HP FP9419 manual Troubleshooting, Solving Common Problems, Problem Possible Cause Solution

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Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.

Problem

Possible Cause

Solution

 

 

 

Screen is blank.

Power cord is

Connect the power cord.

 

disconnected.

 

 

 

 

 

Power switch is

Turn on the power.

 

turned off.

 

 

 

 

 

Video cable is

Connect the video cable

 

improperly connected.

properly. See Chapter 3,

 

 

“Setting Up the Monitor,”

 

 

for more information.

 

 

 

 

Screen blanking utility is

Press any key on the

 

active.

keyboard or move the

 

 

mouse to turn off the screen

 

 

blanking utility.

 

 

 

Image appears

Brightness and contrast

Press the Auto button on the

blurred, indistinct, or

are too low.

front panel. If this does not

too dark.

 

correct the image, press the

 

 

Menu button to open the

 

 

Basic OSD Menu, and

 

 

adjust the brightness and

 

 

contrast scales as needed.

 

 

 

User’s Guide

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Contents User’s Guide Page User’s Guide Iii Text set off in this manner indicates additional information Contents Troubleshooting Product Features EPA Energy Star Important Safety Information Safety and Maintenance GuidelinesMaintenance Guidelines Cleaning the Monitor Removing the Monitor Base Shipping the MonitorRemoving the Base from the Monitor Pedestal Safety and Maintenance Guidelines Before You Begin Setting Up the MonitorPlacing the Monitor on a Desktop Installing the MonitorInserting the Base onto the Monitor Pedestal Mounting the Monitor Wall Mounting the Monitor Setting Up the Monitor Connecting the VGA Cable Connecting the MonitorDVI Connecting the DVI-D CableConnecting the Audio Cable Connecting the Power Cable Adjusting the Tilt Setting Up the Monitor CD Software and Utilities Operating the MonitorInformation File Select Install INF and ICM Files Installing .INF and .ICM FilesImage Color Matching File Downloading from the World Wide Web Using the Auto-Adjustment FunctionSelect Open Auto-Adjustment Software C D E F G Front Panel ComponentsMenu No. Control FunctionUsing the On-Screen Display Menu Level Adjusting Monitor SettingsSelect Save and Return Main MenuAdvanced Menu OSD Main Basic VGA Input Status DVI-D Input Status Monitor Displays Selecting the Video Input ConnectorsIdentifying Monitor Conditions Input Signal Out of Range1280 x 1024 @ 60 Hz Optimizing Analog Video Adjusting Screen Quality Entering User Modes Power Saver Feature Operating the Monitor Solving Common Problems TroubleshootingProblem Possible Cause Solution Select Image Control Using the World Wide Web Locating the Rating Label Preparing to Call Technical SupportFP9419 LCD Monitor Technical SpecificationsFP9419 LCD Monitor Technical Specifications Factory Preset Video Input Modes Preset Video ModesLCD Monitor Quality and Pixel Policy Power Cord Set Requirements Technical Specifications Federal Communications Commission Notice Agency Regulatory NoticesCables ModificationsAgency Regulatory Notices Japanese Notice Canadian NoticeAvis Canadien European NoticeHP Recycling Program Korean Notice EPA Energy Star ComplianceTCO ‘99 Requirements Why do we have environmentally labeled computers?What does the environmental labeling involve? Flame retardants Environmental RequirementsCadmium1 CFCs freons Mercury1Lead1 Agency Regulatory Notices