer Jumper setting Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical SupportHelpful Hints Page Solving General Problems Solving General ProblemsTable A-1Solving General Problems Computer date and time display is incorrect Cause SolutionThere is no sound or sound volume is too low Cause Solution Cannot remove computer cover or access panel CausePoor performance Cause Solution Advanced Device OptionsAll apps icon Under Windows System, click RunCause Solution Solving Power Problems Solving Power ProblemsTable A-2Solving Power Problems Power supply shuts down intermittently Cause SolutionSome models, is set to the appropriate voltage. Proper Solving Hard Drive Problems Solving Hard Drive ProblemsTable A-3Solving Hard Drive Problems Nonsystem disk/NTLDR missing message Cause Solution Computer will not boot from hard drive Cause SolutionStorage Boot Order Device ConfigurationComputer seems to be locked up Cause Solution Table A-4Solving Media Card Reader Problems Solving Media Card Reader ProblemsCan not write to the media card Cause Solving Media Card Reader Problems Solving Display Problems Table A-5Solving Display ProblemsBlank screen no video Cause Solution Adjust screen resolutionSolving Display Problems Dim characters Cause SolutionNo Connection, Check Signal Cable displays on screen Cause Image is not centered Cause SolutionSelect ImageControl/ Horizontal Position or Vertical Out of Range displays on screen Cause Certain typed symbols do not appear correct Cause Solving Audio Problems Solving Audio ProblemsTable A-6Solving Audio Problems There is no sound or sound volume is too low Cause Sound from headphones is not clear or muffled CauseLine-in jack is not functioning properly Cause Solving Printer Problems Solving Printer ProblemsTable A-7Solving Printer Problems Printer will not print Cause SolutionPrinter prints garbled information Cause Solution Solving Keyboard and Mouse Problems Solving Keyboard and Mouse ProblemsTable A-8Solving Keyboard Problems Table A-9Solving Mouse Problems EnterSolving Hardware Installation Problems Solving Hardware Installation ProblemsTable A-10Solving Hardware Installation Problems Control Panel , and then select Device ManagerComputer will not start Cause Solution Solving Network Problems Solving Network ProblemsTable A-11Solving Network Problems Network status link light never flashes Cause Solution ManagerDiagnostics reports a failure Cause Solving Memory Problems Solving Memory Problems Table A-12Solving Memory ProblemsOut of memory error Cause Solution Memory count during Post is wrong Cause SolutionSolving Processor Problems Solving CD-ROM and DVD ProblemsTable A-13Solving Processor Problems Table A-14Solving CD-ROM and DVD ProblemsSecurity Network Boot Solving CD-ROM and DVD ProblemsMovie will not play in the DVD drive Cause Solution Solving USB Flash Drive Problems Cannot eject compact disc tray-load unit CauseSolving USB Flash Drive Problems Table A-15Solving USB Flash Drive ProblemsUSB flash drive not found identified Cause Solution System will not boot from USB flash drive Cause SolutionSolving Front Panel Component Problems Solving Internet Access ProblemsPorts are set to Enabled in Security USB Security Unable to connect to the Internet Cause SolutionSelect Start Control Panel Solving Internet Access ProblemsClick Internet Options Solving Software Problems Solving Software Problems Contacting Customer Support Why run HP PC Hardware Diagnostics Uefi HP PC Hardware DiagnosticsHow to access and run HP PC Hardware Diagnostics Downloading HP PC Hardware Diagnostics to a USB device Backup and recovery in Windows Backing up your informationPerforming a system recovery Using the Windows recovery toolsUsing Windows 8 operating system media purchased separately Using f11 recovery toolsFollow the on-screen instructions Page Post Error Messages Appendix D Post Error Messages ROM Download to Disable toPost Numeric Codes and Text Messages Control panel message Description Recommended actionPost Numeric Codes and Text Messages Test under Storage DPS Self-test Bios Appendix D Post Error Messages Options SERR# Generation Disable Activity Beeps Possible Cause Recommended ActionReplace one device at a time Activity Beeps Possible Cause Recommended Action Board needs to be replaced Japanese Power Cord Requirements Power Cord Set RequirementsGeneral Requirements Country-Specific Requirements Appendix E Power Cord Set RequirementsCountry Accrediting Agency All-in One Model SpecificationsAll-in One Model Cleaning 27 keyboard problems IndexSata
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