HP 210Lx manual Possible causes Solutions

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Copy quality is streaked, smeared, or has white horizontal lines

Possible causes	Solutions

The incorrect paper type is selected.	If you are using special papers, such as glossy, inkjet, or
	transparencies, make sure the Paper Type you selected matches
	the type of paper you have in the bottom tray. Press the Paper Type
	button to make your selection.

Copying on the wrong side of the paper.	Be sure to put the paper print side down. Glossy paper should be
	placed glossy side down. Gray arrows on Premium Inkjet paper
	should be facing up. Blue arrows on transparencies should be
	facing up.

Nozzles on print cartridges are clogged.	Print a self test page by pressing the Menu button until Self Test Page
	appears on the display. Press the Select/Resume button to print the
	self test page.
	If any of the colored bars are missing (cyan, magenta, yellow, or
	black), the appropriate print cartridge must be replaced. If streaks
	or white lines appear in any of the colored bars, the cartridges need to
	be cleared.
	Follow the cartridge clearing instructions later in this chapter.

HP Color Copier 210/210LX User’s Guide 6-13

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Contents User’s Guide Owner’s Information User’s Guide Safety symbols Contents Automatic Document Feeder Index Getting Started Features Copier Location and Environment Ten Easy Steps to Set Up Your HP Color Copier 210 or 210LX Unpack Your HP Color CopierAutomatic document feeder Attach the Front-Panel Overlay Unlock the Scanner Load the Print Cartridges Remove and discard green tab and blue tapeHP Color Copier 210/210LX User’s Guide Load the Paper Check the paper-width selectorCheck the output tray Load the paper Install the Optional Automatic Document Feeder HP Color Copier 210/210LX User’s Guide Connect the Power Cord Turn the Copier On Set the Front-Panel Language and Default Paper Size Test the Copier Product Registration Chapter two What You Need to Know About Print CartridgesReading the ink-level indicator Out-of-ink sensingWhat You Need to Know About Paper Paper Specifications Papers to AvoidSpecifying the paper type PaperCopying on HP Premium Inkjet Paper Copying on HP Glossy PaperCopying on HP Premium Transparency Film Copying Start CopyingCopier Front Panel Setting Copy Quality Reduce or Enlarge Copies Default setting is indicated by a black dot Make Copies Lighter or DarkerChange Color Intensity Clear/StopMenu Items Self-TestAlign Cartridges Change Copy Paper SizeSetting Defaults TE Text EnhancementELC Enhance Light Colors Factory Defaults Copy Controllers10Copying Automatic Document Feeder Using the Automatic Document Feeder Clearing a Paper Jam 4Automatic Document Feeder Copy Access Controllers Installing a Copy Controller Using a Copy ControllerUsing this Section Check the basics firstIf the indicated problem is with the print cartridges Message Possible cause Solution Front-Panel Messages4Troubleshooting and Maintenance Blank page came out of the HP Color Copier Placement on the page is wrong or the edges are cut off Colors are incorrect When you are copying onto transparencies and glossy papers, Copies are faded or colors are dull Paper wrinkles and is very wet Copy quality is poor Repetitive patterns are visible on the copy Possible causes Solutions Miscellaneous Problems Choose the settings on the front panel, and they always Print Cartridge Problems Clearing the print-cartridge nozzlesHP Color Copier 210/210LX User’s Guide 18Troubleshooting and Maintenance HP Color Copier 210/210LX User’s Guide Clearing Jammed Paper in the Copier HP Color Copier 210/210LX User’s Guide 22Troubleshooting and Maintenance Clearing Jammed Paper in the Automatic Document Feeder Maintenance Cleaning the exterior caseCleaning the copy glass Cleaning inside the printing area Cleaning under the copy glass HP Color Copier 210/210LX User’s Guide Reassembling the copier HP Support Services Getting HelpCalling in the U.S. and Canada during warranty Calling in the U.S. and Canada post warrantyHP Customer Support CompuServeCalling in Europe Calling in Australia and New ZealandReturning Your HP Color Copier 210 for Service Calling elsewhere in the worldPrepare your HP Color Copier 210 for shipment Ordering accessories and supplies Supplies/Accessories NumberHP Reorder Hewlett-Packard Limited Warranty Extent of Limited Warranty2Hewlett-Packard Limited Warranty Limitations of Warranty Warranty Service Warranty UpgradesExpress service Limitations of LiabilityTechnical Information Regulatory Notices HP Color Copier 210/210LX User’s Guide 4Technical Information Index 2Index Problems. See also Settings 4Index HP Color Copier 210/210LX HP Color Copier 210/210LX

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