HP DL370 manual Warranty

QuickSpecs

HP ProLiant DL370 Generation 6 (G6) HP ProLiant ML370 Generation 6 (G6)

Overview

Tool-less access to all system components for easy in rack serviceability

Customer Self Repair (CSR): HP products are designed with many CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement

Warranty:

This product is covered by a global limited warranty and supported by HP Services and a worldwide network of HP Authorized Channel Partners resellers. Hardware diagnostic support and repair is available for three years from date of purchase. Support for software and initial setup is available for 90 days from date of purchase. Enhancements to warranty services are available through HP Care Pack services or customized service agreements. SATA hard drives have a one-year warranty. SAS Enterprise drives have a three-year warranty.

NOTE: Server Warranty includes 3-Year Parts, 3-Year Labor, 3-Year Onsite support with next business day response. Warranty repairs may be accomplished through the use of Customer Self Repair (CSR) parts. These parts fall into two categories: 1) Mandatory CSR parts are designed for easy replacement. A travel and labor charge will result when customers decline to replace a Mandatory CSR part; 2) Optional CSR parts are also designed for easy replacement but may involve added complexity. Customers may choose to have HP replace Optional CSR parts at no charge. Additional information regarding worldwide limited warranty and technical support is available at: http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html

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